Import to Zendesk from eDesk

A variety of ordinary help desk solutions have broken into the market and people now constantly lose data. You may import your precious information with a safer data transition service to render a unforgettable experience. However, you need to learn how to evade the net of endless demands. Our peculiar method will gather every small detail of the data throughout Zendesk import.

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Limited Import Options

Limited Import Options

The designing of the import services and their efficiency usually contradict each other. When it comes to migrating help desk data from eDesk to Zendesk – you can exploit their own API or take the advantage from accessible CSV file.

Although Zendesk transition process supports all convoluted technical and hardware systems – it can be quite a burden to move data from eDesk.

Requires Expert IT Team

Without an experienced, analytical, and qualified IT team – the challenge of importing data can appear to be exhausting.

You can transfer data through API– however the role of a good team is to take care of coding troubles and center upon ending of the job on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Drawbacks

The success and failure ratio of manually transferring customer data is a dilemma. The manual transition mostly ends up with data alteration and misorganization.

Nevertheless, the noticeable problem with a manual transition is how time-consuming it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour requires a more robust data transition tool. However, the whole process of migration has to be be robust too. You should be capable of moving your data from one platform to another seamlessly to retain and attract your customers.

Import from eDesk to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we attained knowledge in the contemporary data migration procedure.

You can move your contacts, tickets and the another data in the blink of an eye.

And get regular notifications and insightful suggestions from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend many hours shuffling around every stage of Zendesk import. Save your time just by letting us to control the complicated data transition process for you. Our team can considerably shorten the time spent on transition and altogether provide comfort for your customers and management workforce throughout the process.

Efficient Testing Process

We tell our clients to test out the efficiency of our migration tool in advance. Thus, you may set up a series of tests before ending your transition. This step will let you detect the incorrect settings or note anything out of place that our team of professionals can evaluate and fix in no time.

Compatibility Matters

With us, you do not have to concern about installation, your programming skills, and unnecessary required files prior to migrating your information to the new help desk. Calm down being aware of the fact that we will smoothly move away your data throughout the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transfer. In addition, that is why we deploy a test mechanism for the migration tool prior to each ticket in order that it comes to its end-point securely and precisely. Our prime goal has always been to enhance user satisfaction rate to accomplish continual work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals view the information given out during the transition process strictly personal. The base of our migration services is determined by guarding your ticketing data and guaranteeing an ideal experience.

Quick Transfer Assistance

Our carefully selected team is always prepared to respond to your requests. Whether you have a insignificant problem or want to submit a complex request – our knowledgeable team will provide detailed IT support that’ll be worthy of your time and make sure of the practical reaction of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or modifying your data during the transferring process. You do not have to worry about unaligned or scattered help desk data – Zendesk transfer process is actually quicker, simpler, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process


Set Up Import Structure

The first step towards getting sufficient automated Zendesk import is to get ready by creating appropriate custom fields and agent accounts. You have to turn off prior automation rules along with other triggers that might affect the migration process.


Provide eDesk Link

As soon as you are finished with the creation of import structure – relay the specific set of permits to your help desk system to get the necessary data. This stage is unavoidable since, otherwise, we won’t be able to retrieve the data from the eDesk.


Connect to Zendesk

Similarly, provide us with the permits to your Zendesk profile to settle the target your database should be transferred to. As soon as our migration tool gets to the data export destination point, it is prepared to migrate your customer records and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be moved and notify us about data, you want to move unlike from the standards. We will look after the rest of your trouble.


Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. This will enable you to assess the limited number of migrated data from eDesk and recognize probable gaps beforehand.


Initiate Complete Data Import

You are ready to go once pre-finalized test stage checks out – And now you can begin the final Zendesk import process. We do, however, encourage you to consider a relaxed period to start the transfer.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you should normally want to examine the functionality of our data migration service.

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Get the Expertise and Experience to Import Data to Zendesk

We want to show you through each stage of the way to make the Zendesk importing process as simple as possible. Our professionals cater as per your demands and speed to adjust.

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