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Import to Zendesk from Gemini

A multitude of ordinary help desk services have filled up the market and businesses now constantly lose data. You may move your high-value data with a more secure data transition tool to render a exceptional experience. However, you should learn to evade the web of limitless demands. Our peculiar approach will gather every small detail of your data throughout the migration to Zendesk.

More details

Limited Import Options

The designing of the migration tools and their features usually contradict each other. When it comes to moving customer data from Gemini to Zendesk – you can use their internal API or get the hang of available CSV file.

Although Zendesk migration process supports all complicated tech and hardware systems – it can become quite a trouble to transfer files from Gemini.

Requires Robust IT Team

Without an experienced, analytical, and skilled IT team – the challenge of migrating data can turn out to be hard.

You can migrate data through API– but the role of a great team is to deal with scripting troubles and concentrate upon completion of the task on time.

Manual Import Drawbacks

The success and failure ratio of manually importing records is a dilemma. The manual importation mostly ends up with data corruption and mismanagement.

Although, the significant problem with a manual migration is how lengthy it can be for users.

The Need for a Robust Data Migration Tool

Zendesk import should be easier than this. Completing the migration in a definite time frames requires a more robust data importing software. However, the complete process of importing should be effective as well. You should be able to move your support records from one platform to another one effortlessly to retain and attain your clients.

Import from Gemini to Zendesk

How Our Team Can Make a Difference

Whether it is ticketing software or years of trustworthy experience of help desk – we have got expertise in the up-to-date data migration procedure.

You can migrate your contacts, tickets and the remaining data at once.

And get timely follow-ups and smart recommendations from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend many hours stopping over every process of Zendesk import. Save your time simply by letting us to manage the complex data import process for you. We can considerably reduce the time spent on import and altogether provide convenience to your customers and organizational workforce throughout the process.

Efficient Testing Process

We encourage our clients to try out the effectiveness of our migration tool in advance. Thus, you may perform a number of tests before completing your migration. This step will enable you to identify the faulty parameters or note anything out of place that our team of experts can evaluate and settle in no time.

Compatibility Matters

With us, you do not have to worry about installation, your programming skills, and unnecessary required files prior to migrating your information to the new platform. Take a sigh of relief in being aware of the fact that we will subtly move away your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transition. Additionally, that is why we deploy a test mechanism for the migration tool prior to releasing each ticket so that it arrives to its destination securely and accurately. Our perfect aim has always been to improve user satisfaction rate to come to continual work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our experts view the details given out during the migration process strictly private. The foundation of our migration service depends upon protecting your ticketing data and ensuring an ideal experience.

Quick Import Assistance

Our carefully chosen crew is always prepared to answer your questions. Whether you have a small issue or want to submit a complicated matter – our knowledgeable team will convey detailed technical support that’ll worth your precious time and make sure of the practical reply of the migration app.

Precise Data Sustainability

We adhere to ethical software practice and would never think of changing or modifying your data during the transition process. You do not have to worry about unaligned or scrambled import data – Zendesk migration process is relatively quicker, simpler, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards attaining sufficient automated Zendesk import is to get ready by creating required custom fields and agent profiles. You need to turn off prior automation rules and other triggers that might interfere the migration procedure.

Step

Provide Gemini Link

As soon as you are done with the creation of import structure – provide the specific type of credential information to your help desk system to get the necessary data. This step is obligatory because, otherwise, we won’t be able to fetch the data from the Gemini.

Step

Connect to Zendesk

Similarly, grant us the credentials to your Zendesk profile to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is ready to move your support records and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and inform us about data, you want to import unlike from the standards. We will care for the rest of your burden.

Step

Test the Functionality of the Tool

We highly recommend that you get the most out of our free demo migration. This will allow you to overview the certain number of transferred data from Gemini and identify probable inconsistencies beforehand.

Step

Initiate Complete Data Migration

You are good to go once pre-finalized trial stage checks out – And now you can start the full Zendesk import process. We do, however, advise you to plan an uncrowded period to initiate the import.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative choices – you should naturally want to evaluate the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to show you through each step of the way to make the Zendesk importing process as easy as possible. Our specialists cater as per your requirements and speed to conform.

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