Import to Zendesk® from Atera

Hundreds of ordinary help desk services have occupied the market and companies now constantly lose data. You may import your precious data with a safer data migration service to offer a unforgettable experience. But first, you should learn how to avoid the web of non-ending requirements. Our unique method will gather every tiny detail of the data throughout the migration to Zendesk®.

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Limited Import Options

Limited Import Choices

The designing of the import tools and their functionality usually contradict each other. When it comes to moving customer records from Atera to Zendesk® – you can use their specific API or benefit from accessible CSV file.

Although Zendesk® transition process supports all complicated tech and hardware systems – it can be quite a trouble to migrate records from Atera.

Needs Robust IT Team

Without an knowledgeable, analytical, and skilled IT team – the challenge of migrating data can appear to be exhausting.

You can move data through API– but the role of a good team is to sort out coding troubles and center on completion of the job on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually importing data is a dilemma. The manual transition mostly results in data corruption and misorganization.

However, the noticeable problem with a manual transition is how lengthy it can be for users.

The Need for a Reliable Data Migration Tool

Zendesk® import must be easier than this. Completing the migration in a definite time frames requires a more robust data importing tool. However, the whole process of importing has to be be efficient too. You must be capable of moving your support records from one platform to another one seamlessly to retain and attain your clientele.

Import from Atera to Zendesk®

What We can Change

No matter if it's ticketing software or years of trustworthy experience of help desk – we have got expertise in the contemporary data migration process.

You are able to migrate your contacts, tickets and the rest of data instantly.

As well as get timely updates and informative recommendations from our team of professionals.

Time Flexibility and Lower Downtime

There is no need to spend many hours stopping over every process of Zendesk® import. Save your time simply by allowing us to manage the complicated data migration process for you. Our team can considerably shorten the time spent on import and altogether provide convenience for your customers and organizational workforce during the process.

Efficient Testing Procedure

We tell our clients to test the performance of our migration tool in advance. Thus, you can perform a series of tests before finalizing your transition. This point will let you determine the faulty settings or note anything out of place that our team of specialists can assess and correct in no time.

Conformity Matters

With our help, you do not have to think about installation, your programming skills, and unnecessary required files prior to migrating your information into a new platform. Calm down knowing the fact that we will smoothly move away your data throughout the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket migration. Moreover, that is why we deploy a test mechanism for the migration tool before releasing each ticket in order that it reaches its end-point securely and precisely. Our perfect aim has always been to enhance user service satisfaction to achieve constant work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals view the details given out during the transition process strictly personal. The foundation of our migration services depends on guarding your personal info and guaranteeing a perfect experience.

Fast Import Assistance

Our thoroughly chosen crew is always prepared to answer your questions. Whether you have a small issue or want to raise a complicated request – our experienced team will provide thorough IT assistance that’ll worth your time and guarantee the functional response of the migration service.

Accurate Data Sustainability

We keep up to ethical software practice and would never think of changing or modifying your data during the transition process. You do not have to worry about unaligned and scrambled help desk data – Zendesk® transition process is actually quicker, simpler, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk® Import Process

Step

Set Up Transfer Structure

The initial step towards achieving sufficient automated Zendesk® import is to get ready by creating appropriate custom fields and agent profiles. You have to disable prior automation rules along with other triggers that might affect the import procedure.

Step

Provide Atera Connection

When you are done with the creation of import structure – provide the specific form of credential information to your help desk system to get the required data. This step is unavoidable as, otherwise, we won’t be able to retrieve the data from the Atera.

Step

Link Zendesk®

Likewise, grant us the credentials to your Zendesk® profile to establish the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is prepared to transfer your customer records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be migrated and inform us about data, you want to move unlike from the standards. We will look after the rest of your burden.

Step

Test the Functionality of the Tool

We strongly imply that you get the most out of our free trial demonstration. This will allow you to overview the certain amount of transferred data from Atera and recognize possible gaps beforehand.

Step

Start Complete Data Migration

You are ready to go once pre-finalized trial stage checks out – And now you can start the full Zendesk® import process. We do, however, encourage you to plan an off-peak period to commence the transfer.

Hear from our happy customers

The Wonder of Automatic Zendesk® import

If you are a considerate individual that makes calculative choices – you should naturally want to evaluate the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk®

We want to show you through each step of the way to make the Zendesk® importing process as easy as possible. Our specialists cater as per your requirements and speed to adjust.

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