Import to Zendesk from OneDesk

A variety of ordinary help desk providers have filled up the market and companies now continuously lose data. You may export your high-value data with a safer data transition service to offer a exceptional experience. However, you have to learn to sidestep the web of non-ending requirements. Our special technique will gather every tiny detail of your data throughout the migration to Zendesk.

More details

Limited Import Options

The designing of the import applications and their features often contradict each other. In terms of importing help desk records from OneDesk to Zendesk – you can use their specific API or take the advantage from accessible CSV file.

Though Zendesk migration process supports all convoluted tech and hardware systems – it can become a burden to migrate records from OneDesk.

Requires Professional IT Team

Without an experienced, analytical, and skilled IT team – the task of moving data can turn out to be tiring.

You can move data through API– but the role of a great team is to take care of coding issues and concentrate upon finishing of the task in time.

Manual Import Drawbacks

The success and failure ratio of manually moving records is dilemmatic. The by-hand importation mainly results in data corruption and mismanagement.

Nevertheless, the big drawback of a manual migration is how time-consuming it can be for users.

The Need for a Reliable Data Migration Tool

Zendesk import must be easier than this. Completing the migration in a definite time frames demands a more powerful data migration app. However, the complete process of importing should be robust also. You must be able to move your data from one platform to another one smoothly in order to retain and attain your clientele.

Import from OneDesk to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of trustworthy experience of help desk – we have acquired expertise in the up-to-date data transition process.

You can export your contacts, tickets and the remaining data instantly.

And get immediate follow-ups and informative recommendations from our team of specialists.

Time Flexibility and Lower Downtime

You do not have to spend countless hours stopping over each process of Zendesk import. Save your time just by allowing us to manage the complicated data transition process for you. Our team can significantly reduce the time spent on transition and altogether provide convenience to your clients and organizational workforce during the process.

Efficient Testing Process

We tell our clients to try out the performance of our migration app in advance. So, you can perform a number of tests before ending your transition. This point will enable you to identify the invalid parameters or note anything that is in the wrong place that our team of specialists can assess and correct in no time.

Compatibility Matters

With us, you do not have to worry about installation, your coding skills, and unnecessary required files before migrating your data into a new platform. Take a sigh of relief in being aware of the fact that we will smoothly integrate your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transition. Moreover, that is why we deploy a test system for the transition tool before releasing each ticket so that it comes to its target safely and accurately. Our prime aim has always been to improve user experience to achieve persistent work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the details provided throughout the migration process rigidly private. The foundation of our migration services is determined by guarding your personal info and ensuring an ideal experience.

Quick Migration Assistance

Our carefully picked out crew is always ready to answer your questions. Whether you have a minor problem or want to raise a complicated matter – our knowledgeable team will provide thorough technical support that’ll worth your precious time and ensure the practical response of the migration service.

Precise Data Sustainability

We keep up to ethical software practice and would never think of changing or altering your data throughout the migration procedure. You do not have to worry about unaligned and scrambled import data – Zendesk transfer process is actually quicker, easier, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards attaining successful automatic Zendesk import is to get ready by setting up required custom fields and agent profiles. You have to turn off prior automation rules as well as other triggers that may interfere the migration procedure.

Step

Provide OneDesk Link

As soon as you are ready with the creation of import structure – provide the specific form of credential information to your help desk system to obtain the required data. This step is obligatory since, otherwise, we won’t be able to transfer the data from your OneDesk.

Step

Connect to Zendesk

Similarly, give us the credentials to your Zendesk account to establish the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is prepared to migrate your customer data and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be imported and inform us regarding data, you want to transfer unlike from the pattern. We will care for the rest of your burden.

Step

Test the Functionality of the Tool

We strongly imply that you use the most out of our free demo migration. It will allow you to review the limited amount of transferred data from OneDesk and identify probable mistakes in advance.

Step

Initiate Complete Data Migration

You are ready to go once pre-finalized trial step checks out – And now you can start the complete Zendesk migration process. We do, however, advise you to plan an off-peak period to start the migration.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative choices – you would naturally want to analyze the functionality of our data migration service. With the request of free trial – we can grant you a direct possibility to evaluate our automated data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to guide you through each step of the way to make the Zendesk importing process as smooth as possible. Our specialists cater as per your needs and rush to conform.

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