Import to Zendesk from SysAid
A variety of ordinary help desk solutions have filled up the market and people now constantly lose data. You may import your valuable information with a safer data migration service to render a unique experience. But first, you have to learn to avoid the web of non-ending requirements. Our special approach will gather every tiny detail of the data during the migration to Zendesk.
Limited Import Options
The designing of the data transition services and their features often contradict each other. When it comes to importing help desk data from SysAid to Zendesk – you can exploit their own API or take the advantage from accessible CSV file.
Though Zendesk importing process supports all complicated tech and hardware systems – it can be a problem to migrate files from SysAid.
Requires Expert IT Team
Without an experienced, rational, and skilled IT team – the task of importing data can appear to be exhausting.
You can migrate data through API– however the role of a good team is to take care of coding issues and focus on finishing of the task in time.
Manual Import Disadvantages
The success and failure ratio of manually transferring records is dilemmatic. The manual transition mostly ends up with data alteration and misorganization.
Nevertheless, the noticeable drawback of a manual import is how lengthy it can be for users.
The Need for a Powerful Data Transition Tool
Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more robust data migration tool. However, the entire process of transition has to be be robust as well. You should be capable of moving your support records from one platform to another one effortlessly in order to retain and attain your clientele.
Import from SysAid to ZendeskHow Our Team Can Make a Difference
Be it ticketing software or loads of trustworthy experience of help desk – we have obtained knowledge in the contemporary data migration procedure.
You can move your contacts, tickets and the remaining data in the blink of an eye.
And get regular follow-ups and insightful suggestions from our team of specialists.
Time Flexibility and Lower Downtime
You do not have to spend numerous hours stopping over each stage of Zendesk import. Save your time just by letting us to handle the complicated data transition process for you. Our team can significantly cut back the time spent on import and altogether provide convenience to your clients and organizational workforce throughout the process.
Efficient Testing Process
We insist on our customers to try out the efficiency of our migration tool in advance. Thus, you may conduct a series of tests before ending your transition. This step will allow you to recognize the invalid parameters or note anything that is in the wrong place that our team of specialists can evaluate and settle in no time.
Compatibility Matters
With us, you do not need to worry about installation, your coding skills, and unnecessary required files prior to migrating your information to the new system. Calm down knowing the fact that we will smoothly integrate your data throughout the import process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data transition. In addition, that is why we deploy a test mechanism for the migration tool prior to launching each ticket in order that it comes to its destination safely and precisely. Our perfect aim has always been to enhance user service satisfaction to achieve continual work efficiency.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our specialists consider the details provided during the transition process strictly confidential. The basis of our migration services is determined by guarding your ticketing data and guaranteeing a perfect experience.
Quick Transfer Assistance
Our carefully selected crew is always ready to respond to your requests. Whether you have a minor problem or want to submit an intricate request – our experienced team will provide detailed IT assistance that’ll worth your time and guarantee the effective response of the migration app.
Precise Data Sustainability
We conform to ethical software practice and would never consider changing or altering your data during the migration process. You do not have to worry about unaligned or mixed up help desk data – Zendesk transition process is actually quicker, easier, and more accessible compared to other migration software.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk Import Procedure
Set Up Import Structure
The first action towards attaining successful automated Zendesk import is to get ready by creating relevant custom fields and agent accounts. You have to disable prior automation rules and other triggers that may hinder the import procedure.
Provide SysAid Link
As soon as you are finished with the creation of import structure – provide the specific set of permits to your help desk system to get the necessary data. This stage is unavoidable since, otherwise, we won’t be able to reach the data from your SysAid.
Connect to Zendesk
Similarly, provide us with the credentials to your Zendesk account to settle the target your database should be transferred to. As soon as our migration tool gets to the data export destination point, it is prepared to migrate your customer data and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be moved and inform us regarding data, you want to move unlike from the standards. We will take care of the rest of your problem.
Test the Functionality of the Tool
We recommend that you get the hang of the most out of our free demo migration. It will enable you to review the limited number of migrated data from SysAid and recognize possible inconsistencies in advance.
Initiate Full Data Migration
You are all set as soon as pre-finalized trial step checks out – And now you can begin the complete Zendesk import process. We do, however, urge you to consider a relaxed period to start the import.
Hear from our satisfied buyers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative choices – you would normally want to analyze the functionality of our data migration service.
Get the Expertise and Experience to Import Data to Zendesk
We have an intention to direct you through each step of the way to make the Zendesk importing process as clean as possible. Our professionals cater as per your needs and speed to adapt.