Import to Zendesk from Dynamics 365

Numerous ordinary help desk services have occupied the market and businesses now constantly lose data. You may import your valuable data with a more secure data migration service to offer a unforgettable experience. However, you should learn to evade the net of limitless requirements. Our unique method will gather every tiny detail of the data throughout the migration to Zendesk.

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Limited Import Options

Limited Import Choices

The designing of the migration tools and their functionality usually contradict each other. When it comes to importing support records from Dynamics 365 to Zendesk – you can use their internal API or benefit from accessible CSV file.

Although Zendesk transition process supports all complex tech and hardware systems – it can be quite a problem to transfer files from Dynamics 365.

Needs Robust IT Team

Without an knowledgeable, analytical, and qualified IT team – the challenge of migrating data can turn out to be exhausting.

You can move data through API– but the role of a good team is to sort out coding troubles and center upon completion of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually importing data is a dilemma. The manual importation mostly results in data corruption and misorganization.

However, the big problem with a manual transition is how long-lasting it can be for users.

The Need for a Robust Data Migration Service

Zendesk import should be easier than this. The need of the hour requires a more robust data migration tool. However, the entire process of importing has to be be efficient too. You must be able to move your customer data from one platform to another one smoothly to retain and attract your clients.

Import from Dynamics 365 to Zendesk

What We can Change

Whether it is ticketing software or years of reliable experience of help desk – we attained knowledge in the up-to-date data migration process.

You are able to migrate your contacts, tickets and the rest of data at once.

As well as get timely updates and smart suggestions from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend countless hours shuffling around every stage of Zendesk import. Save your time by allowing us to manage the complex data migration process for you. Our team can considerably shorten the time spent on migration and altogether provide convenience to your customers and management workforce during the process.

Efficient Testing Procedure

We encourage our clients to test the effectiveness of our migration tool in advance. Thus, you can perform a series of tests before finalizing your transition. This point will let you detect the faulty parameters or note anything out of place that our team of professionals can assess and settle in no time.

Conformity Matters

With our help, you do not have to think about installation, your programming skills, and unnecessary required files prior to migrating your information into a new platform. Calm down knowing the fact that we will smoothly move away your data during the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket migration. Additionally, that is why we deploy a test mechanism for the migration tool before releasing each ticket in order that it reaches its end-point securely and accurately. Our primary aim has always been to enhance user satisfaction rate to accomplish constant work efficiency.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts deem the information given out during the migration process strictly confidential. The foundation of our migration service depends on guarding your personal info and ensuring an ideal experience.

Fast Import Assistance

Our thoroughly chosen team is always prepared to respond to your requests. Whether you have a minor concern or want to raise a complicated request – our experienced team will provide thorough technical support that’ll worth your time and make sure of the functional reply of the migration app.

Accurate Data Sustainability

We adhere to ethical software practice and would never think of tweaking or modifying your data during the migration process. You do not have to worry about unaligned and scrambled help desk data – Zendesk import process is actually quicker, simpler, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process


Set Up Transfer Structure

The initial step towards achieving sufficient automated Zendesk import is to get ready by creating relevant custom fields and agent profiles. You need to disable prior automation rules along with other triggers that might affect the migration procedure.


Provide Dynamics 365 Connection

When you are done with the creation of import structure – relay the specific type of permits to your help desk system to get the required data. This step is unavoidable as, otherwise, we won’t be able to retrieve the data from the Dynamics 365.


Link Zendesk

Likewise, grant us the permits to your Zendesk profile to settle the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is ready to transfer your customer records and all the rest.


Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and notify us about data, you want to migrate unlike from the standards. We will take care of the rest of your burden.


Test the Functionality of the Tool

We highly recommend that you get the most out of our free trial demonstration. This will enable you to review the selective amount of transferred data from Dynamics 365 and recognize possible gaps beforehand.


Start Complete Data Import

You are good to go once pre-finalized test stage checks out – And now you can begin the complete Zendesk import process. We do, however, urge you to plan an uncrowded period to commence the transfer.

Hear from our happy customers

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative decisions – you should normally want to analyze the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We intend to guide you through each stage of the way to make the Zendesk importing process as simple as possible. Our professionals cater as per your needs and speed to adapt.

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