Import to Zendesk® from Atera
Hundreds of ordinary help desk services have occupied the market and companies now constantly lose data. You may import your precious data with a safer data migration service to offer a unforgettable experience. But first, you should learn how to avoid the web of non-ending requirements. Our unique method will gather every tiny detail of the data throughout the migration to Zendesk®.
Limited Import Choices
The designing of the import tools and their functionality usually contradict each other. When it comes to moving customer records from Atera to Zendesk® – you can use their specific API or benefit from accessible CSV file.
Although Zendesk® transition process supports all complicated tech and hardware systems – it can be quite a trouble to migrate records from Atera.
Needs Robust IT Team
Without an knowledgeable, analytical, and skilled IT team – the challenge of migrating data can appear to be exhausting.
You can move data through API– but the role of a good team is to sort out coding troubles and center on completion of the job on time.
Manual Transfer Drawbacks
The success and failure proportion of manually importing data is a dilemma. The manual transition mostly results in data corruption and misorganization.
However, the noticeable problem with a manual transition is how lengthy it can be for users.
The Need for a Reliable Data Migration Tool
Zendesk® import must be easier than this. Completing the migration in a definite time frames requires a more robust data importing tool. However, the whole process of importing has to be be efficient too. You must be capable of moving your support records from one platform to another one seamlessly to retain and attain your clientele.
Import from Atera to Zendesk®What We can Change
No matter if it's ticketing software or years of trustworthy experience of help desk – we have got expertise in the contemporary data migration process.
You are able to migrate your contacts, tickets and the rest of data instantly.
As well as get timely updates and informative recommendations from our team of professionals.
Time Flexibility and Lower Downtime
There is no need to spend many hours stopping over every process of Zendesk® import. Save your time simply by allowing us to manage the complicated data migration process for you. Our team can considerably shorten the time spent on import and altogether provide convenience for your customers and organizational workforce during the process.
Efficient Testing Procedure
We tell our clients to test the performance of our migration tool in advance. Thus, you can perform a series of tests before finalizing your transition. This point will let you determine the faulty settings or note anything out of place that our team of specialists can assess and correct in no time.
Conformity Matters
With our help, you do not have to think about installation, your programming skills, and unnecessary required files prior to migrating your information into a new platform. Calm down knowing the fact that we will smoothly move away your data throughout the import process.
Migrate Tickets At once
We take into consideration the resourcefulness of ticket migration. Moreover, that is why we deploy a test mechanism for the migration tool before releasing each ticket in order that it reaches its end-point securely and precisely. Our perfect aim has always been to enhance user service satisfaction to achieve constant work effectiveness.
The Distinct Character of Our Service
Protected and Personalized Experience
Our professionals view the details given out during the transition process strictly personal. The foundation of our migration services depends on guarding your personal info and guaranteeing a perfect experience.
Fast Import Assistance
Our thoroughly chosen crew is always prepared to answer your questions. Whether you have a small issue or want to raise a complicated request – our experienced team will provide thorough IT assistance that’ll worth your time and guarantee the functional response of the migration service.
Accurate Data Sustainability
We keep up to ethical software practice and would never think of changing or modifying your data during the transition process. You do not have to worry about unaligned and scrambled help desk data – Zendesk® transition process is actually quicker, simpler, and more accessible compared to other migration software.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Process
Set Up Transfer Structure
The initial step towards achieving sufficient automated Zendesk® import is to get ready by creating appropriate custom fields and agent profiles. You have to disable prior automation rules along with other triggers that might affect the import procedure.
Provide Atera Connection
When you are done with the creation of import structure – provide the specific form of credential information to your help desk system to get the required data. This step is unavoidable as, otherwise, we won’t be able to retrieve the data from the Atera.
Link Zendesk®
Likewise, grant us the credentials to your Zendesk® profile to establish the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is prepared to transfer your customer records and all the rest.
Pick Migration Data
Just match the ticket fields in the order you want them to be migrated and inform us about data, you want to move unlike from the standards. We will look after the rest of your burden.
Test the Functionality of the Tool
We strongly imply that you get the most out of our free trial demonstration. This will allow you to overview the certain amount of transferred data from Atera and recognize possible gaps beforehand.
Start Complete Data Migration
You are ready to go once pre-finalized trial stage checks out – And now you can start the full Zendesk® import process. We do, however, encourage you to plan an off-peak period to commence the transfer.
Hear from our happy customers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate individual that makes calculative choices – you should naturally want to evaluate the functionality of our data migration app.
Get the Expertise and Experience to Move Data to Zendesk®
We want to show you through each step of the way to make the Zendesk® importing process as easy as possible. Our specialists cater as per your requirements and speed to adjust.