Import to Zendesk from Odoo Helpdesk

A multitude of ordinary help desk services have filled up the market and companies now continuously lose data. You can import your high-value information with a safer data migration tool to render a unforgettable experience. However, you should learn to evade the net of limitless demands. Our peculiar method will gather every tiny detail of your data during Zendesk import.

More details
Limited Import Options

Limited Import Options

The designing of the import tools and their features usually contradict each other. In terms of importing help desk records from Odoo Helpdesk to Zendesk – you can exploit their specific API or take the advantage from available CSV file.

Though Zendesk transition process supports all complicated technical and hardware systems – it can become a problem to transfer data from Odoo Helpdesk.

Requires Robust IT Team

Without an experienced, rational, and skilled IT team – the challenge of transferring data can become exhausting.

You can move data through API– however the role of an excellent team is to take care of scripting issues and center upon completion of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Disadvantages

The success and failure ratio of manually importing records is a dilemma. The by-hand import mostly results in data alteration and misplacing.

Nevertheless, the significant drawback of a manual transition is how lengthy it can be for users.

The Need for a Reliable Data Transition Tool

Zendesk import must be simpler than this. Completing the migration in a definite time frames requires a more powerful data migration tool. However, the complete process of transition must be robust too. You should be able to move your support records from one platform to another effortlessly in order to retain and attract your clients.

Import from Odoo Helpdesk to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or loads of trustworthy experience of help desk – we have got knowledge in the modern data migration process.

You can migrate your contacts, tickets and the remaining data instantly.

And get timely follow-ups and informative suggestions from our team of specialists.

Time Flexibility and Lower Downtime

You do not have to spend hours stopping over every stage of data migration. Save your time just by allowing us to handle the complicated data transition process for you. We can significantly shorten the time spent on import and altogether provide comfort to your clients and management workforce during the process.

Efficient Testing Process

We tell our customers to try out the performance of our migration app beforehand. Thus, you can conduct several tests before ending your migration. This step will let you identify the faulty parameters or note anything that is in the wrong place that our team of professionals can assess and fix in no time.

Compatibility Matters

With us, you do not need to worry about installation, your programming skills, and unnecessary required files before importing your information into a new system. Relax knowing the fact that we will subtly integrate your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transition. Moreover, that is why we deploy a test system for our migration tool before launching each ticket to ensure that it comes to its end-point safely and accurately. Our perfect goal has always been to improve user satisfaction rate to reach persistent work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals see the details given out throughout the import process strictly private. The basis of our migration services is determined by protecting your ticketing data and ensuring an ideal experience.

Quick Import Assistance

Our carefully chosen crew is always prepared to respond to your requests. Whether you have a minor problem or want to raise an intricate case – our experienced team will convey detailed technical support that’ll be worthy of your precious time and make sure of the practical reply of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never consider changing or modifying your data throughout the migration process. You do not have to worry about unaligned and mixed up migration data – Zendesk import process is relatively quicker, easier, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards attaining sufficient automatic Zendesk import is to prepare by creating required custom fields and agent accounts. You have to disable prior automation rules along with other triggers that may affect the migration process.

Step

Provide Odoo Helpdesk Link

As soon as you are done with the creation of import structure – provide the specific form of permits to your help desk platform to get the required data. This stage is mandatory since, otherwise, we won’t be able to the data from your Odoo Helpdesk.

Step

Connect to Zendesk

Similarly, grant us the credentials to your Zendesk profile to settle the target your database should be moved to. As soon as our migration tool is aware of the data export destination point, it is prepared to migrate your support data and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be migrated and inform us about data, you want to move differently from the standards. We will care for the rest of your problem.

Step

Test the Functionality of the Tool

We strongly imply that you get the most out of our free demo migration. This will enable you to review the limited amount of migrated data from Odoo Helpdesk and determine possible gaps in advance.

Step

Initiate Full Data Migration

You are ready to go as soon as pre-finalized trial stage checks out – And now you can begin the complete Zendesk import process. We do, however, advise you to consider an off-peak period to start the transfer.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you should normally want to analyze the functionality of our data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We want to lead you through each step of the way to make the Zendesk importing process as easy as possible. Our professionals cater as per your needs and speed to conform.

Get my price estimate!