Import to Zendesk from BOSSDesk

A variety of ordinary help desk providers have occupied the market and companies now continuously lose data. You can export your high-value data with a more secure data transition service to render a unique experience. But first, you need to learn how to avoid the net of non-ending requirements. Our unique approach will gather every small detail of your data during the migration to Zendesk.

More details

Limited Import Options

The designing of the data transition applications and their functionality usually contradict each other. In terms of migrating help desk data from BOSSDesk to Zendesk – you can use their dedicated API or take the advantage from accessible CSV file.

Though Zendesk importing process supports all convoluted technical and hardware systems – it can become a trouble to migrate files from BOSSDesk.

Requires Professional IT Team

Without an experienced, analytical, and skilled IT team – the challenge of moving data can become tiring.

You can migrate data through API– but the role of a great team is to take care of coding challenges and focus on ending of the job in time.

Manual Import Drawbacks

The success and failure ratio of manually moving data is a dilemma. The by-hand import mainly ends up with data corruption and mismanagement.

Nevertheless, the noticeable issue with a manual import is how time-consuming it can be for users.

The Need for a Powerful Data Migration Tool

Zendesk import needs to be easier than this. Completing the migration in a definite time frames requires a more powerful data transition app. However, the complete process of migration should be robust as well. You should be capable of moving your data from one platform to another seamlessly in order to retain and attract your clientele.

Import from BOSSDesk to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or years of trustworthy experience of help desk – we have got knowledge in the modern data transition procedure.

You can export your contacts, tickets and the rest of data instantly.

And get immediate updates and informative suggestions from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend many hours stopping over every stage of data migration. Save your time just by letting us to control the complex data transition process for you. Our team can substantially cut back the time spent on transition and altogether provide comfort for your clients and management workforce during the process.

Efficient Testing Process

We insist on our clients to test the performance of our migration app beforehand. So, you may set up a number of tests before ending your transition. This step will allow you to determine the incorrect settings or note anything that is in the wrong place that our team of professionals can assess and settle in no time.

Compatibility Matters

With us, you do not have to think about installation, your programming skills, and unnecessary required files before importing your data to the new help desk. Take a sigh of relief in being aware of the fact that we will smoothly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket migration. Moreover, that is why we deploy a test system for our transition tool prior to each ticket so that it comes to its destination safely and precisely. Our prime goal has always been to improve user service satisfaction to reach persistent work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists view the details given out throughout the import process rigidly private. The base of our migration service is determined by guarding your ticketing data and guaranteeing a perfect experience.

Quick Migration Assistance

Our carefully picked out crew is always prepared to respond to your requests. Whether you have a insignificant problem or want to submit a complex matter – our knowledgeable team will provide detailed IT assistance that’ll be worthy of your precious time and guarantee the effective response of the migration app.

Precise Data Sustainability

We conform to ethical software practice and would never think of changing or modifying your data throughout the transferring procedure. You do not have to worry about unaligned or scattered import data – Zendesk migration process is actually quicker, easier, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards achieving sufficient automatic Zendesk import is to prepare by setting up required custom fields and agent profiles. You need to turn off prior automation rules and other triggers that may hinder the import process.

Step

Provide BOSSDesk Link

As soon as you are ready with the creation of import structure – provide the specific form of permits to your help desk platform to obtain the necessary data. This step is obligatory since, otherwise, we won’t be able to reach the data from your BOSSDesk.

Step

Connect to Zendesk

Similarly, give us the credentials to your Zendesk profile to settle the target your database should be moved to. As soon as our migration app gets to the data export destination spot, it is ready to migrate your customer data and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be imported and inform us about data, you want to migrate differently from the pattern. We will care for the rest of your trouble.

Step

Test the Functionality of the Tool

We recommend that you use the most out of our free trial demonstration. This will enable you to assess the limited number of transferred data from BOSSDesk and identify probable inconsistencies in advance.

Step

Initiate Complete Data Migration

You are all set once pre-finalized trial stage checks out – And now you can begin the final Zendesk migration process. We do, however, advise you to plan a viable period to start the import.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative choices – you should normally want to examine the functionality of our data migration service. With the request of free trial – we can offer you a first-hand possibility to evaluate our automated data migration tool.

Request a Demo now!

Get the Expertise and Experience to Transfer Data to Zendesk

We have an intention to show you through each step of the way to make the Zendesk importing process as easy as possible. Our professionals cater as per your demands and rush to conform.

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