Import to Zendesk from Cherwell Software

A multitude of ordinary help desk services have occupied the market and businesses now continuously lose data. You can export your precious data with a safer data migration tool to provide a unforgettable experience. But first, you have to learn how to sidestep the net of non-ending demands. Our peculiar method will gather every tiny detail of your data throughout Zendesk import.

More details

Limited Import Options

The designing of the data transition tools and their functionality usually contradict each other. In terms of moving support data from Cherwell Software to Zendesk – you can use their own API or get the hang of available CSV file.

Though Zendesk transition process supports all convoluted technical and hardware systems – it can end up being quite a trouble to migrate data from Cherwell Software.

Requires Robust IT Team

Without an experienced, rational, and qualified IT team – the challenge of moving data can really be tiring.

You can transfer data through API– but the role of an excellent team is to deal with scripting issues and center on finishing of the job on time.

Manual Import Disadvantages

The success and failure ratio of manually importing data is a dilemma. The by-hand transfer mainly ends up with data corruption and misplacing.

Although, the major drawback of a manual transition is how time-consuming it can be for users.

The Need for a Powerful Data Transition Service

Zendesk import needs to be simpler than this. The need of the hour requires a more powerful data importing app. However, the whole process of importing must be effective too. You have to be capable of moving your data from one platform to another easily to retain and attract your clientele.

Import from Cherwell Software to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of reliable experience of help desk – we have got knowledge in the current data transition procedure.

You can migrate your contacts, tickets and the rest of data at once.

And get timely updates and smart suggestions from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend hours shuffling around every stage of data migration. Save your time by letting us to manage the complicated data import process for you. We can significantly shorten the time spent on transition and altogether provide comfort for your customers and management workforce throughout the process.

Efficient Testing Process

We insist on our customers to test the effectiveness of our migration app beforehand. So, you may perform several tests before completing your migration. This stage will let you determine the invalid settings or note anything out of place that our team of professionals can evaluate and fix in no time.

Compatibility Matters

With us, you do not need to think about installation, your programming skills, and unnecessary required files before importing your data to the new platform. Relax knowing the fact that we will subtly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data migration. Additionally, that is why we deploy a test system for our transition tool prior to releasing each ticket to ensure that it arrives to its end-point safely and precisely. Our prime goal has always been to develop user experience to accomplish continuous work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists see the information given out throughout the transfer process rigidly personal. The foundation of our migration services depends upon protecting your personal data and guaranteeing a perfect experience.

Quick Import Assistance

Our carefully chosen team is always prepared to respond to your requests. Whether you have a small concern or want to submit a complicated case – our experienced team will convey in-depth IT assistance that’ll be worthy of your own time and ensure the efficient response of the migration tool.

Precise Data Sustainability

We conform to ethical software practice and would never consider tweaking or modifying your data throughout the transition procedure. You do not have to worry about unaligned or scrambled migration data – Zendesk transition process is relatively quicker, easier, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards achieving sufficient automatic Zendesk import is to prepare by setting up appropriate custom fields and agent profiles. You have to disable prior automation rules along with other triggers that may affect the import process.


Provide Cherwell Software Link

As soon as you are done with the creation of import structure – relay the specific type of permits to your help desk platform to obtain the necessary data. This step is mandatory because, otherwise, we won’t be able to the data from your Cherwell Software.


Connect to Zendesk

Similarly, grant us the permits to your Zendesk profile to settle the target your database should be moved to. As soon as our migration app gets to the data export destination spot, it is prepared to move your support data and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be migrated and notify us about data, you want to migrate differently from the pattern. We will look after the rest of your burden.


Test the Functionality of the Tool

We recommend that you get the most out of our free trial demonstration. This will enable you to overview the selective number of transferred data from Cherwell Software and determine possible gaps in advance.


Initiate Full Data Import

You are all set as soon as pre-finalized test stage checks out – And now you can begin the full Zendesk migration process. We do, however, encourage you to plan a relaxed period to initiate the transfer.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative decisions – you should normally want to evaluate the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We have an intention to lead you through each stage of the way to make the Zendesk importing process as easy as possible. Our professionals cater as per your requirements and rush to adjust.

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