Import to Zendesk® from CSV
A multitude of ordinary help desk providers have broken into the market and businesses now constantly lose data. You may move your high-value data with a more secure data transition tool to offer a unforgettable experience. But first, you should learn to sidestep the net of limitless demands. Our peculiar method will gather every tiny detail of your data during the migration to Zendesk®.
Limited Import Options
The designing of the data transition applications and their efficiency often contradict each other. When it comes to moving help desk data from CSV to Zendesk® – you can use their internal API or take the advantage from available CSV file.
Although Zendesk® transition process supports all complicated technical and hardware systems – it can be a trouble to transfer files from CSV.
Requires Professional IT Team
Without an experienced, rational, and skilled IT team – the task of migrating data can turn out to be hard.
You can transfer data through API– but the role of a great team is to take care of scripting problems and center on completion of the task in time.
Manual Import Disadvantages
The success and failure ratio of manually moving customer data is dilemmatic. The manual importation mostly ends up with data corruption and mismanagement.
Nevertheless, the significant trouble with a manual transition is how lengthy it can be for users.
The Need for a Powerful Data Transition Tool
Zendesk® import needs to be simpler than this. Completing the migration in a definite time frames demands a more robust data importing software. However, the complete process of migration should be robust also. You must be able to move your support records from one platform to another smoothly in order to retain and attract your clients.
Import from CSV to Zendesk®How Our Team Can Make a Difference
Be it ticketing software or loads of trustworthy experience of help desk – we have acquired knowledge in the up-to-date data migration procedure.
You can export your contacts, tickets and the another data at once.
And get immediate notifications and smart suggestions from our team of professionals.
Time Flexibility and Lower Downtime
You do not have to spend hours stopping over each stage of Zendesk® import. Save your time just by letting us to control the complex data transition process for you. We can drastically shorten the time spent on import and altogether provide comfort to your clients and management workforce throughout the process.
Efficient Testing Process
We insist on our customers to test out the effectiveness of our migration tool in advance. Thus, you may set up a number of tests before ending your migration. This point will let you determine the faulty parameters or note anything that is in the wrong place that our team of professionals can evaluate and settle in no time.
Compatibility Matters
With us, you do not need to concern about installation, your coding skills, and unnecessary required files prior to migrating your information to the new help desk. Take a sigh of relief in being aware of the fact that we will subtly move away your data during the import process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data transfer. Additionally, that is why we deploy a test mechanism for the migration tool prior to each ticket so that it comes to its target securely and accurately. Our perfect goal has always been to enhance user experience to reach continuous work efficiency.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our specialists see the details provided during the migration process strictly private. The base of our migration service is determined by protecting your personal info and ensuring a perfect experience.
Quick Migration Assistance
Our carefully picked out crew is always ready to respond to your requests. Whether you have a small problem or want to submit a complex matter – our knowledgeable team will convey thorough technical assistance that’ll be worthy of your time and ensure the functional reply of the migration app.
Precise Data Sustainability
We conform to ethical software practice and would never consider changing or altering your data during the transition process. You do not have to worry about unaligned or scattered import data – Zendesk® transfer process is relatively quicker, simpler, and more accessible than other migration software.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk® Import Procedure
Set Up Import Structure
The first action towards getting successful automated Zendesk® import is to get ready by creating required custom fields and agent profiles. You need to turn off prior automation rules as well as other triggers that might affect the import process.
Provide CSV Link
As soon as you are ready with the creation of import structure – provide the specific type of permits to your help desk system to get the necessary data. This step is obligatory since, otherwise, we won’t be able to get the data from the CSV.
Connect to Zendesk®
Similarly, give us the credentials to your Zendesk® account to settle the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is ready to migrate your support records and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be imported and inform us regarding data, you want to transfer unlike from the standards. We will care for the rest of your trouble.
Test the Functionality of the Tool
We recommend that you use the most out of our free trial. It will enable you to overview the limited number of transferred data from CSV and identify probable mistakes beforehand.
Initiate Full Data Migration
You are all set as soon as pre-finalized trial step checks out – And now you can begin the full Zendesk® import process. We do, however, advise you to plan an uncrowded period to start the migration.
Hear from our satisfied clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative choices – you would normally want to evaluate the functionality of our data migration service.
Get the Expertise and Experience to Import Data to Zendesk®
We have an intention to lead you through each step of the way to make the Zendesk® importing process as smooth as possible. Our professionals cater as per your requirements and speed to conform.