Import to Zendesk® from Plain

Hundreds of ordinary help desk providers have occupied the market and businesses now constantly lose data. You may migrate your valuable data with a safer data migration service to provide a unforgettable experience. But first, you have to learn to avoid the net of limitless requirements. Our special method will gather every tiny detail of your data throughout the migration to Zendesk®.

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Limited Import Options

Limited Import Choices

The designing of the migration applications and their functionality usually contradict each other. When it comes to importing help desk records from Plain to Zendesk® – you can use their own API or get the hang of accessible CSV file.

Although Zendesk® transition process supports all convoluted technical and hardware systems – it can become a problem to transfer data from Plain.

Needs Professional IT Team

Without an knowledgeable, analytical, and skilled IT team – the challenge of importing data can turn out to be wearing.

You can move data through API– but the role of a great team is to deal with coding problems and center on finishing of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually moving data is a dilemma. The manual importation mainly results in data corruption and mismanagement.

Although, the big trouble with a manual transition is how time-consuming it can be for users.

The Need for a Robust Data Migration Tool

Zendesk® import should be easier than this. Completing the migration in a definite time frames requires a more robust data migration solution. However, the entire process of migration should be effective also. You have to be able to move your data from one platform to another smoothly in order to retain and attract your clients.

Import from Plain to Zendesk®

What We can Change

Whether it is ticketing software or years of trustworthy experience of help desk – we have got knowledge in the up-to-date data transition process.

You are able to export your contacts, tickets and the rest of data at once.

As well as get immediate updates and smart suggestions from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend countless hours stopping over every stage of Zendesk® import. Save your time just by allowing us to control the complicated data import process for you. Our team can drastically shorten the time spent on transition and altogether provide comfort to your clients and management workforce during the process.

Efficient Testing Procedure

We encourage our clients to test the effectiveness of our migration tool in advance. So, you can set up a number of tests before completing your transition. This stage will let you determine the invalid parameters or note anything that is in the wrong place that our team of professionals can assess and fix in no time.

Conformity Matters

With our help, you do not have to think about installation, your programming skills, and unnecessary required files prior to migrating your data into a new help desk. Take a sigh of relief in knowing the fact that we will smoothly move away your data during the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket migration. Additionally, that is why we deploy a test mechanism for the transition tool before each ticket so that it arrives to its target securely and accurately. Our prime goal has always been to improve user service satisfaction to accomplish persistent work productivity.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts deem the details given out during the migration process rigidly confidential. The base of our migration services depends upon guarding your personal data and ensuring a perfect experience.

Fast Migration Assistance

Our thoroughly picked out crew is always prepared to respond to your requests. Whether you have a minor problem or want to raise a complex matter – our experienced team will provide in-depth technical assistance that’ll be worthy of your precious time and guarantee the proficient reply of the migration tool.

Accurate Data Sustainability

We adhere to ethical software practice and would never think of changing or modifying your data during the migration procedure. You do not have to worry about unaligned and scattered import data – Zendesk® transition process is actually quicker, simpler, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk® Import Process

Step

Set Up Transfer Structure

The initial step towards achieving sufficient automated Zendesk® import is to get ready by setting up relevant custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might affect the import process.

Step

Provide Plain Connection

When you are ready with the creation of import structure – provide the specific type of permits to your help desk system to obtain the required data. This step is obligatory because, otherwise, we won’t be able to transfer the data from the Plain.

Step

Link Zendesk®

Likewise, give us the credentials to your Zendesk® profile to settle the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is prepared to move your customer records and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be imported and inform us about data, you want to import unlike from the pattern. We will take care of the rest of your trouble.

Step

Test the Functionality of the Tool

We highly recommend that you use the most out of our free trial demonstration. This will enable you to review the limited amount of transferred data from Plain and identify possible mistakes beforehand.

Step

Start Complete Data Migration

You are good to go once pre-finalized trial stage checks out – And now you can begin the complete Zendesk® migration process. We do, however, urge you to plan a relaxed period to initiate the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk® import

If you are a considerate individual that makes calculative choices – you should normally want to analyze the functionality of our data migration service.

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Get the Expertise and Experience to Move Data to Zendesk®

We intend to guide you through each step of the way to make the Zendesk® importing process as easy as possible. Our professionals cater as per your needs and rush to adapt.

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