Import to Zendesk from Issuetrak

Numerous ordinary help desk solutions have filled up the market and companies now constantly lose data. You can migrate your precious information with a safer data transition service to provide a unique experience. But first, you should learn to evade the web of endless requirements. Our unique approach will gather every small detail of the data during Zendesk import.

More details

Limited Import Choices

The designing of the migration services and their features often contradict each other. When it comes to importing support data from Issuetrak to Zendesk – you can exploit their specific API or benefit from accessible CSV file.

Although Zendesk importing process supports all complicated technical and hardware systems – it can become quite a problem to move records from Issuetrak.

Needs Expert IT Team

Without an knowledgeable, analytical, and skilled IT team – the task of migrating data can really be wearing.

You can migrate data through API– however the role of a good team is to sort out coding troubles and focus on completion of the task on time.

Manual Transfer Drawbacks

The success and failure proportion of manually transferring records is dilemmatic. The manual transfer mainly ends up with data alteration and misorganization.

However, the big problem with a manual import is how lengthy it can be for users.

The Need for a Robust Data Migration Tool

Zendesk import should be easier than this. Completing the migration in a definite time frames demands a more robust data migration solution. However, the whole process of importing has to be be efficient too. You have to be capable of moving your support records from one platform to another effortlessly to retain and attain your customers.

Import from Issuetrak to Zendesk

What We can Change

Whether it is ticketing software or years of trustworthy experience of help desk – we have acquired knowledge in the current data transition procedure.

You are able to move your contacts, tickets and the remaining data instantly.

As well as get regular follow-ups and informative suggestions from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend many hours stopping over each stage of data migration. Save your time by letting us to manage the complicated data migration process for you. Our team can considerably cut back the time spent on import and altogether provide comfort to your customers and organizational workforce during the process.

Efficient Testing Procedure

We encourage our clients to try out the performance of our migration tool beforehand. So, you may perform a series of tests before finalizing your transition. This stage will allow you to recognize the faulty parameters or note anything out of place that our team of specialists can assess and correct in no time.

Conformity Matters

With our help, you do not have to worry about installation, your coding skills, and unnecessary required files prior to importing your data to the new platform. Calm down being aware of the fact that we will smoothly move away your data throughout the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket transition. Moreover, that is why we deploy a test mechanism for our transition tool prior to releasing each ticket in order that it reaches its end-point securely and precisely. Our perfect goal has always been to improve user satisfaction rate to achieve persistent work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts view the details provided during the transfer process rigidly personal. The foundation of our migration services depends on guarding your personal data and guaranteeing a perfect experience.

Fast Transfer Assistance

Our thoroughly selected crew is always ready to respond to your requests. Whether you have a minor concern or want to submit a complicated request – our knowledgeable team will provide in-depth IT assistance that’ll be worthy of your precious time and make sure of the effective reaction of the migration service.

Accurate Data Sustainability

We adhere to ethical software practice and would never think of changing or altering your data during the migration procedure. You do not have to worry about unaligned or scrambled help desk data – Zendesk transfer process is actually quicker, simpler, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process

Step

Set Up Transfer Structure

The initial step towards attaining successful automated Zendesk import is to prepare by setting up appropriate custom fields and agent accounts. You have to turn off prior automation rules along with other triggers that might hinder the import process.

Step

Provide Issuetrak Connection

When you are finished with the creation of import structure – provide the specific form of permits to your help desk platform to obtain the necessary data. This stage is unavoidable as, otherwise, we won’t be able to retrieve the data from the Issuetrak.

Step

Likewise, provide us with the credentials to your Zendesk account to settle the target your database should be moved to. As soon as our migration app gets to the data export destination point, it is prepared to transfer your customer records and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to move differently from the pattern. We will look after the rest of your burden.

Step

Test the Functionality of the Tool

We highly recommend that you get the hang of the most out of our free demo migration. It will enable you to review the selective number of migrated data from Issuetrak and recognize probable gaps beforehand.

Step

Start Complete Data Migration

You are good to go once pre-finalized trial step checks out – And now you can begin the complete Zendesk migration process. We do, however, encourage you to consider an off-peak period to commence the transfer.

Hear from our happy buyers

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative choices – you would normally want to analyze the functionality of our data migration tool. With the request of free demo – we can grant you a direct chance to test out our automated data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to show you through each step of the way to make the Zendesk importing process as smooth as possible. Our professionals cater as per your needs and rush to adjust.

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