Import to Zendesk® from Helpjuice
Numerous ordinary help desk solutions have broken into the market and businesses now continuously lose data. You can migrate your valuable data with a safer data migration service to render a exceptional experience. However, you have to learn to evade the web of endless demands. Our special technique will gather every tiny detail of your data during Zendesk® import.
Limited Import Choices
The designing of the migration services and their efficiency often contradict each other. In terms of moving customer records from Helpjuice to Zendesk® – you can use their own API or take the advantage from accessible CSV file.
Although Zendesk® migration process supports all convoluted technical and hardware systems – it can be quite a burden to move files from Helpjuice.
Needs Expert IT Team
Without an knowledgeable, analytical, and skilled IT team – the task of moving data can really be wearing.
You can import data through API– but the role of a good team is to take care of coding troubles and concentrate upon finishing of the task on time.
Manual Transfer Drawbacks
The success and failure proportion of manually transferring customer data is dilemmatic. The by-hand transfer mainly results in data corruption and misorganization.
Nevertheless, the big problem with a manual migration is how time-consuming it can be for users.
The Need for a Robust Data Migration Tool
Zendesk® import should be easier than this. Completing the migration in a definite time frames demands a more powerful data importing solution. However, the entire process of transition has to be be robust also. You should be capable of moving your data from one platform to another effortlessly to retain and attain your customers.
Import from Helpjuice to Zendesk®What We can Change
Whether it is ticketing software or years of trustworthy experience of help desk – we have obtained expertise in the current data transition process.
You are able to move your contacts, tickets and the another data at once.
As well as get regular notifications and smart recommendations from our team of professionals.
Time Flexibility and Lower Downtime
There is no need to spend many hours stopping over each process of data migration. Save your time simply by allowing us to handle the complicated data transition process for you. Our team can considerably reduce the time spent on transition and altogether provide comfort to your customers and organizational workforce during the process.
Efficient Testing Procedure
We encourage our clients to test out the effectiveness of our migration app beforehand. So, you can conduct a series of tests before ending your transition. This step will enable you to detect the invalid parameters or note anything out of place that our team of specialists can assess and settle in no time.
Conformity Matters
With our help, you do not have to concern about installation, your coding skills, and unnecessary required files before importing your data into a new system. Calm down knowing the fact that we will smoothly move away your data throughout the migration process.
Migrate Tickets At once
We take into consideration the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for our transition tool before launching each ticket in order that it comes to its target securely and precisely. Our prime goal has always been to enhance user satisfaction rate to achieve persistent work efficiency.
The Distinct Character of Our Service
Protected and Personalized Experience
Our experts view the details provided throughout the transfer process rigidly confidential. The basis of our migration services is determined by guarding your ticketing data and guaranteeing an ideal experience.
Fast Transfer Assistance
Our thoroughly selected crew is always ready to answer your questions. Whether you have a small issue or want to raise an intricate request – our experienced team will provide detailed IT support that’ll be worthy of your time and make sure of the efficient reaction of the migration app.
Accurate Data Sustainability
We adhere to ethical software practice and would never think of changing or altering your data throughout the transition procedure. You do not have to worry about unaligned and mixed up help desk data – Zendesk® import process is actually quicker, simpler, and more accessible compared to other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
-
Tickets
with replies, notes and attachments
-
Contact
-
Companies
-
Agents
-
Agents Groups
Knowledge Base Objects
-
Articles
with images and attachments
-
Categories
-
Folders
Simplified Automatic Zendesk® Import Process
Set Up Transfer Structure
The initial step towards getting successful automatic Zendesk® import is to prepare by setting up relevant custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might interfere the migration process.
Provide Helpjuice Connection
When you are finished with the creation of import structure – provide the specific type of credential information to your help desk platform to obtain the required data. This step is unavoidable since, otherwise, we won’t be able to transfer the data from the Helpjuice.
Link Zendesk®
Likewise, provide us with the credentials to your Zendesk® account to establish the target your database should be moved to. As soon as our migration app is aware of the data export destination spot, it is prepared to migrate your customer records and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to migrate differently from the pattern. We will take care of the rest of your problem.
Test the Functionality of the Tool
We highly recommend that you get the hang of the most out of our free trial. It will allow you to overview the certain amount of transferred data from Helpjuice and recognize possible mistakes beforehand.
Start Complete Data Migration
You are good to go once pre-finalized trial step checks out – And now you can start the full Zendesk® migration process. We do, however, urge you to plan a relaxed period to start the migration.
Hear from our happy buyers
-
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step. -
The procedure was very straightforward and any questions were responded to very quickly. -
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate individual that makes calculative choices – you would naturally want to evaluate the functionality of our data migration app.
Get the Expertise and Experience to Move Data to Zendesk®
We intend to show you through each step of the way to make the Zendesk® importing process as clean as possible. Our specialists cater as per your requirements and rush to adapt.