Import to Zendesk from Magento HelpDesk Ultimate

A variety of ordinary help desk solutions have broken into the market and people now continuously lose data. You may migrate your precious information with a safer data migration service to provide a unique experience. However, you should learn how to evade the web of non-ending demands. Our peculiar method will gather every small detail of your data throughout Zendesk import.

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Limited Import Options

The designing of the import services and their efficiency often contradict each other. In terms of migrating help desk data from Magento HelpDesk Ultimate to Zendesk – you can exploit their specific API or get the hang of accessible CSV file.

Although Zendesk importing process supports all complicated technical and hardware systems – it can become quite a trouble to migrate data from Magento HelpDesk Ultimate.

Requires Expert IT Team

Without an experienced, rational, and qualified IT team – the task of transferring data can turn out to be wearing.

You can transfer data through API– however the role of a good team is to deal with coding troubles and focus upon completion of the job on time.

Manual Import Disadvantages

The success and failure ratio of manually transferring customer data is dilemmatic. The by-hand importation mainly ends up with data alteration and misorganization.

Although, the big problem with a manual import is how lengthy it can be for users.

The Need for a Reliable Data Transition Service

Zendesk import must be simpler than this. The need of the hour demands a more powerful data transition solution. However, the whole process of importing has to be be effective also. You have to be able to move your support records from one platform to another easily to retain and attain your clientele.

Import from Magento HelpDesk Ultimate to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or loads of reliable experience of help desk – we have obtained the know-how in the up-to-date data transition procedure.

You can move your contacts, tickets and the another data in the blink of an eye.

And get regular notifications and insightful tips from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours shuffling around each step of Zendesk import. Save your time just by letting us to manage the complicated data import process for you. Our team can considerably cut back the time spent on import and altogether provide comfort for your customers and organizational workforce during the process.

Efficient Testing Process

We tell our customers to test out the efficiency of our migration app in advance. So, you may perform a series of tests before completing your transition. This stage will allow you to identify the faulty settings or note anything out of place that our team of specialists can assess and fix in no time.

Compatibility Matters

With us, you do not need to concern about installation, your coding skills, and unnecessary required files before migrating your data to the new platform. Calm down knowing the fact that we will smoothly move away your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. In addition, that is why we deploy a test system for the transition tool prior to releasing each ticket in order that it arrives to its target securely and accurately. Our perfect goal has always been to improve user satisfaction rate to achieve persistent work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals consider the information provided throughout the migration process rigidly personal. The foundation of our migration services depends upon guarding your personal data and ensuring an ideal experience.

Quick Transfer Assistance

Our carefully selected team is always ready to respond to your queries. Whether you have a insignificant problem or want to submit a complicated request – our experienced team will provide in-depth technical support that’ll be worthy of your precious time and make sure of the proficient response of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never consider tweaking or altering your data throughout the transferring procedure. You do not have to worry about unaligned or scrambled help desk data – Zendesk import process is actually quicker, simpler, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards getting successful automatic Zendesk import is to get ready by setting up appropriate custom fields and agent accounts. You have to disable prior automation rules as well as other triggers that might hinder the migration process.


As soon as you are finished with the creation of import structure – relay the specific set of permissions to your help desk system to obtain the necessary data. This stage is unavoidable because, otherwise, we won’t be able to transfer the data from the Magento HelpDesk Ultimate.


Connect to Zendesk

Similarly, provide us with the permits to your Zendesk account to set the target your database should be transferred to. As soon as our migration app gets to the data export destination point, it is prepared to move your customer records and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be moved and notify us regarding data, you want to shift unlike from the pattern. We will look after the rest of your burden.


Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. It will let you assess the limited number of migrated data from Magento HelpDesk Ultimate and recognize possible mistakes beforehand.


Initiate Full Data Import

You are ready to go as soon as pre-finalized test step checks out – And now you can set off with the final Zendesk migration process. We do, however, encourage you to consider an off-peak period to initiate the migration.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative decisions – you would obviously want to examine the functionality of our data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We want to direct you through each stage of the way to make the Zendesk importing process as clean as possible. Our experts cater as per your demands and rush to adjust.

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