Import to Zendesk from ReadyDesk

A multitude of ordinary help desk services have broken into the market and companies now constantly lose data. You may import your high-value data with a safer data migration tool to offer a unique experience. However, you need to learn how to evade the net of endless demands. Our peculiar method will gather every tiny detail of the data during the migration to Zendesk.

More details

Limited Import Options

The designing of the migration tools and their efficiency usually contradict each other. When it comes to migrating help desk data from ReadyDesk to Zendesk – you can use their own API or take the advantage from available CSV file.

Although Zendesk importing process supports all convoluted tech and hardware systems – it can be a problem to move data from ReadyDesk.

Requires Robust IT Team

Without an experienced, rational, and skilled IT team – the challenge of migrating data can turn out to be exhausting.

You can migrate data through API– but the role of an excellent team is to take care of scripting problems and focus upon ending of the job in time.

Manual Import Disadvantages

The success and failure ratio of manually importing customer data is a dilemma. The manual importation mostly ends up with data corruption and misplacing.

Nevertheless, the major trouble with a manual import is how time-consuming it can be for users.

The Need for a Robust Data Transition Tool

Zendesk import should be simpler than this. Completing the migration in a definite time frames requires a more robust data transition tool. However, the complete process of transition must be robust also. You must be able to move your data from one platform to another one easily in order to retain and attract your customers.

Import from ReadyDesk to Zendesk

How Our Team Can Make a Difference

Whether it is ticketing software or loads of trustworthy experience of help desk – we have got the know-how in the up-to-date data migration procedure.

You can migrate your contacts, tickets and the another data instantly.

And get timely notifications and informative tips from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend hours stopping over every step of Zendesk import. Save your time just by letting us to handle the complicated data transition process for you. We can drastically cut back the time spent on transition and altogether provide convenience for your clients and management workforce during the process.

Efficient Testing Process

We encourage our customers to test out the performance of our migration tool in advance. Thus, you may conduct several tests before ending your migration. This point will allow you to detect the incorrect settings or note anything that is in the wrong place that our team of professionals can assess and fix in no time.

Compatibility Matters

With us, you do not need to concern about installation, your programming skills, and unnecessary required files prior to migrating your information to the new system. Relax knowing the fact that we will subtly move away your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. Moreover, that is why we deploy a test mechanism for the migration tool prior to launching each ticket to ensure that it comes to its target securely and accurately. Our prime aim has always been to enhance user satisfaction rate to accomplish persistent work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our experts see the details given out during the migration process strictly private. The basis of our migration services is determined by protecting your personal info and ensuring an ideal experience.

Quick Import Assistance

Our carefully chosen crew is always prepared to respond to your queries. Whether you have a insignificant problem or want to submit an intricate case – our experienced team will convey thorough technical support that’ll worth your time and make sure of the proficient reaction of the migration tool.

Precise Data Sustainability

We adhere to ethical software practice and would never consider changing or modifying your data during the transferring process. You do not have to worry about unaligned or mixed up migration data – Zendesk import process is relatively quicker, simpler, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards getting sufficient automated Zendesk import is to get ready by creating required custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might hinder the migration procedure.

Step

Provide ReadyDesk Link

As soon as you are done with the creation of import structure – provide the specific form of permissions to your help desk system to get the necessary data. This step is mandatory since, otherwise, we won’t be able to get the data from the ReadyDesk.

Step

Connect to Zendesk

Similarly, grant us the credentials to your Zendesk profile to set the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is prepared to migrate your support records and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and inform us about data, you want to move unlike from the standards. We will care for the rest of your problem.

Step

Test the Functionality of the Tool

We highly recommend that you get the most out of our free trial. This will let you assess the limited number of transferred data from ReadyDesk and determine possible mistakes beforehand.

Step

Initiate Full Data Migration

You are good to go as soon as pre-finalized trial stage checks out – And now you can set off with the final Zendesk import process. We do, however, advise you to plan a relaxed period to start the migration.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you should obviously want to examine the functionality of our data migration service. With the request of free trial – we can give you a direct possibility to analyze our automated data migration app.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to lead you through each step of the way to make the Zendesk importing process as easy as possible. Our experts cater as per your demands and speed to conform.

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