Import to Zendesk® from Plain
Hundreds of ordinary help desk providers have occupied the market and businesses now constantly lose data. You may migrate your valuable data with a safer data migration service to provide a unforgettable experience. But first, you have to learn to avoid the net of limitless requirements. Our special method will gather every tiny detail of your data throughout the migration to Zendesk®.
Limited Import Choices
The designing of the migration applications and their functionality usually contradict each other. When it comes to importing help desk records from Plain to Zendesk® – you can use their own API or get the hang of accessible CSV file.
Although Zendesk® transition process supports all convoluted technical and hardware systems – it can become a problem to transfer data from Plain.
Needs Professional IT Team
Without an knowledgeable, analytical, and skilled IT team – the challenge of importing data can turn out to be wearing.
You can move data through API– but the role of a great team is to deal with coding problems and center on finishing of the task in time.
Manual Transfer Drawbacks
The success and failure proportion of manually moving data is a dilemma. The manual importation mainly results in data corruption and mismanagement.
Although, the big trouble with a manual transition is how time-consuming it can be for users.
The Need for a Robust Data Migration Tool
Zendesk® import should be easier than this. Completing the migration in a definite time frames requires a more robust data migration solution. However, the entire process of migration should be effective also. You have to be able to move your data from one platform to another smoothly in order to retain and attract your clients.
Import from Plain to Zendesk®What We can Change
Whether it is ticketing software or years of trustworthy experience of help desk – we have got knowledge in the up-to-date data transition process.
You are able to export your contacts, tickets and the rest of data at once.
As well as get immediate updates and smart suggestions from our team of specialists.
Time Flexibility and Lower Downtime
There is no need to spend countless hours stopping over every stage of Zendesk® import. Save your time just by allowing us to control the complicated data import process for you. Our team can drastically shorten the time spent on transition and altogether provide comfort to your clients and management workforce during the process.
Efficient Testing Procedure
We encourage our clients to test the effectiveness of our migration tool in advance. So, you can set up a number of tests before completing your transition. This stage will let you determine the invalid parameters or note anything that is in the wrong place that our team of professionals can assess and fix in no time.
Conformity Matters
With our help, you do not have to think about installation, your programming skills, and unnecessary required files prior to migrating your data into a new help desk. Take a sigh of relief in knowing the fact that we will smoothly move away your data during the import process.
Migrate Tickets At once
We take into consideration the resourcefulness of ticket migration. Additionally, that is why we deploy a test mechanism for the transition tool before each ticket so that it arrives to its target securely and accurately. Our prime goal has always been to improve user service satisfaction to accomplish persistent work productivity.
The Distinct Character of Our Service
Protected and Personalized Experience
Our experts deem the details given out during the migration process rigidly confidential. The base of our migration services depends upon guarding your personal data and ensuring a perfect experience.
Fast Migration Assistance
Our thoroughly picked out crew is always prepared to respond to your requests. Whether you have a minor problem or want to raise a complex matter – our experienced team will provide in-depth technical assistance that’ll be worthy of your precious time and guarantee the proficient reply of the migration tool.
Accurate Data Sustainability
We adhere to ethical software practice and would never think of changing or modifying your data during the migration procedure. You do not have to worry about unaligned and scattered import data – Zendesk® transition process is actually quicker, simpler, and more accessible than other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Process
Set Up Transfer Structure
The initial step towards achieving sufficient automated Zendesk® import is to get ready by setting up relevant custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might affect the import process.
Provide Plain Connection
When you are ready with the creation of import structure – provide the specific type of permits to your help desk system to obtain the required data. This step is obligatory because, otherwise, we won’t be able to transfer the data from the Plain.
Link Zendesk®
Likewise, give us the credentials to your Zendesk® profile to settle the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is prepared to move your customer records and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be imported and inform us about data, you want to import unlike from the pattern. We will take care of the rest of your trouble.
Test the Functionality of the Tool
We highly recommend that you use the most out of our free trial demonstration. This will enable you to review the limited amount of transferred data from Plain and identify possible mistakes beforehand.
Start Complete Data Migration
You are good to go once pre-finalized trial stage checks out – And now you can begin the complete Zendesk® migration process. We do, however, urge you to plan a relaxed period to initiate the migration.
Hear from our happy clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate individual that makes calculative choices – you should normally want to analyze the functionality of our data migration service.
Get the Expertise and Experience to Move Data to Zendesk®
We intend to guide you through each step of the way to make the Zendesk® importing process as easy as possible. Our professionals cater as per your needs and rush to adapt.