Import to Zendesk from ConnectWise

Numerous ordinary help desk providers have occupied the market and businesses now constantly lose data. You may import your precious information with a more secure data migration service to provide a unique experience. But first, you have to learn to avoid the net of non-ending requirements. Our special approach will gather every small detail of the data during the migration to Zendesk.

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Limited Import Options

Limited Import Choices

The designing of the import applications and their functionality often contradict each other. When it comes to importing help desk records from ConnectWise to Zendesk – you can exploit their dedicated API or get the hang of accessible CSV file.

Though Zendesk importing process supports all complex technical and hardware systems – it can end up being quite a trouble to migrate data from ConnectWise.

Needs Professional IT Team

Without an knowledgeable, analytical, and skilled IT team – the task of migrating data can turn out to be exhausting.

You can move data through API– however the role of an excellent team is to deal with coding issues and focus on finishing of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually moving data is dilemmatic. The manual importation mostly results in data alteration and misplacing.

Although, the big drawback of a manual import is how long-lasting it can be for users.

The Need for a Reliable Data Migration Tool

Zendesk import must be easier than this. Completing the migration in a definite time frames demands a more robust data migration tool. However, the whole process of transition must be effective also. You have to be able to move your customer data from one platform to another smoothly to retain and attract your clientele.

Import from ConnectWise to Zendesk

What We can Change

No matter if it's ticketing software or years of trustworthy experience of help desk – we have acquired the know-how in the up-to-date data migration process.

You are able to export your contacts, tickets and the rest of data at once.

As well as get immediate updates and smart tips from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend many hours stopping over each step of Zendesk import. Save your time just by allowing us to handle the complex data import process for you. Our team can significantly cut back the time spent on migration and altogether provide comfort to your customers and management workforce during the process.

Efficient Testing Procedure

We tell our clients to test the effectiveness of our migration tool in advance. Thus, you can conduct several tests before completing your transition. This stage will allow you to recognize the invalid parameters or note anything out of place that our team of professionals can assess and fix in no time.

Conformity Matters

With our help, you do not have to think about installation, your coding skills, and unnecessary required files prior to migrating your information into a new system. Relax knowing the fact that we will smoothly integrate your data during the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket migration. Additionally, that is why we deploy a test mechanism for the migration tool before launching each ticket to ensure that it arrives to its target safely and accurately. Our primary goal has always been to develop user service satisfaction to accomplish constant work productivity.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals view the details provided during the migration process strictly personal. The basis of our migration service depends upon guarding your personal data and ensuring a perfect experience.

Fast Migration Assistance

Our thoroughly picked out crew is always ready to respond to your queries. Whether you have a minor problem or want to raise an intricate case – our experienced team will provide in-depth technical assistance that’ll be worthy of your own time and guarantee the functional response of the migration tool.

Accurate Data Sustainability

We keep up to ethical software practice and would never think of changing or altering your data during the migration process. You do not have to worry about unaligned and mixed up migration data – Zendesk transition process is actually quicker, easier, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process


Set Up Transfer Structure

The initial step towards achieving successful automated Zendesk import is to get ready by creating appropriate custom fields and agent accounts. You need to disable prior automation rules as well as other triggers that may hinder the import process.


Provide ConnectWise Connection

When you are ready with the creation of import structure – provide the specific type of permissions to your help desk system to get the required data. This stage is mandatory because, otherwise, we won’t be able to transfer the data from your ConnectWise.


Link Zendesk

Likewise, give us the credentials to your Zendesk account to set the target your database should be transferred to. As soon as our migration tool is aware of the data export destination point, it is ready to move your customer data and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be imported and inform us regarding data, you want to import unlike from the standards. We will look after the rest of your problem.


Test the Functionality of the Tool

We strongly imply that you use the most out of our free trial demonstration. It will let you review the limited amount of migrated data from ConnectWise and determine possible mistakes in advance.


Start Complete Data Migration

You are ready to go once pre-finalized trial step checks out – And now you can set off with the complete Zendesk import process. We do, however, encourage you to consider a viable period to initiate the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative choices – you would obviously want to analyze the functionality of our data migration service.

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Get the Expertise and Experience to Move Data to Zendesk

We want to show you through each step of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your needs and speed to adjust.

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