Import to Zendesk from Pylon

Numerous ordinary help desk providers have broken into the market and businesses now continuously lose data. You can import your precious information with a more secure data migration service to offer a unique experience. But first, you have to learn how to evade the web of limitless demands. Our special method will gather every small detail of your data during Zendesk import.

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Limited Import Options

Limited Import Choices

The designing of the import applications and their efficiency usually contradict each other. In terms of moving support records from Pylon to Zendesk – you can exploit their internal API or benefit from accessible CSV file.

Although Zendesk importing process supports all complex tech and hardware systems – it can be a trouble to transfer files from Pylon.

Needs Professional IT Team

Without an knowledgeable, analytical, and qualified IT team – the challenge of transferring data can become exhausting.

You can move data through API– however the role of an excellent team is to sort out coding problems and focus on finishing of the job in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually moving customer data is a dilemma. The by-hand import mostly results in data alteration and misplacing.

However, the noticeable trouble with a manual import is how long-lasting it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour requires a more powerful data importing tool. However, the whole process of importing must be efficient also. You must be capable of moving your customer data from one platform to another one easily in order to retain and attain your clients.

Import from Pylon to Zendesk

What We can Change

No matter if it's ticketing software or years of reliable experience of help desk – we attained the know-how in the modern data migration process.

You are able to export your contacts, tickets and the another data at once.

As well as get immediate notifications and smart tips from our team of professionals.

Time Flexibility and Lower Downtime

There is no need to spend many hours shuffling around every step of data migration. Save your time by allowing us to manage the complex data migration process for you. Our team can drastically cut back the time spent on migration and altogether provide convenience for your clients and organizational workforce during the process.

Efficient Testing Procedure

We tell our clients to test out the effectiveness of our migration app beforehand. Thus, you can perform several tests before finalizing your transition. This point will allow you to determine the invalid settings or note anything that is in the wrong place that our team of experts can assess and settle in no time.

Conformity Matters

With our help, you do not have to concern about installation, your programming skills, and unnecessary required files before importing your information into a new platform. Relax knowing the fact that we will smoothly move away your data throughout the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for our migration tool before releasing each ticket to ensure that it reaches its target securely and precisely. Our primary aim has always been to enhance user satisfaction rate to come to constant work efficiency.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals view the information given out throughout the import process strictly personal. The foundation of our migration service depends on guarding your personal info and guaranteeing a perfect experience.

Fast Migration Assistance

Our thoroughly picked out team is always prepared to respond to your queries. Whether you have a small concern or want to raise a complicated case – our experienced team will provide thorough IT assistance that’ll worth your time and make sure of the proficient reply of the migration app.

Accurate Data Sustainability

We keep up to ethical software practice and would never think of tweaking or modifying your data throughout the transition process. You do not have to worry about unaligned and scrambled migration data – Zendesk import process is actually quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process

Step

Set Up Transfer Structure

The initial step towards getting sufficient automatic Zendesk import is to prepare by creating appropriate custom fields and agent accounts. You need to disable prior automation rules as well as other triggers that might hinder the import procedure.

Step

Provide Pylon Connection

When you are ready with the creation of import structure – relay the specific type of permissions to your help desk platform to get the required data. This stage is mandatory as, otherwise, we won’t be able to transfer the data from the Pylon.

Step

Link Zendesk

Likewise, give us the permits to your Zendesk profile to set the target your database should be moved to. As soon as our migration tool is aware of the data export destination point, it is ready to transfer your customer records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be imported and notify us about data, you want to shift differently from the standards. We will look after the rest of your burden.

Step

Test the Functionality of the Tool

We strongly imply that you use the most out of our free trial. This will let you overview the selective amount of migrated data from Pylon and determine possible mistakes beforehand.

Step

Start Complete Data Import

You are ready to go once pre-finalized test stage checks out – And now you can set off with the full Zendesk import process. We do, however, encourage you to consider an uncrowded period to commence the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative decisions – you should obviously want to evaluate the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to show you through each stage of the way to make the Zendesk importing process as simple as possible. Our experts cater as per your requirements and speed to adjust.

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