Import to Zendesk® from Gleap
A variety of ordinary help desk services have broken into the market and companies now constantly lose data. You can export your precious information with a more secure data transition tool to offer a unforgettable experience. However, you need to learn how to evade the web of endless requirements. Our peculiar approach will gather every tiny detail of your data throughout Zendesk® import.
Limited Import Options
The designing of the data transition tools and their efficiency often contradict each other. When it comes to moving help desk records from Gleap to Zendesk® – you can exploit their internal API or get the hang of available CSV file.
Though Zendesk® transition process supports all complicated technical and hardware systems – it can be a problem to move records from Gleap.
Requires Robust IT Team
Without an experienced, analytical, and skilled IT team – the task of migrating data can become tiring.
You can import data through API– however the role of a great team is to deal with scripting challenges and center upon ending of the job in time.
Manual Import Drawbacks
The success and failure ratio of manually importing customer data is dilemmatic. The manual import mainly results in data alteration and mismanagement.
Although, the significant issue with a manual transition is how lengthy it can be for users.
The Need for a Powerful Data Migration Tool
Zendesk® import needs to be easier than this. Completing the migration in a definite time frames demands a more robust data importing app. However, the whole process of transition should be effective also. You must be capable of moving your support records from one platform to another seamlessly in order to retain and attain your customers.
Import from Gleap to Zendesk®How Our Team Can Make a Difference
Be it ticketing software or years of trustworthy experience of help desk – we have obtained knowledge in the modern data transition process.
You can migrate your contacts, tickets and the another data instantly.
And get timely notifications and informative suggestions from our team of professionals.
Time Flexibility and Lower Downtime
You do not have to spend countless hours stopping over each stage of data migration. Save your time just by allowing us to handle the complex data import process for you. We can substantially shorten the time spent on import and altogether provide comfort for your clients and organizational workforce throughout the process.
Efficient Testing Process
We insist on our clients to test out the performance of our migration tool beforehand. So, you can conduct a number of tests before completing your migration. This point will let you detect the incorrect settings or note anything that is in the wrong place that our team of experts can evaluate and correct in no time.
Compatibility Matters
With us, you do not have to concern about installation, your coding skills, and unnecessary required files prior to importing your data into a new system. Take a sigh of relief in being aware of the fact that we will subtly integrate your data throughout the migration process.
Migrate Tickets Instantly
We understand the resourcefulness of ticket transfer. Moreover, that is why we deploy a test mechanism for our transition tool before launching each ticket so that it arrives to its target safely and precisely. Our perfect goal has always been to enhance user satisfaction rate to come to continual work effectiveness.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our specialists deem the details provided during the import process rigidly personal. The basis of our migration service depends upon protecting your personal info and guaranteeing an ideal experience.
Quick Import Assistance
Our carefully chosen crew is always ready to respond to your requests. Whether you have a small problem or want to raise an intricate matter – our knowledgeable team will convey thorough IT support that’ll be worthy of your time and make sure of the functional reaction of the migration service.
Precise Data Sustainability
We conform to ethical software practice and would never think of changing or altering your data during the transition procedure. You do not have to worry about unaligned and mixed up import data – Zendesk® transfer process is relatively quicker, easier, and more accessible compared to other migration software.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
Simplified Automated Zendesk® Import Process
Set Up Import Structure
The first step towards getting successful automated Zendesk® import is to prepare by setting up appropriate custom fields and agent accounts. You need to turn off prior automation rules as well as other triggers that may affect the migration process.
Provide Gleap Link
As soon as you are done with the creation of import structure – provide the specific form of permits to your help desk platform to obtain the required data. This stage is obligatory because, otherwise, we won’t be able to get the data from your Gleap.
Connect to Zendesk®
Similarly, grant us the credentials to your Zendesk® account to settle the target your database should be moved to. As soon as our migration app is aware of the data export destination point, it is ready to move your support data and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be migrated and inform us regarding data, you want to migrate differently from the pattern. We will look after the rest of your problem.
Test the Functionality of the Tool
We recommend that you get the most out of our free trial. It will enable you to overview the limited amount of migrated data from Gleap and identify probable mistakes in advance.
Initiate Complete Data Migration
You are all set once pre-finalized trial step checks out – And now you can begin the full Zendesk® migration process. We do, however, encourage you to consider an uncrowded period to initiate the migration.
Hear from our satisfied customers
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We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step. -
The procedure was very straightforward and any questions were responded to very quickly. -
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful individual that makes calculative choices – you would normally want to evaluate the functionality of our data migration service.
Get the Expertise and Experience to Import Data to Zendesk®
We have an intention to guide you through each step of the way to make the Zendesk® importing process as clean as possible. Our professionals cater as per your requirements and rush to adjust.