Import to Zendesk from GoToAssist

A multitude of ordinary help desk services have occupied the market and companies now continuously lose data. You may import your valuable data with a safer data migration service to render a unforgettable experience. But first, you should learn how to avoid the net of endless demands. Our unique method will gather every tiny detail of your data throughout the migration to Zendesk.

More details

Limited Import Options

The designing of the data transition tools and their functionality usually contradict each other. In terms of importing help desk data from GoToAssist to Zendesk – you can use their own API or get the hang of accessible CSV file.

Though Zendesk transition process supports all complicated tech and hardware systems – it can be a trouble to move data from GoToAssist.

Requires Robust IT Team

Without an experienced, rational, and skilled IT team – the challenge of transferring data can appear to be exhausting.

You can transfer data through API– but the role of a good team is to deal with coding issues and center on completion of the job in time.

Manual Import Disadvantages

The success and failure ratio of manually importing data is a dilemma. The by-hand transition mostly ends up with data corruption and misorganization.

Although, the big drawback of a manual transition is how lengthy it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames requires a more powerful data migration tool. However, the entire process of transition has to be be effective as well. You should be capable of moving your support records from one platform to another one easily in order to retain and attract your customers.

Import from GoToAssist to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we have got expertise in the contemporary data migration procedure.

You can migrate your contacts, tickets and the rest of data instantly.

And get timely updates and informative recommendations from our team of specialists.

Time Flexibility and Lower Downtime

You do not have to spend hours stopping over every process of Zendesk import. Save your time just by letting us to handle the complicated data import process for you. Our team can significantly shorten the time spent on import and altogether provide convenience for your clients and management workforce throughout the process.

Efficient Testing Process

We insist on our customers to test the performance of our migration app in advance. Thus, you may conduct a series of tests before completing your transition. This step will let you determine the faulty settings or note anything that is in the wrong place that our team of professionals can evaluate and fix in no time.

Compatibility Matters

With us, you do not need to think about installation, your programming skills, and unnecessary required files before migrating your information to the new system. Calm down knowing the fact that we will smoothly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data migration. Moreover, that is why we deploy a test system for the migration tool prior to launching each ticket in order that it arrives to its destination safely and precisely. Our perfect aim has always been to enhance user service satisfaction to accomplish continual work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists see the details given out throughout the transition process strictly confidential. The basis of our migration services depends upon guarding your ticketing data and guaranteeing a perfect experience.

Quick Import Assistance

Our carefully chosen crew is always prepared to answer your questions. Whether you have a minor problem or want to submit an intricate request – our experienced team will provide detailed IT assistance that’ll worth your time and guarantee the proficient reaction of the migration tool.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or modifying your data throughout the migration process. You do not have to worry about unaligned or mixed up help desk data – Zendesk import process is actually quicker, easier, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards achieving sufficient automatic Zendesk import is to get ready by creating relevant custom fields and agent profiles. You have to disable prior automation rules and other triggers that may affect the import procedure.


Provide GoToAssist Link

As soon as you are done with the creation of import structure – provide the specific form of credential information to your help desk system to get the necessary data. This step is unavoidable because, otherwise, we won’t be able to reach the data from your GoToAssist.


Connect to Zendesk

Similarly, grant us the credentials to your Zendesk profile to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is prepared to move your customer data and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be migrated and inform us about data, you want to migrate unlike from the standards. We will take care of the rest of your problem.


Test the Functionality of the Tool

We recommend that you get the most out of our free trial demonstration. This will allow you to review the limited number of transferred data from GoToAssist and recognize possible inconsistencies in advance.


Initiate Full Data Migration

You are all set as soon as pre-finalized trial stage checks out – And now you can start the complete Zendesk import process. We do, however, urge you to plan a relaxed period to initiate the import.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you should naturally want to analyze the functionality of our data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We have an intention to lead you through each step of the way to make the Zendesk importing process as easy as possible. Our specialists cater as per your needs and speed to adapt.

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