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Import to Zendesk from UserVoice

A variety of ordinary help desk services have filled up the market and people now constantly lose data. You can migrate your precious information with a more secure data migration service to provide a exceptional experience. However, you have to learn to evade the net of non-ending requirements. Our special technique will gather every tiny detail of your data during the migration to Zendesk.

More details

Limited Import Options

The designing of the migration tools and their features often contradict each other. When it comes to migrating help desk records from UserVoice to Zendesk – you can exploit their dedicated API or get the hang of accessible CSV file.

Though Zendesk migration process supports all convoluted tech and hardware systems – it can end up being a burden to migrate data from UserVoice.

Requires Robust IT Team

Without an experienced, rational, and qualified IT team – the task of migrating data can really be wearing.

You can move data through API– however the role of an excellent team is to deal with coding challenges and concentrate upon finishing of the task in time.

Manual Import Disadvantages

The success and failure ratio of manually importing records is dilemmatic. The manual transfer mainly results in data alteration and misplacing.

Although, the noticeable issue with a manual migration is how time-consuming it can be for users.

The Need for a Robust Data Transition Service

Zendesk import should be simpler than this. The need of the hour demands a more robust data transition solution. However, the whole process of migration must be effective also. You have to be capable of moving your data from one platform to another one effortlessly in order to retain and attract your clientele.

Import from UserVoice to Zendesk

How Our Team Can Make a Difference

Whether it is ticketing software or loads of reliable experience of help desk – we have acquired expertise in the current data transition process.

You can migrate your contacts, tickets and the remaining data in the blink of an eye.

And get timely follow-ups and insightful recommendations from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours shuffling around each process of data migration. Save your time just by allowing us to control the complex data import process for you. Our team can substantially reduce the time spent on transition and altogether provide convenience to your clients and management workforce throughout the process.

Efficient Testing Process

We encourage our customers to try out the efficiency of our migration tool beforehand. So, you can set up several tests before completing your transition. This stage will enable you to detect the invalid parameters or note anything that is in the wrong place that our team of professionals can evaluate and fix in no time.

Compatibility Matters

With us, you do not need to worry about installation, your coding skills, and unnecessary required files prior to importing your data into a new help desk. Relax knowing the fact that we will smoothly integrate your data throughout the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transition. In addition, that is why we deploy a test mechanism for our transition tool before each ticket to ensure that it arrives to its target safely and precisely. Our prime aim has always been to develop user satisfaction rate to reach continuous work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our experts consider the information provided during the transfer process rigidly personal. The base of our migration service depends upon guarding your personal data and guaranteeing an ideal experience.

Quick Import Assistance

Our carefully chosen team is always ready to answer your questions. Whether you have a insignificant problem or want to raise a complex case – our experienced team will provide in-depth IT support that’ll worth your own time and make sure of the effective response of the migration tool.

Precise Data Sustainability

We adhere to ethical software practice and would never consider tweaking or altering your data during the transferring procedure. You do not have to worry about unaligned and scattered migration data – Zendesk transition process is actually quicker, easier, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards attaining successful automated Zendesk import is to prepare by setting up appropriate custom fields and agent accounts. You need to disable prior automation rules as well as other triggers that may interfere the migration procedure.


Provide UserVoice Link

As soon as you are done with the creation of import structure – relay the specific set of credential information to your help desk platform to obtain the required data. This stage is mandatory because, otherwise, we won’t be able to transfer the data from your UserVoice.


Connect to Zendesk

Similarly, grant us the permits to your Zendesk account to establish the target your database should be moved to. As soon as our migration app is aware of the data export destination point, it is ready to move your customer data and all the rest.


Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and notify us regarding data, you want to transfer differently from the pattern. We will look after the rest of your trouble.


Test the Functionality of the Tool

We highly recommend that you get the most out of our free demo migration. It will allow you to assess the limited amount of migrated data from UserVoice and determine possible mistakes in advance.


Initiate Full Data Import

You are good to go as soon as pre-finalized test step checks out – And now you can start the final Zendesk migration process. We do, however, encourage you to consider a viable period to initiate the migration.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative decisions – you would naturally want to examine the functionality of our data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to direct you through each stage of the way to make the Zendesk importing process as smooth as possible. Our specialists cater as per your demands and rush to adjust.

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