Import to Zendesk® from Tawk.to

A variety of ordinary help desk solutions have filled up the market and people now constantly lose data. You can export your high-value data with a safer data migration service to offer a unique experience. However, you need to learn how to evade the web of non-ending demands. Our unique approach will gather every small detail of your data during Zendesk® import.

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Limited Import Options

Limited Import Options

The designing of the import services and their features usually contradict each other. When it comes to moving customer records from Tawk.to to Zendesk® – you can use their specific API or take the advantage from accessible CSV file.

Although Zendesk® importing process supports all complicated technical and hardware systems – it can become a trouble to migrate files from Tawk.to.

Requires Expert IT Team

Without an experienced, analytical, and qualified IT team – the challenge of importing data can become tiring.

You can import data through API– but the role of a good team is to take care of coding troubles and focus upon ending of the job in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Drawbacks

The success and failure ratio of manually transferring records is a dilemma. The manual import mainly results in data corruption and misorganization.

Nevertheless, the noticeable problem with a manual import is how lengthy it can be for users.

The Need for a Reliable Data Migration Service

Zendesk® import must be easier than this. The need of the hour requires a more robust data importing app. However, the complete process of importing has to be be robust too. You must be capable of moving your support records from one platform to another easily in order to retain and attain your clientele.

Import from Tawk.to to Zendesk®

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we attained knowledge in the modern data transition process.

You can move your contacts, tickets and the remaining data in the blink of an eye.

And get regular follow-ups and insightful suggestions from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend countless hours shuffling around every stage of data migration. Save your time simply by allowing us to manage the complicated data transition process for you. Our team can considerably cut back the time spent on import and altogether provide comfort for your clients and organizational workforce throughout the process.

Efficient Testing Process

We tell our clients to try out the efficiency of our migration tool beforehand. So, you can perform a series of tests before ending your transition. This point will allow you to detect the incorrect settings or note anything that is in the wrong place that our team of experts can evaluate and settle in no time.

Compatibility Matters

With us, you do not have to worry about installation, your programming skills, and unnecessary required files prior to importing your data into a new platform. Calm down knowing the fact that we will smoothly move away your data throughout the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transition. In addition, that is why we deploy a test mechanism for our transition tool before releasing each ticket in order that it comes to its end-point securely and precisely. Our perfect goal has always been to improve user satisfaction rate to come to continual work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the information given out during the import process rigidly private. The foundation of our migration services is determined by guarding your personal info and guaranteeing an ideal experience.

Quick Transfer Assistance

Our carefully selected team is always prepared to respond to your requests. Whether you have a small issue or want to raise a complicated request – our experienced team will provide thorough IT support that’ll be worthy of your precious time and make sure of the efficient response of the migration app.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or modifying your data during the transition procedure. You do not have to worry about unaligned and scrambled help desk data – Zendesk® transition process is actually quicker, simpler, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk® Import Process

Step

Set Up Import Structure

The first step towards attaining sufficient automated Zendesk® import is to prepare by setting up required custom fields and agent profiles. You have to disable prior automation rules along with other triggers that might hinder the migration process.

Step

Provide Tawk.to Link

As soon as you are finished with the creation of import structure – relay the specific set of permits to your help desk platform to obtain the required data. This step is unavoidable since, otherwise, we won’t be able to retrieve the data from the Tawk.to.

Step

Connect to Zendesk®

Similarly, provide us with the permits to your Zendesk® profile to settle the target your database should be moved to. As soon as our migration app is aware of the data export destination spot, it is prepared to migrate your customer records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be moved and notify us about data, you want to transfer differently from the pattern. We will care for the rest of your burden.

Step

Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free demo migration. This will enable you to overview the certain amount of transferred data from Tawk.to and recognize possible gaps beforehand.

Step

Initiate Complete Data Import

You are ready to go once pre-finalized test stage checks out – And now you can begin the full Zendesk® migration process. We do, however, advise you to plan an off-peak period to start the transfer.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you should normally want to evaluate the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk®

We want to guide you through each stage of the way to make the Zendesk® importing process as simple as possible. Our professionals cater as per your requirements and rush to conform.

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