Import to Zendesk from Parature

A multitude of ordinary help desk solutions have broken into the market and businesses now constantly lose data. You can move your precious data with a safer data transition service to render a exceptional experience. But first, you should learn to evade the web of limitless demands. Our peculiar technique will gather every tiny detail of your data during the migration to Zendesk.

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Limited Import Options

The designing of the import services and their efficiency often contradict each other. When it comes to moving help desk records from Parature to Zendesk – you can use their specific API or get the hang of accessible CSV file.

Although Zendesk migration process supports all complex technical and hardware systems – it can become quite a burden to transfer files from Parature.

Requires Expert IT Team

Without an experienced, analytical, and qualified IT team – the task of migrating data can become hard.

You can move data through API– but the role of a great team is to deal with coding problems and concentrate on completion of the task on time.

Manual Import Drawbacks

The success and failure ratio of manually transferring customer data is dilemmatic. The manual import mostly results in data corruption and mismanagement.

Although, the noticeable trouble with a manual migration is how long-lasting it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour demands a more robust data importing software. However, the whole process of importing should be effective too. You should be able to move your customer data from one platform to another smoothly to retain and attain your clients.

Import from Parature to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we have obtained knowledge in the modern data migration process.

You can move your contacts, tickets and the another data at once.

And get regular notifications and smart suggestions from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend countless hours shuffling around each stage of data migration. Save your time just by allowing us to manage the complicated data import process for you. Our team can drastically reduce the time spent on migration and altogether provide comfort to your customers and organizational workforce during the process.

Efficient Testing Process

We tell our clients to test out the effectiveness of our migration tool beforehand. Thus, you can perform a number of tests before completing your transition. This step will enable you to determine the faulty parameters or note anything out of place that our team of experts can assess and settle in no time.

Compatibility Matters

With us, you do not have to concern about installation, your coding skills, and unnecessary required files prior to importing your information into a new platform. Take a sigh of relief in being aware of the fact that we will smoothly move away your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transfer. Additionally, that is why we deploy a test mechanism for our migration tool before releasing each ticket so that it arrives to its end-point securely and accurately. Our primary goal has always been to improve user satisfaction rate to come to persistent work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the information provided during the import process strictly personal. The foundation of our migration services depends upon guarding your ticketing data and ensuring a perfect experience.

Quick Transfer Assistance

Our carefully selected team is always ready to respond to your requests. Whether you have a small problem or want to raise a complicated matter – our knowledgeable team will provide detailed technical assistance that’ll be worthy of your precious time and make sure of the effective reply of the migration app.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or altering your data during the transition process. You do not have to worry about unaligned and scrambled import data – Zendesk migration process is actually quicker, simpler, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process


Set Up Import Structure

The first step towards getting successful automated Zendesk import is to prepare by creating appropriate custom fields and agent profiles. You have to turn off prior automation rules along with other triggers that might interfere the import process.


Provide Parature Link

As soon as you are finished with the creation of import structure – relay the specific type of permits to your help desk platform to get the required data. This step is obligatory because, otherwise, we won’t be able to retrieve the data from the Parature.


Connect to Zendesk

Similarly, provide us with the permits to your Zendesk account to settle the target your database should be moved to. As soon as our migration tool is aware of the data export destination spot, it is prepared to move your customer records and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be moved and notify us regarding data, you want to import differently from the standards. We will look after the rest of your burden.


Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. It will enable you to overview the limited amount of transferred data from Parature and identify probable gaps beforehand.


Initiate Complete Data Import

You are ready to go once pre-finalized test step checks out – And now you can begin the full Zendesk import process. We do, however, encourage you to plan an off-peak period to initiate the transfer.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you would normally want to evaluate the functionality of our data migration service. With the request of free demo – we can grant you a direct opportunity to evaluate our automated data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to guide you through each stage of the way to make the Zendesk importing process as clean as possible. Our professionals cater as per your requirements and speed to adjust.

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