Import to Zendesk from Microsoft Dynamics

Numerous ordinary help desk providers have occupied the market and companies now continuously lose data. You may import your high-value data with a more secure data migration service to render a unique experience. But first, you need to learn how to evade the web of non-ending requirements. Our unique approach will gather every small detail of your data during the migration to Zendesk.

More details

Limited Import Choices

The designing of the import applications and their functionality often contradict each other. In terms of moving customer records from Microsoft Dynamics to Zendesk – you can use their internal API or take the advantage from accessible CSV file.

Although Zendesk importing process supports all complicated technical and hardware systems – it can be quite a trouble to migrate data from Microsoft Dynamics.

Needs Professional IT Team

Without an knowledgeable, rational, and skilled IT team – the task of transferring data can appear to be exhausting.

You can import data through API– but the role of an excellent team is to take care of coding troubles and focus on ending of the job on time.

Manual Transfer Disadvantages

The success and failure proportion of manually moving data is dilemmatic. The by-hand transition mostly results in data corruption and misplacing.

Nevertheless, the big problem with a manual import is how lengthy it can be for users.

The Need for a Reliable Data Transition Tool

Zendesk import must be simpler than this. Completing the migration in a definite time frames demands a more powerful data importing tool. However, the complete process of importing must be robust also. You should be able to move your support records from one platform to another easily to retain and attain your clientele.

Import from Microsoft Dynamics to Zendesk

What We can Change

No matter if it's ticketing software or loads of trustworthy experience of help desk – we have acquired the know-how in the contemporary data migration process.

You are able to export your contacts, tickets and the rest of data instantly.

As well as get immediate updates and informative tips from our team of professionals.

Time Flexibility and Lower Downtime

There is no need to spend numerous hours stopping over each step of Zendesk import. Save your time simply by allowing us to manage the complex data transition process for you. Our team can considerably cut back the time spent on import and altogether provide comfort for your customers and organizational workforce throughout the process.

Efficient Testing Procedure

We tell our customers to test the performance of our migration app in advance. Thus, you can perform several tests before ending your transition. This step will allow you to determine the incorrect settings or note anything out of place that our team of experts can evaluate and fix in no time.

Conformity Matters

With our help, you do not need to think about installation, your coding skills, and unnecessary required files before migrating your information into a new platform. Relax knowing the fact that we will smoothly move away your data during the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data migration. Moreover, that is why we deploy a test system for the migration tool before releasing each ticket to ensure that it comes to its target securely and accurately. Our perfect goal has always been to enhance user satisfaction rate to come to continuous work productivity.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals consider the details provided throughout the transition process strictly private. The foundation of our migration service is determined by guarding your ticketing data and ensuring a perfect experience.

Fast Migration Assistance

Our thoroughly picked out crew is always ready to respond to your queries. Whether you have a small issue or want to raise a complicated case – our experienced team will provide detailed technical assistance that’ll be worthy of your time and make sure of the effective response of the migration tool.

Accurate Data Sustainability

We keep up to ethical software practice and would never consider changing or altering your data throughout the transition process. You do not have to worry about unaligned and scrambled migration data – Zendesk transition process is actually quicker, simpler, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure


Set Up Transfer Structure

The initial action towards achieving successful automatic Zendesk import is to get ready by creating required custom fields and agent profiles. You need to disable prior automation rules as well as other triggers that might hinder the import process.


Provide Microsoft Dynamics Connection

When you are ready with the creation of import structure – provide the specific form of permissions to your help desk system to get the required data. This step is mandatory since, otherwise, we won’t be able to transfer the data from the Microsoft Dynamics.


Likewise, give us the credentials to your Zendesk account to set the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is ready to migrate your customer records and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be imported and inform us regarding data, you want to shift unlike from the standards. We will care for the rest of your burden.


Test the Functionality of the Tool

We strongly imply that you use the most out of our free trial demonstration. It will let you overview the certain amount of transferred data from Microsoft Dynamics and determine possible mistakes beforehand.


Start Full Data Migration

You are ready to go as soon as pre-finalized trial step checks out – And now you can set off with the full Zendesk import process. We do, however, advise you to plan an uncrowded period to start the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative choices – you would obviously want to evaluate the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to direct you through each step of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your requirements and speed to conform.

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