Import to Zendesk® from Unthread
A multitude of ordinary help desk solutions have filled up the market and people now continuously lose data. You may move your precious information with a safer data migration service to offer a unforgettable experience. But first, you should learn how to evade the web of non-ending requirements. Our peculiar method will gather every small detail of your data throughout Zendesk® import.
Limited Import Options
The designing of the migration services and their features usually contradict each other. In terms of importing customer data from Unthread to Zendesk® – you can exploit their specific API or get the hang of accessible CSV file.
Though Zendesk® transition process supports all complex tech and hardware systems – it can end up being a trouble to migrate data from Unthread.
Requires Expert IT Team
Without an experienced, rational, and qualified IT team – the challenge of moving data can turn out to be hard.
You can transfer data through API– however the role of an excellent team is to deal with coding challenges and center on completion of the job in time.
Manual Import Disadvantages
The success and failure ratio of manually transferring records is a dilemma. The by-hand importation mostly ends up with data alteration and misplacing.
Although, the big issue with a manual transition is how long-lasting it can be for users.
The Need for a Robust Data Transition Service
Zendesk® import should be simpler than this. The need of the hour requires a more powerful data migration software. However, the whole process of migration must be effective also. You must be able to move your customer data from one platform to another one easily in order to retain and attain your clientele.
Import from Unthread to Zendesk®How Our Team Can Make a Difference
Whether it is ticketing software or loads of reliable experience of help desk – we have got the know-how in the up-to-date data migration procedure.
You can move your contacts, tickets and the remaining data in the blink of an eye.
And get regular follow-ups and insightful tips from our team of specialists.
Time Flexibility and Lower Downtime
You do not have to spend hours shuffling around every step of Zendesk® import. Save your time simply by letting us to control the complicated data import process for you. Our team can substantially shorten the time spent on migration and altogether provide convenience for your clients and organizational workforce throughout the process.
Efficient Testing Process
We encourage our customers to try out the efficiency of our migration app in advance. Thus, you may set up several tests before completing your transition. This point will let you determine the faulty settings or note anything that is in the wrong place that our team of specialists can evaluate and fix in no time.
Compatibility Matters
With us, you do not need to worry about installation, your programming skills, and unnecessary required files before migrating your information to the new help desk. Relax knowing the fact that we will smoothly integrate your data during the import process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data transition. In addition, that is why we deploy a test system for the migration tool prior to each ticket to ensure that it arrives to its target safely and accurately. Our primary aim has always been to develop user satisfaction rate to achieve continuous work productivity.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our experts see the information given out throughout the migration process strictly personal. The base of our migration services depends upon guarding your personal info and ensuring a perfect experience.
Quick Transfer Assistance
Our carefully selected team is always prepared to respond to your queries. Whether you have a minor issue or want to submit a complex case – our experienced team will provide thorough technical assistance that’ll worth your own time and make sure of the functional response of the migration tool.
Precise Data Sustainability
We adhere to ethical software practice and would never consider tweaking or modifying your data throughout the migration process. You do not have to worry about unaligned or scattered migration data – Zendesk® import process is actually quicker, easier, and more accessible than other migration apps.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
Simplified Automated Zendesk® Import Procedure
Set Up Import Structure
The first action towards attaining sufficient automatic Zendesk® import is to get ready by creating appropriate custom fields and agent accounts. You have to disable prior automation rules as well as other triggers that may affect the import procedure.
Provide Unthread Link
As soon as you are finished with the creation of import structure – relay the specific set of permissions to your help desk system to get the necessary data. This stage is mandatory because, otherwise, we won’t be able to transfer the data from your Unthread.
Connect to Zendesk®
Similarly, provide us with the permits to your Zendesk® profile to set the target your database should be transferred to. As soon as our migration tool gets to the data export destination point, it is prepared to move your customer data and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be moved and notify us about data, you want to migrate unlike from the standards. We will look after the rest of your trouble.
Test the Functionality of the Tool
We highly recommend that you get the hang of the most out of our free demo migration. This will let you review the certain number of migrated data from Unthread and determine possible mistakes in advance.
Initiate Full Data Import
You are good to go as soon as pre-finalized test stage checks out – And now you can set off with the complete Zendesk® import process. We do, however, encourage you to consider an off-peak period to initiate the migration.
Hear from our satisfied buyers
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We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step. -
The procedure was very straightforward and any questions were responded to very quickly. -
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative decisions – you should obviously want to analyze the functionality of our data migration app.
Get the Expertise and Experience to Import Data to Zendesk®
We intend to lead you through each stage of the way to make the Zendesk® importing process as easy as possible. Our experts cater as per your needs and speed to adjust.