Import to Zendesk from Ivanti

A variety of ordinary help desk solutions have broken into the market and businesses now continuously lose data. You can import your high-value data with a more secure data transition tool to provide a unforgettable experience. But first, you should learn how to sidestep the net of non-ending requirements. Our special approach will gather every tiny detail of your data during the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the import services and their efficiency usually contradict each other. In terms of importing help desk records from Ivanti to Zendesk – you can use their internal API or benefit from available CSV file.

Although Zendesk transition process supports all complex technical and hardware systems – it can be quite a problem to migrate data from Ivanti.

Requires Expert IT Team

Without an experienced, analytical, and skilled IT team – the challenge of moving data can really be exhausting.

You can import data through API– but the role of a great team is to sort out scripting troubles and center on completion of the job on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Drawbacks

The success and failure ratio of manually transferring customer data is a dilemma. The by-hand transfer mostly results in data corruption and mismanagement.

However, the major problem with a manual transition is how long-lasting it can be for users.

The Need for a Reliable Data Migration Tool

Zendesk import must be easier than this. Completing the migration in a definite time frames requires a more powerful data migration tool. However, the complete process of transition should be efficient also. You have to be capable of moving your customer data from one platform to another seamlessly to retain and attract your clientele.

Import from Ivanti to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of trustworthy experience of help desk – we attained knowledge in the current data migration process.

You can move your contacts, tickets and the another data at once.

And get regular notifications and smart suggestions from our team of specialists.

Time Flexibility and Lower Downtime

You do not have to spend countless hours stopping over every stage of data migration. Save your time just by allowing us to handle the complex data migration process for you. We can considerably shorten the time spent on migration and altogether provide comfort for your customers and management workforce during the process.

Efficient Testing Process

We tell our clients to test out the effectiveness of our migration app beforehand. Thus, you can conduct a number of tests before finalizing your migration. This stage will let you determine the faulty settings or note anything out of place that our team of professionals can assess and fix in no time.

Compatibility Matters

With us, you do not have to concern about installation, your programming skills, and unnecessary required files before importing your information into a new system. Take a sigh of relief in being aware of the fact that we will subtly move away your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for our migration tool before launching each ticket so that it reaches its target securely and precisely. Our primary goal has always been to enhance user experience to reach persistent work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the details given out throughout the transfer process strictly private. The basis of our migration service depends on protecting your personal data and guaranteeing a perfect experience.

Quick Transfer Assistance

Our carefully selected crew is always prepared to respond to your requests. Whether you have a minor problem or want to raise an intricate matter – our knowledgeable team will convey in-depth IT assistance that’ll be worthy of your time and ensure the effective response of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never think of changing or modifying your data throughout the migration process. You do not have to worry about unaligned and mixed up import data – Zendesk transfer process is relatively quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process


Set Up Import Structure

The first step towards getting sufficient automatic Zendesk import is to prepare by creating required custom fields and agent profiles. You need to turn off prior automation rules as well as other triggers that might affect the import process.


Provide Ivanti Link

As soon as you are finished with the creation of import structure – provide the specific type of permits to your help desk platform to get the required data. This step is obligatory as, otherwise, we won’t be able to get the data from the Ivanti.


Connect to Zendesk

Similarly, provide us with the credentials to your Zendesk profile to settle the target your database should be moved to. As soon as our migration tool is aware of the data export destination spot, it is ready to transfer your support records and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be moved and inform us about data, you want to import differently from the standards. We will care for the rest of your problem.


Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. This will enable you to review the limited amount of transferred data from Ivanti and identify probable mistakes beforehand.


Initiate Complete Data Migration

You are ready to go once pre-finalized trial stage checks out – And now you can begin the complete Zendesk import process. We do, however, advise you to plan an uncrowded period to commence the migration.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative choices – you should normally want to analyze the functionality of our data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We want to guide you through each step of the way to make the Zendesk importing process as simple as possible. Our professionals cater as per your needs and speed to conform.

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