Import to Zendesk® from Missive
Hundreds of ordinary help desk providers have occupied the market and businesses now continuously lose data. You may import your valuable data with a safer data migration tool to provide a unforgettable experience. But first, you have to learn to evade the net of endless demands. Our special technique will gather every tiny detail of the data throughout the migration to Zendesk®.
Limited Import Choices
The designing of the import applications and their functionality usually contradict each other. In terms of importing customer data from Missive to Zendesk® – you can use their own API or benefit from available CSV file.
Although Zendesk® transition process supports all complex tech and hardware systems – it can become quite a burden to move files from Missive.
Needs Professional IT Team
Without an knowledgeable, rational, and skilled IT team – the challenge of moving data can appear to be exhausting.
You can migrate data through API– but the role of a good team is to sort out scripting problems and center on finishing of the task on time.
Manual Transfer Disadvantages
The success and failure proportion of manually moving data is a dilemma. The by-hand transition mostly ends up with data corruption and misorganization.
However, the significant trouble with a manual transition is how long-lasting it can be for users.
The Need for a Reliable Data Transition Tool
Zendesk® import must be simpler than this. Completing the migration in a definite time frames requires a more powerful data migration tool. However, the entire process of importing has to be be efficient too. You have to be able to move your customer data from one platform to another one smoothly to retain and attract your customers.
Import from Missive to Zendesk®What We can Change
No matter if it's ticketing software or loads of trustworthy experience of help desk – we attained expertise in the contemporary data migration procedure.
You are able to export your contacts, tickets and the rest of data at once.
As well as get immediate updates and smart recommendations from our team of specialists.
Time Flexibility and Lower Downtime
There is no need to spend hours stopping over every process of Zendesk® import. Save your time simply by letting us to manage the complicated data migration process for you. We can drastically shorten the time spent on migration and altogether provide convenience to your customers and management workforce during the process.
Efficient Testing Procedure
We tell our customers to test the effectiveness of our migration app in advance. Thus, you may perform a series of tests before finalizing your migration. This stage will let you determine the invalid parameters or note anything out of place that our team of professionals can assess and settle in no time.
Conformity Matters
With our help, you do not need to think about installation, your programming skills, and unnecessary required files before migrating your information to the new platform. Calm down knowing the fact that we will subtly move away your data during the import process.
Migrate Tickets At once
We take into consideration the resourcefulness of customer data migration. Additionally, that is why we deploy a test system for the migration tool prior to releasing each ticket in order that it reaches its end-point securely and accurately. Our primary aim has always been to improve user satisfaction rate to accomplish constant work efficiency.
The Distinct Character of Our Service
Protected and Personalized Experience
Our professionals see the details given out throughout the transition process strictly confidential. The foundation of our migration services depends on protecting your personal data and ensuring a perfect experience.
Fast Migration Assistance
Our thoroughly picked out crew is always prepared to answer your questions. Whether you have a minor issue or want to submit a complicated request – our experienced team will convey in-depth technical assistance that’ll worth your precious time and make sure of the functional reaction of the migration app.
Accurate Data Sustainability
We keep up to ethical software practice and would never consider changing or modifying your data throughout the migration process. You do not have to worry about unaligned or scrambled help desk data – Zendesk® transition process is relatively quicker, simpler, and more accessible than other migration apps.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Procedure
Set Up Transfer Structure
The initial action towards achieving sufficient automatic Zendesk® import is to get ready by creating relevant custom fields and agent profiles. You have to disable prior automation rules along with other triggers that might affect the import procedure.
Provide Missive Connection
When you are ready with the creation of import structure – provide the specific type of credential information to your help desk system to get the necessary data. This step is unavoidable as, otherwise, we won’t be able to the data from the Missive.
Link Zendesk®
Likewise, give us the credentials to your Zendesk® profile to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is prepared to transfer your support records and all the rest.
Pick Migration Data
Just match the ticket fields in the order you want them to be imported and inform us about data, you want to shift unlike from the standards. We will take care of the rest of your burden.
Test the Functionality of the Tool
We strongly imply that you use the most out of our free trial demonstration. This will allow you to review the certain number of transferred data from Missive and recognize possible gaps beforehand.
Start Full Data Migration
You are ready to go as soon as pre-finalized trial stage checks out – And now you can start the complete Zendesk® import process. We do, however, urge you to plan a relaxed period to commence the transfer.
Hear from our happy clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate person that makes calculative choices – you should naturally want to analyze the functionality of our data migration app.
Get the Expertise and Experience to Move Data to Zendesk®
We want to lead you through each step of the way to make the Zendesk® importing process as simple as possible. Our specialists cater as per your needs and speed to adapt.