Import Services for Zendesk
What You Can Import
Help Desk: Tickets, Customers, Agents profiles and Groups, Organizations, Replies, Notes, Attachments.
Knowledge Base: Categories, Folders, Articles (with Images and Attachments), Tags.
Record Connection IntegrityWe built our system in a way that will let you maintain record connections during the migration process
Importation of ticket fieldsYou can import both default and custom fields to Zendesk, and have them matched with each other.
Demo Migration IncludedGive our tool a shot before doing a full transfer process! No credit card required.
No Hidden Costs For Comments And AttachmentsNo need to pay for attachments and comments, they are free, regardless of how many of them you have
Accurate Price EstimateGet your exact price for the import right after the free trial import.
Custom Import to Zendesk
Automated Import and
Advanced Migration of RecordsWe can meet your specific needs and customize the order so the data travels to Zendesk in the most convenient and accurate way.
Other Data Sources SupportedImport data to Zendesk from an outdated helpdesk, database dump or a CSV file.
On Demand Ticket FilteringHave only the most relevant and necessary data in Zendesk to set your team off to a strong start.
Import Success TrackingQuality above everything is our motto, hence why we keep an eye on the process at all times
Individual Account ManagerWe want your migration process to be smooth and to ensure that, we assign a dedicated account manager.
Retrieve New Tickets
If for whatever reason you continue to use your old help desk system you will surely receive new tickets. To keep things updated in the new platform, you can opt for the recent ticket migration service.
Start the Migration All Over
In case you find that you need to reimport all data to the same Zendesk account, we got you covered. Our experts will remove previously migrated records and repeat the import, so it meets your needs better.
Have your Zendesk Ready to Go
We know that sometimes importing data isn't enough. Hence why we offer you help inform our expert that will make sure that every corner of the help desk works for you
Integrations Made Simple
While most tools support two-click integrations, there are cases when complex integrations are needed. We will be happy to integrate any tools or apps that are essential to your business.