Import to Zendesk® from Richpanel

A variety of ordinary help desk solutions have broken into the market and companies now constantly lose data. You can export your precious data with a safer data migration service to offer a unforgettable experience. But first, you have to learn how to sidestep the net of non-ending requirements. Our peculiar technique will gather every small detail of your data during Zendesk® import.

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Limited Import Options

Limited Import Options

The designing of the import services and their efficiency often contradict each other. When it comes to migrating support data from Richpanel to Zendesk® – you can use their own API or benefit from accessible CSV file.

Although Zendesk® transition process supports all complex technical and hardware systems – it can become a problem to migrate records from Richpanel.

Requires Expert IT Team

Without an experienced, rational, and skilled IT team – the task of importing data can really be tiring.

You can transfer data through API– but the role of a good team is to sort out coding problems and center on finishing of the job in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Disadvantages

The success and failure ratio of manually transferring customer data is dilemmatic. The manual transfer mainly ends up with data corruption and misorganization.

However, the noticeable trouble with a manual transition is how long-lasting it can be for users.

The Need for a Reliable Data Transition Tool

Zendesk® import must be simpler than this. Completing the migration in a definite time frames demands a more robust data transition app. However, the whole process of transition has to be be efficient as well. You must be able to move your customer data from one platform to another seamlessly in order to retain and attract your clientele.

Import from Richpanel to Zendesk®

How Our Team Can Make a Difference

No matter if it's ticketing software or loads of trustworthy experience of help desk – we have acquired expertise in the current data transition procedure.

You can move your contacts, tickets and the another data instantly.

And get regular notifications and informative recommendations from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours stopping over each process of data migration. Save your time by letting us to handle the complicated data migration process for you. Our team can drastically shorten the time spent on migration and altogether provide comfort for your clients and management workforce throughout the process.

Efficient Testing Process

We tell our customers to test out the performance of our migration tool beforehand. So, you may conduct a series of tests before finalizing your transition. This point will let you recognize the invalid settings or note anything that is in the wrong place that our team of professionals can evaluate and correct in no time.

Compatibility Matters

With us, you do not need to concern about installation, your coding skills, and unnecessary required files prior to importing your data to the new system. Calm down knowing the fact that we will smoothly move away your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. Moreover, that is why we deploy a test mechanism for our transition tool prior to launching each ticket in order that it reaches its destination securely and accurately. Our primary goal has always been to improve user experience to accomplish continual work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals consider the details provided during the transfer process rigidly personal. The basis of our migration services depends on guarding your personal info and ensuring a perfect experience.

Quick Transfer Assistance

Our carefully selected crew is always ready to answer your questions. Whether you have a insignificant concern or want to submit an intricate request – our experienced team will provide thorough technical assistance that’ll be worthy of your precious time and ensure the practical response of the migration service.

Precise Data Sustainability

We keep up to ethical software practice and would never consider changing or altering your data during the transferring procedure. You do not have to worry about unaligned or mixed up help desk data – Zendesk® transition process is actually quicker, simpler, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk® Import Procedure

Step

Set Up Import Structure

The first action towards getting successful automated Zendesk® import is to prepare by setting up appropriate custom fields and agent profiles. You have to disable prior automation rules and other triggers that might affect the import process.

Step

Provide Richpanel Link

As soon as you are finished with the creation of import structure – provide the specific form of credential information to your help desk platform to obtain the necessary data. This step is unavoidable as, otherwise, we won’t be able to reach the data from the Richpanel.

Step

Connect to Zendesk®

Similarly, provide us with the credentials to your Zendesk® account to establish the target your database should be moved to. As soon as our migration app gets to the data export destination spot, it is prepared to transfer your customer records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be moved and inform us regarding data, you want to import differently from the pattern. We will look after the rest of your problem.

Step

Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. It will allow you to assess the selective number of transferred data from Richpanel and recognize possible inconsistencies beforehand.

Step

Initiate Full Data Migration

You are ready to go as soon as pre-finalized trial step checks out – And now you can start the final Zendesk® migration process. We do, however, encourage you to plan a relaxed period to commence the import.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you would naturally want to examine the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk®

We want to direct you through each step of the way to make the Zendesk® importing process as smooth as possible. Our specialists cater as per your demands and rush to adjust.

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