Zendesk® Import
Complete guide to import data into Zendesk®
Table of contents
- Zendesk® data import: Where to start?
- The best Zendesk® migration tool
- What data migrate automatically?
- Why choosing our Zendesk® import tool?
- Zendesk® data import process
What’s important in a help desk software?
Many companies cram their software with tons of features. But if the software is capable of doing X, Y, and Z, that doesn’t necessarily mean that you’ll need all of it. Sometimes having only X and a bit of Z is enough to ensure an efficient work of admins and agents.
Hence, rule number one: a help desk bloated with features is not always the best help desk to use. It will not solve the problems of your support department automatically.
You should mind your business needs and you definitely don’t have to pay for functions that you barely use.
Changes are great. They are inevitable in business. And when there comes the time to move on and change such critical system as a help desk, we all feel uncomfortable.
If you feel that the time has come to change your help desk software, good for you. Your business will benefit from this decision. The next step is to find the right migration service to import data, import tickets, and other vital information to the system of your choice.
Zendesk® data import: Where to start?
Supposing, you’ve been using a certain help desk software for quite some time and now you want to move to Zendesk®. It’s a great service. This cloud customer support system simplifies the work of admins and agents, and it improves the quality of customer service. However, when it comes to importing users to Zendesk®, the issues strike hard. The mere thought about data migration process is enough to bring terror into your heart. There’s so much information in your current system that it seems impossible to transfer everything quickly without losing at least a tiny little bit.
Indeed, data migration is not something you do routinely. There are lots of questions to address:
- What import tool should you choose?
- How to ensure a smooth data import?
- How can you be sure that your import tool will transfer a massive knowledge base of yours and leave it intact?
- What are the possible risks and how can you mitigate them?
- How soon will you be able to carry on with your projects once organization import is over?
These are just some of the concerns we all have when such vital transition is about to take place in your organization.
The best Zendesk® migration tool
Supposing, you’ve been using a certain help desk software for quite some time and now you want to move to Zendesk®. It’s a great service. This cloud customer support system simplifies the work of admins and agents, and it improves the quality of customer service. However, when it comes to importing users to Zendesk®, the issues strike hard. The mere thought about data migration process is enough to bring terror into your heart. There’s so much information in your current system that it seems impossible to transfer everything quickly without losing at least a tiny little bit.
Indeed, data migration is not something you do routinely. There are lots of questions to address:
- What import tool should you choose?
- How to ensure a smooth data import?
- How can you be sure that your import tool will transfer a massive knowledge base of yours and leave it intact?
- What are the possible risks and how can you mitigate them?
- How soon will you be able to carry on with your projects once organization import is over?
These are just some of the concerns we all have when such vital transition is about to take place in your organization.
We ensure safety and security
All the information you provide is used solely for Zendesk® data import purposes. It’s 100% safe with us. We don’t share it with third-party companies. You can rest assured knowing that nothing will be lost or used for the reasons other than data migration.
We provide a lightning quick Zendesk® data import
The organization import process is very quick, intuitive, and straightforward. Our service is a plug-and-play solution. Once the import is complete, you can continue working immediately. Does is save weeks of your business time? It sure does!
We import everything
There’s virtually no such piece of data that our service won’t move from your old help desk software. Be sure that all the knowledge base and every major type of records will be imported fully intact.
We’ve got your back in any situation
We’ve said it once and we say it again. Your data is not touched during the import process. Even if you decide to abort Zendesk® data import in the middle of a transition, you’ll be able to use your help desk data. Restart or update information whenever you need. You won’t lose imported tickets.
Zendesk® data import process
You don’t need to have any special skills to carry out Zendesk® data import process. It’s a sequence of easy steps, and the entire transition doesn’t take long.
- Sign up and get started with our service
- Connect your source help desk to our tool
- Provide access to your account in Zendesk®
- Select object that you need to import
- Test Zendesk® data import process to see if it works well
- Import all your data and access imported tickets from your new help desk solution.
Voila! You’re all set. You can access all your data in the new help desk.
Do you want to import tickets from your old help desk? Let’s start now!