Import to Zendesk® from BoldDesk
Numerous ordinary help desk solutions have filled up the market and businesses now continuously lose data. You may migrate your high-value data with a more secure data transition service to render a exceptional experience. But first, you have to learn how to sidestep the web of limitless requirements. Our unique approach will gather every small detail of your data throughout the migration to Zendesk®.
Limited Import Choices
The designing of the migration services and their features often contradict each other. In terms of moving help desk records from BoldDesk to Zendesk® – you can use their dedicated API or get the hang of accessible CSV file.
Although Zendesk® migration process supports all convoluted technical and hardware systems – it can be a problem to transfer data from BoldDesk.
Needs Expert IT Team
Without an knowledgeable, rational, and skilled IT team – the task of transferring data can appear to be wearing.
You can move data through API– but the role of an excellent team is to deal with coding problems and concentrate on finishing of the job in time.
Manual Transfer Disadvantages
The success and failure proportion of manually transferring records is dilemmatic. The by-hand transition mainly results in data corruption and misplacing.
Although, the noticeable trouble with a manual migration is how time-consuming it can be for users.
The Need for a Robust Data Transition Tool
Zendesk® import should be simpler than this. Completing the migration in a definite time frames demands a more powerful data importing solution. However, the complete process of transition must be effective too. You should be capable of moving your data from one platform to another easily in order to retain and attain your clients.
Import from BoldDesk to Zendesk®What We can Change
Whether it is ticketing software or loads of trustworthy experience of help desk – we have acquired knowledge in the contemporary data transition process.
You are able to move your contacts, tickets and the remaining data at once.
As well as get regular follow-ups and smart suggestions from our team of professionals.
Time Flexibility and Lower Downtime
There is no need to spend hours stopping over each stage of Zendesk® import. Save your time just by allowing us to handle the complex data import process for you. Our team can drastically reduce the time spent on transition and altogether provide comfort for your clients and organizational workforce during the process.
Efficient Testing Procedure
We encourage our customers to try out the effectiveness of our migration app in advance. So, you can conduct several tests before completing your transition. This step will enable you to determine the invalid settings or note anything that is in the wrong place that our team of specialists can assess and fix in no time.
Conformity Matters
With our help, you do not need to worry about installation, your coding skills, and unnecessary required files before migrating your data into a new system. Relax being aware of the fact that we will smoothly move away your data throughout the import process.
Migrate Tickets At once
We take into consideration the resourcefulness of customer data transition. Additionally, that is why we deploy a test system for the transition tool before launching each ticket to ensure that it arrives to its end-point securely and precisely. Our prime goal has always been to enhance user experience to achieve persistent work productivity.
The Distinct Character of Our Service
Protected and Personalized Experience
Our experts see the details provided throughout the transition process rigidly private. The basis of our migration service depends upon guarding your ticketing data and guaranteeing a perfect experience.
Fast Transfer Assistance
Our thoroughly selected crew is always ready to respond to your requests. Whether you have a small problem or want to raise an intricate case – our knowledgeable team will provide detailed IT assistance that’ll be worthy of your time and ensure the functional reply of the migration tool.
Accurate Data Sustainability
We adhere to ethical software practice and would never consider changing or altering your data throughout the transition procedure. You do not have to worry about unaligned and mixed up migration data – Zendesk® migration process is actually quicker, simpler, and more accessible compared to other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
Simplified Automatic Zendesk® Import Procedure
Set Up Transfer Structure
The initial action towards attaining successful automatic Zendesk® import is to get ready by setting up required custom fields and agent profiles. You need to turn off prior automation rules along with other triggers that might interfere the import process.
Provide BoldDesk Connection
When you are finished with the creation of import structure – provide the specific type of permits to your help desk system to obtain the required data. This step is mandatory because, otherwise, we won’t be able to retrieve the data from the BoldDesk.
Link Zendesk®
Likewise, provide us with the credentials to your Zendesk® account to settle the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is ready to move your customer records and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to migrate unlike from the pattern. We will care for the rest of your problem.
Test the Functionality of the Tool
We highly recommend that you get the hang of the most out of our free demo migration. It will enable you to overview the limited amount of transferred data from BoldDesk and determine probable gaps beforehand.
Start Full Data Migration
You are good to go as soon as pre-finalized trial step checks out – And now you can begin the full Zendesk® migration process. We do, however, advise you to plan a viable period to initiate the transfer.
Hear from our happy buyers
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We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step. -
The procedure was very straightforward and any questions were responded to very quickly. -
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate person that makes calculative choices – you would normally want to evaluate the functionality of our data migration service.
Get the Expertise and Experience to Move Data to Zendesk®
We intend to lead you through each step of the way to make the Zendesk® importing process as smooth as possible. Our professionals cater as per your requirements and rush to conform.