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Import to Zendesk from Awesome Support

A multitude of ordinary help desk providers have filled up the market and businesses now constantly lose data. You may export your high-value data with a more secure data transition tool to render a exceptional experience. But first, you should learn how to avoid the web of non-ending demands. Our special method will gather every small detail of the data throughout the migration to Zendesk.

More details

Limited Import Options

The designing of the data transition applications and their features often contradict each other. When it comes to migrating customer records from Awesome Support to Zendesk – you can use their internal API or take the advantage from available CSV file.

Though Zendesk migration process supports all complicated technical and hardware systems – it can become a trouble to migrate data from Awesome Support.

Requires Professional IT Team

Without an experienced, rational, and skilled IT team – the task of importing data can appear to be tiring.

You can move data through API– but the role of an excellent team is to take care of scripting challenges and concentrate on completion of the job in time.

Manual Import Disadvantages

The success and failure ratio of manually moving records is dilemmatic. The manual transition mainly results in data corruption and misplacing.

Nevertheless, the major issue with a manual migration is how lengthy it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more robust data transition app. However, the complete process of importing must be robust also. You should be able to move your support records from one platform to another easily in order to retain and attain your clientele.

Import from Awesome Support to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we have acquired the know-how in the contemporary data transition process.

You can export your contacts, tickets and the remaining data at once.

And get immediate follow-ups and smart tips from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend hours stopping over each step of Zendesk import. Save your time simply by allowing us to manage the complex data transition process for you. We can substantially reduce the time spent on import and altogether provide comfort for your clients and organizational workforce throughout the process.

Efficient Testing Process

We insist on our customers to try out the effectiveness of our migration tool in advance. So, you can perform several tests before ending your migration. This step will enable you to determine the faulty settings or note anything that is in the wrong place that our team of specialists can evaluate and fix in no time.

Compatibility Matters

With us, you do not need to worry about installation, your coding skills, and unnecessary required files prior to migrating your data into a new platform. Relax being aware of the fact that we will subtly integrate your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transition. Additionally, that is why we deploy a test mechanism for the transition tool before releasing each ticket to ensure that it comes to its target safely and accurately. Our perfect goal has always been to improve user service satisfaction to achieve continual work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists see the details provided during the transition process rigidly private. The foundation of our migration service is determined by protecting your ticketing data and ensuring a perfect experience.

Quick Migration Assistance

Our carefully picked out crew is always ready to respond to your queries. Whether you have a insignificant issue or want to raise a complicated case – our knowledgeable team will convey detailed technical assistance that’ll be worthy of your precious time and guarantee the functional response of the migration tool.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or altering your data during the transferring procedure. You do not have to worry about unaligned and scrambled migration data – Zendesk migration process is relatively quicker, easier, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards attaining successful automated Zendesk import is to get ready by setting up required custom fields and agent profiles. You need to turn off prior automation rules as well as other triggers that may interfere the import process.

Step

Provide Awesome Support Link

As soon as you are ready with the creation of import structure – provide the specific type of permissions to your help desk system to obtain the required data. This step is mandatory since, otherwise, we won’t be able to get the data from your Awesome Support.

Step

Connect to Zendesk

Similarly, give us the credentials to your Zendesk account to set the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is ready to migrate your support data and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be imported and inform us regarding data, you want to import unlike from the pattern. We will care for the rest of your burden.

Step

Test the Functionality of the Tool

We recommend that you use the most out of our free demo migration. It will let you assess the certain amount of transferred data from Awesome Support and determine probable mistakes in advance.

Step

Initiate Full Data Migration

You are all set as soon as pre-finalized trial step checks out – And now you can set off with the final Zendesk migration process. We do, however, advise you to plan an uncrowded period to start the migration.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you would obviously want to examine the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We have an intention to lead you through each step of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your demands and rush to conform.

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