Our happy customers
Hear from companies like yours about how they saved time, budget and reduced efforts
when migrating between help desks
Superb service, very secure and great attention to detail
Pros: I recently was faced with the challenge of migrating from Freshdesk to Zendesk. We had around 1500 tickets and 600 contacts. After searching around for services to assist in the move I found Zendesk Import. Their prices were super competitive, well under the other options on the market, and when I reached out to ask more, they were super helpful and quick to respond with any and all information I required.
I was especially concerned about security, Zendesk Import described their approach and I was impressed with how well thought out their process was and how respectful they were of their customer's data.
They even reminded me as soon as the migration was complete to change passwords and ensure our instance was secure. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
Overall: fast, friendly, secure and great attention to detail. They allowed us to migrate between platforms quickly with no loss of productivity
Support reps really did a great job answering my questions quickly and efficiently addressed any concern that I raised. I doubt that there is a better migration service out there right now.