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Import to Zendesk from Dixa

Numerous ordinary help desk solutions have broken into the market and businesses now continuously lose data. You can import your valuable data with a more secure data transition service to provide a exceptional experience. However, you need to learn how to evade the net of endless requirements. Our special approach will gather every tiny detail of the data throughout Zendesk import.

More details

Limited Import Choices

The designing of the migration services and their efficiency often contradict each other. In terms of moving support records from Dixa to Zendesk – you can use their internal API or get the hang of accessible CSV file.

Though Zendesk migration process supports all complicated technical and hardware systems – it can be quite a problem to move records from Dixa.

Needs Expert IT Team

Without an knowledgeable, analytical, and skilled IT team – the task of moving data can become exhausting.

You can move data through API– but the role of a good team is to deal with coding challenges and concentrate upon ending of the job on time.

Manual Transfer Drawbacks

The success and failure proportion of manually transferring customer data is dilemmatic. The by-hand import mostly results in data corruption and misorganization.

Although, the noticeable issue with a manual migration is how lengthy it can be for users.

The Need for a Robust Data Migration Tool

Zendesk import should be easier than this. Completing the migration in a definite time frames demands a more powerful data importing tool. However, the entire process of migration has to be be effective also. You have to be capable of moving your support records from one platform to another easily to retain and attract your customers.

Import from Dixa to Zendesk

What We can Change

Whether it is ticketing software or years of trustworthy experience of help desk – we have obtained the know-how in the modern data migration process.

You are able to move your contacts, tickets and the another data at once.

As well as get regular notifications and smart tips from our team of professionals.

Time Flexibility and Lower Downtime

There is no need to spend many hours stopping over each step of data migration. Save your time by allowing us to control the complex data import process for you. Our team can substantially reduce the time spent on import and altogether provide comfort for your customers and management workforce throughout the process.

Efficient Testing Procedure

We encourage our clients to test out the effectiveness of our migration app beforehand. Thus, you can set up a series of tests before completing your transition. This stage will enable you to identify the incorrect settings or note anything out of place that our team of professionals can evaluate and correct in no time.

Conformity Matters

With our help, you do not have to concern about installation, your coding skills, and unnecessary required files before importing your information into a new help desk. Calm down being aware of the fact that we will smoothly integrate your data throughout the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for our migration tool before each ticket in order that it arrives to its target safely and precisely. Our perfect goal has always been to enhance user satisfaction rate to accomplish continuous work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts view the details provided throughout the import process strictly confidential. The base of our migration service depends upon guarding your personal data and guaranteeing an ideal experience.

Fast Transfer Assistance

Our thoroughly selected crew is always ready to respond to your queries. Whether you have a small concern or want to raise a complex request – our knowledgeable team will provide in-depth IT support that’ll be worthy of your time and make sure of the functional reaction of the migration service.

Accurate Data Sustainability

We adhere to ethical software practice and would never think of changing or altering your data throughout the transition process. You do not have to worry about unaligned and scattered help desk data – Zendesk transfer process is actually quicker, easier, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process

Step

Set Up Transfer Structure

The initial step towards getting successful automatic Zendesk import is to prepare by creating relevant custom fields and agent profiles. You need to turn off prior automation rules as well as other triggers that may interfere the migration process.

Step

Provide Dixa Connection

When you are finished with the creation of import structure – provide the specific type of permissions to your help desk platform to get the required data. This step is unavoidable because, otherwise, we won’t be able to transfer the data from your Dixa.

Step

Link Zendesk

Likewise, provide us with the credentials to your Zendesk account to set the target your database should be moved to. As soon as our migration tool is aware of the data export destination spot, it is ready to move your customer data and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to migrate differently from the standards. We will take care of the rest of your trouble.

Step

Test the Functionality of the Tool

We highly recommend that you get the hang of the most out of our free trial. It will let you overview the selective amount of transferred data from Dixa and recognize probable mistakes in advance.

Step

Start Complete Data Migration

You are good to go once pre-finalized trial step checks out – And now you can set off with the full Zendesk import process. We do, however, urge you to plan an uncrowded period to initiate the migration.

Hear from our happy buyers

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative choices – you would obviously want to evaluate the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We intend to show you through each step of the way to make the Zendesk importing process as clean as possible. Our experts cater as per your requirements and speed to adapt.

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