Import to Zendesk® from Deskpro
A multitude of ordinary help desk solutions have filled up the market and people now continuously lose data. You may import your valuable data with a more secure data migration tool to provide a unique experience. However, you need to learn to sidestep the web of endless requirements. Our special method will gather every small detail of the data during the migration to Zendesk®.
Limited Import Options
The designing of the migration services and their features often contradict each other. In terms of moving support records from Deskpro to Zendesk® – you can use their internal API or benefit from available CSV file.
Although Zendesk® importing process supports all complex tech and hardware systems – it can be a problem to move files from Deskpro.
Requires Expert IT Team
Without an experienced, rational, and skilled IT team – the task of transferring data can appear to be exhausting.
You can import data through API– but the role of a good team is to sort out scripting problems and focus upon ending of the task in time.
Manual Import Disadvantages
The success and failure ratio of manually transferring records is dilemmatic. The by-hand transition mostly results in data corruption and misorganization.
However, the significant trouble with a manual import is how long-lasting it can be for users.
The Need for a Robust Data Transition Tool
Zendesk® import should be simpler than this. Completing the migration in a definite time frames demands a more powerful data importing tool. However, the entire process of importing has to be be efficient also. You have to be able to move your customer data from one platform to another one effortlessly in order to retain and attain your customers.
Import from Deskpro to Zendesk®How Our Team Can Make a Difference
Whether it is ticketing software or loads of trustworthy experience of help desk – we have obtained the know-how in the contemporary data migration process.
You can move your contacts, tickets and the remaining data in the blink of an eye.
And get regular follow-ups and insightful tips from our team of professionals.
Time Flexibility and Lower Downtime
You do not have to spend hours stopping over each step of Zendesk® import. Save your time by allowing us to manage the complex data migration process for you. We can drastically cut back the time spent on migration and altogether provide convenience to your clients and organizational workforce during the process.
Efficient Testing Process
We encourage our customers to try out the efficiency of our migration app in advance. Thus, you can perform a series of tests before finalizing your migration. This stage will allow you to identify the incorrect parameters or note anything that is in the wrong place that our team of experts can assess and settle in no time.
Compatibility Matters
With us, you do not need to worry about installation, your coding skills, and unnecessary required files before migrating your information into a new platform. Calm down knowing the fact that we will subtly move away your data during the migration process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data transition. In addition, that is why we deploy a test system for the migration tool before releasing each ticket in order that it reaches its target securely and accurately. Our primary aim has always been to enhance user experience to come to constant work efficiency.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our experts see the details provided throughout the transition process strictly confidential. The foundation of our migration service depends on protecting your personal data and ensuring an ideal experience.
Quick Transfer Assistance
Our carefully selected crew is always ready to respond to your queries. Whether you have a small concern or want to raise a complicated request – our experienced team will convey in-depth technical support that’ll worth your time and ensure the practical reaction of the migration app.
Precise Data Sustainability
We adhere to ethical software practice and would never consider changing or altering your data throughout the transition process. You do not have to worry about unaligned and scrambled help desk data – Zendesk® import process is relatively quicker, simpler, and more accessible than other migration apps.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk® Import Procedure
Set Up Import Structure
The first action towards attaining successful automatic Zendesk® import is to get ready by creating relevant custom fields and agent profiles. You need to disable prior automation rules as well as other triggers that might hinder the migration procedure.
Provide Deskpro Link
As soon as you are finished with the creation of import structure – provide the specific set of permissions to your help desk system to get the required data. This step is unavoidable as, otherwise, we won’t be able to get the data from the Deskpro.
Connect to Zendesk®
Similarly, provide us with the credentials to your Zendesk® account to set the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is ready to transfer your support records and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to move unlike from the standards. We will take care of the rest of your burden.
Test the Functionality of the Tool
We highly recommend that you get the hang of the most out of our free demo migration. It will let you overview the selective amount of transferred data from Deskpro and recognize possible mistakes beforehand.
Initiate Full Data Migration
You are good to go as soon as pre-finalized trial step checks out – And now you can set off with the full Zendesk® import process. We do, however, urge you to plan an uncrowded period to commence the migration.
Hear from our satisfied buyers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative choices – you would obviously want to evaluate the functionality of our data migration tool.
Get the Expertise and Experience to Import Data to Zendesk®
We intend to lead you through each step of the way to make the Zendesk® importing process as clean as possible. Our experts cater as per your requirements and speed to adapt.