Best Zendesk import
practices in one place
A free resource that will help you learn the requirements, prepare for and carry out organization data import process to Zendesk.
Created by industry experts that have successfully completed thousands of migrations.
What you will find inside
What you may learn with the import guide?
We have collected all our experience, put it in a convenient format, and made it publically available.
Concentrated knowledge and ease of use make up this guide’s formula for success.
Learn expert tips and best practices used in the industry to move tickets, knowledge base articles and other critical records to your new system. We provide useful and effective tips for a smooth and hassle-free organization import that you can safely apply in practice.
Make your Zendesk import simple and smooth. Discover the ways to establish effective communication within the company during Zendesk data transition so that nobody would feel uncomfortable while moving to another system.
Tools and processes
The guide describes Zendesk data movement and related processes, as well as the import tools that ensure an easy and accurate transition. Learn about the Zendesk data import tool that is designed to meet the needs of your business.
Risk & Change management
The guide explains how to approach Zendesk data transition strategically and ensure a complete migration with no lost or corrupt data. Learn how to mitigate risks and turn Zendesk data movement into a landing strip to positive changes in the company and customer support.
Modern and accessible format
We are convinced that an e-book must be available in both web and HTML. Only this will make it accessible from any device and application.
Animated format combined with useful and memorable content
Dynamic and connected with authors
Easy to update and complement with new materials
Easy to read and share
Easily search, share and cite chapters and paragraphs
Does not require Kindle or Ipad
The guide is accessible from any device and works everywhere equally well
Upon completing this guide, you’ll be able to:
Carry out a quality Zendesk data import
Partly or completely, import tickets, contacts, companies, agents, groups, knowledge base - you’ll be able to do it all with our import tool
Zendesk data import from CSV, Database, Dump, API, and other platforms
Regardless of the location of Zendesk import data, you’ll have the necessary knowledge and tools for completing the migration task
Migrate to Zendesk from another platform
Migrate your data (e.g. import tickets) from another platform to Zendesk quickly and accurately
Develop Zendesk migration strategy
Prepare for migration and move to Zendesk easily and painlessly
Convince your boss and co-workers that you need Zendesk
Start using the service that will improve your customer support