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Import to Zendesk from HESK

Hundreds of ordinary help desk services have broken into the market and people now constantly lose data. You can import your valuable information with a safer data migration service to offer a exceptional experience. But first, you have to learn to sidestep the net of non-ending requirements. Our special method will gather every small detail of your data during the migration to Zendesk.

More details

Limited Import Choices

The designing of the import tools and their efficiency usually contradict each other. When it comes to importing support data from HESK to Zendesk – you can exploit their specific API or benefit from accessible CSV file.

Though Zendesk migration process supports all complicated technical and hardware systems – it can become quite a burden to migrate records from HESK.

Needs Robust IT Team

Without an knowledgeable, rational, and skilled IT team – the challenge of importing data can really be exhausting.

You can transfer data through API– however the role of a good team is to sort out coding issues and concentrate on finishing of the task on time.

Manual Transfer Disadvantages

The success and failure proportion of manually importing customer data is a dilemma. The manual transfer mostly ends up with data alteration and misorganization.

However, the noticeable drawback of a manual migration is how lengthy it can be for users.

The Need for a Reliable Data Transition Tool

Zendesk import must be simpler than this. Completing the migration in a definite time frames requires a more robust data migration tool. However, the entire process of migration has to be be efficient also. You must be capable of moving your support records from one platform to another effortlessly to retain and attract your clientele.

Import from HESK to Zendesk

What We can Change

No matter if it's ticketing software or loads of trustworthy experience of help desk – we attained knowledge in the current data migration procedure.

You are able to migrate your contacts, tickets and the another data in the blink of an eye.

As well as get timely notifications and insightful suggestions from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend hours stopping over every stage of data migration. Save your time by letting us to control the complicated data migration process for you. Our team can significantly reduce the time spent on import and altogether provide comfort to your customers and management workforce during the process.

Efficient Testing Procedure

We tell our customers to test out the efficiency of our migration tool beforehand. Thus, you may set up a series of tests before finalizing your transition. This point will enable you to determine the invalid parameters or note anything out of place that our team of professionals can assess and correct in no time.

Conformity Matters

With our help, you do not need to concern about installation, your programming skills, and unnecessary required files prior to importing your information to the new help desk. Calm down knowing the fact that we will smoothly integrate your data throughout the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data transfer. In addition, that is why we deploy a test mechanism for our migration tool prior to each ticket in order that it reaches its target safely and precisely. Our perfect goal has always been to improve user experience to accomplish constant work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals see the details given out during the transfer process strictly confidential. The base of our migration services depends on guarding your personal info and guaranteeing a perfect experience.

Fast Import Assistance

Our thoroughly chosen crew is always prepared to respond to your requests. Whether you have a minor concern or want to submit a complex request – our experienced team will provide thorough IT assistance that’ll be worthy of your precious time and ensure the functional response of the migration service.

Accurate Data Sustainability

We keep up to ethical software practice and would never consider changing or modifying your data during the migration process. You do not have to worry about unaligned or scattered help desk data – Zendesk transition process is actually quicker, easier, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure


Set Up Transfer Structure

The initial action towards getting sufficient automated Zendesk import is to prepare by creating relevant custom fields and agent accounts. You have to disable prior automation rules as well as other triggers that may interfere the import process.


Provide HESK Connection

When you are done with the creation of import structure – provide the specific set of permits to your help desk platform to get the necessary data. This stage is unavoidable as, otherwise, we won’t be able to transfer the data from your HESK.


Link Zendesk

Likewise, grant us the credentials to your Zendesk profile to settle the target your database should be moved to. As soon as our migration tool gets to the data export destination point, it is prepared to transfer your customer data and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be migrated and inform us about data, you want to shift differently from the standards. We will take care of the rest of your trouble.


Test the Functionality of the Tool

We strongly imply that you get the most out of our free trial. This will enable you to review the selective number of migrated data from HESK and recognize possible mistakes in advance.


Start Full Data Migration

You are ready to go as soon as pre-finalized trial stage checks out – And now you can begin the complete Zendesk import process. We do, however, urge you to consider an off-peak period to commence the migration.

Hear from our happy customers

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative choices – you should normally want to analyze the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to lead you through each step of the way to make the Zendesk importing process as simple as possible. Our professionals cater as per your needs and speed to adapt.

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