Import to Zendesk from Jira Service Desk

A variety of ordinary help desk solutions have filled up the market and companies now continuously lose data. You can migrate your precious data with a more secure data migration service to offer a unique experience. But first, you need to learn to sidestep the net of non-ending requirements. Our unique method will gather every small detail of the data during Zendesk import.

More details

Limited Import Options

The designing of the data transition services and their features often contradict each other. In terms of moving customer records from Jira Service Desk to Zendesk – you can use their internal API or get the hang of accessible CSV file.

Although Zendesk importing process supports all complex technical and hardware systems – it can end up being a problem to migrate records from Jira Service Desk.

Requires Expert IT Team

Without an experienced, rational, and skilled IT team – the task of moving data can become wearing.

You can import data through API– but the role of a great team is to deal with coding problems and focus on ending of the task in time.

Manual Import Disadvantages

The success and failure ratio of manually transferring records is dilemmatic. The by-hand import mainly results in data corruption and mismanagement.

Although, the big trouble with a manual import is how long-lasting it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more powerful data importing solution. However, the whole process of importing should be effective as well. You must be capable of moving your customer data from one platform to another smoothly in order to retain and attract your clientele.

Import from Jira Service Desk to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we have obtained expertise in the modern data transition process.

You can move your contacts, tickets and the remaining data instantly.

And get regular follow-ups and informative recommendations from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours stopping over each process of data migration. Save your time simply by allowing us to manage the complex data import process for you. Our team can drastically cut back the time spent on migration and altogether provide comfort to your clients and management workforce throughout the process.

Efficient Testing Process

We insist on our customers to try out the performance of our migration app beforehand. So, you can perform a number of tests before completing your transition. This point will allow you to recognize the incorrect parameters or note anything that is in the wrong place that our team of professionals can evaluate and correct in no time.

Compatibility Matters

With us, you do not need to worry about installation, your coding skills, and unnecessary required files before importing your data into a new platform. Take a sigh of relief in knowing the fact that we will smoothly move away your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transition. Moreover, that is why we deploy a test system for our transition tool before releasing each ticket so that it arrives to its destination securely and precisely. Our primary goal has always been to develop user experience to reach continual work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists consider the details provided throughout the import process rigidly personal. The foundation of our migration service depends upon guarding your personal info and guaranteeing a perfect experience.

Quick Transfer Assistance

Our carefully selected crew is always ready to answer your questions. Whether you have a small issue or want to raise a complicated matter – our experienced team will provide thorough IT assistance that’ll be worthy of your own time and ensure the functional response of the migration service.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or altering your data throughout the transition procedure. You do not have to worry about unaligned and scrambled import data – Zendesk transition process is actually quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards attaining successful automatic Zendesk import is to prepare by setting up appropriate custom fields and agent profiles. You need to disable prior automation rules and other triggers that might hinder the import process.

Step

Provide Jira Service Desk Link

As soon as you are finished with the creation of import structure – provide the specific form of credential information to your help desk platform to obtain the required data. This step is obligatory because, otherwise, we won’t be able to reach the data from the Jira Service Desk.

Step

Connect to Zendesk

Similarly, provide us with the credentials to your Zendesk account to establish the target your database should be moved to. As soon as our migration app is aware of the data export destination spot, it is ready to move your customer records and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be moved and inform us regarding data, you want to transfer differently from the pattern. We will look after the rest of your burden.

Step

Test the Functionality of the Tool

We recommend that you get the hang of the most out of our free demo migration. It will allow you to overview the certain amount of transferred data from Jira Service Desk and identify possible inconsistencies beforehand.

Step

Initiate Full Data Migration

You are all set as soon as pre-finalized trial step checks out – And now you can start the full Zendesk migration process. We do, however, encourage you to plan an uncrowded period to initiate the import.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you would naturally want to evaluate the functionality of our data migration app. With the request of free demo – we can grant you a first-hand opportunity to analyze our automated data migration app.

Request a Demo now!

Get the Expertise and Experience to Transfer Data to Zendesk

We have an intention to direct you through each step of the way to make the Zendesk importing process as clean as possible. Our specialists cater as per your requirements and rush to adjust.

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