Import to Zendesk from Desk.com

A multitude of ordinary help desk services have filled up the market and businesses now continuously lose data. You may import your high-value data with a more secure data transition service to offer a unique experience. However, you have to learn how to avoid the net of non-ending requirements. Our peculiar approach will gather every tiny detail of your data throughout the migration to Zendesk.

More details

Limited Import Options

The designing of the migration tools and their features often contradict each other. In terms of moving support data from Desk.com to Zendesk – you can use their dedicated API or benefit from accessible CSV file.

Though Zendesk importing process supports all complex tech and hardware systems – it can become a trouble to migrate data from Desk.com.

Requires Robust IT Team

Without an experienced, analytical, and qualified IT team – the task of transferring data can turn out to be exhausting.

You can transfer data through API– but the role of a good team is to sort out coding challenges and focus upon finishing of the job in time.

Manual Import Drawbacks

The success and failure ratio of manually importing records is dilemmatic. The by-hand importation mostly ends up with data corruption and misorganization.

However, the noticeable issue with a manual import is how long-lasting it can be for users.

The Need for a Robust Data Migration Service

Zendesk import should be easier than this. The need of the hour demands a more powerful data importing tool. However, the complete process of migration has to be be efficient also. You must be capable of moving your customer data from one platform to another one easily in order to retain and attract your clientele.

Import from Desk.com to Zendesk

How Our Team Can Make a Difference

Whether it is ticketing software or years of reliable experience of help desk – we have obtained expertise in the up-to-date data migration procedure.

You can migrate your contacts, tickets and the remaining data at once.

And get timely follow-ups and smart recommendations from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend many hours shuffling around each process of Zendesk import. Save your time by letting us to control the complex data migration process for you. Our team can substantially cut back the time spent on migration and altogether provide convenience for your clients and management workforce during the process.

Efficient Testing Process

We encourage our clients to try out the effectiveness of our migration app in advance. Thus, you may set up a series of tests before finalizing your transition. This point will allow you to identify the invalid settings or note anything that is in the wrong place that our team of professionals can assess and fix in no time.

Compatibility Matters

With us, you do not have to worry about installation, your coding skills, and unnecessary required files before migrating your information to the new help desk. Calm down being aware of the fact that we will smoothly integrate your data throughout the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transition. Additionally, that is why we deploy a test system for the migration tool prior to each ticket in order that it reaches its target safely and precisely. Our primary aim has always been to improve user service satisfaction to reach constant work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our experts view the information provided throughout the migration process strictly private. The base of our migration service depends on guarding your personal info and guaranteeing an ideal experience.

Quick Import Assistance

Our carefully chosen team is always ready to answer your questions. Whether you have a small concern or want to submit a complex request – our knowledgeable team will provide thorough IT support that’ll worth your precious time and guarantee the effective response of the migration tool.

Precise Data Sustainability

We adhere to ethical software practice and would never think of tweaking or altering your data throughout the transition process. You do not have to worry about unaligned or scattered help desk data – Zendesk migration process is actually quicker, easier, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards attaining successful automatic Zendesk import is to get ready by creating required custom fields and agent profiles. You need to turn off prior automation rules as well as other triggers that may hinder the migration procedure.

Step

Provide Desk.com Link

As soon as you are done with the creation of import structure – relay the specific type of credential information to your help desk system to get the necessary data. This step is unavoidable as, otherwise, we won’t be able to transfer the data from your Desk.com.

Step

Connect to Zendesk

Similarly, grant us the permits to your Zendesk account to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is ready to transfer your customer data and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and notify us regarding data, you want to transfer unlike from the standards. We will care for the rest of your trouble.

Step

Test the Functionality of the Tool

We highly recommend that you get the most out of our free demo migration. It will allow you to overview the selective number of transferred data from Desk.com and recognize probable mistakes in advance.

Step

Initiate Complete Data Import

You are good to go once pre-finalized test step checks out – And now you can start the full Zendesk import process. We do, however, advise you to plan a viable period to commence the migration.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you would naturally want to evaluate the functionality of our data migration tool. With the request of free trial – we can offer you a first-hand chance to test out our automated data migration app.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to show you through each stage of the way to make the Zendesk importing process as clean as possible. Our specialists cater as per your requirements and speed to conform.

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