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Import to Zendesk from FreeScout

Hundreds of ordinary help desk providers have filled up the market and people now continuously lose data. You may migrate your precious data with a more secure data transition tool to render a unforgettable experience. But first, you need to learn how to avoid the web of limitless demands. Our peculiar approach will gather every small detail of the data during the migration to Zendesk.

More details

Limited Import Choices

The designing of the data transition applications and their features often contradict each other. In terms of migrating support data from FreeScout to Zendesk – you can use their dedicated API or benefit from available CSV file.

Although Zendesk transition process supports all complex tech and hardware systems – it can become quite a problem to transfer records from FreeScout.

Needs Professional IT Team

Without an knowledgeable, rational, and qualified IT team – the task of transferring data can appear to be wearing.

You can migrate data through API– but the role of a good team is to sort out scripting troubles and center on ending of the job on time.

Manual Transfer Disadvantages

The success and failure proportion of manually moving records is dilemmatic. The by-hand transition mainly ends up with data corruption and misorganization.

However, the major problem with a manual transition is how long-lasting it can be for users.

The Need for a Powerful Data Transition Service

Zendesk import needs to be simpler than this. The need of the hour demands a more powerful data transition solution. However, the whole process of migration has to be be efficient also. You should be capable of moving your customer data from one platform to another one easily to retain and attain your clients.

Import from FreeScout to Zendesk

What We can Change

Be it ticketing software or loads of reliable experience of help desk – we have obtained the know-how in the contemporary data transition procedure.

You are able to export your contacts, tickets and the remaining data in the blink of an eye.

As well as get immediate follow-ups and insightful tips from our team of experts.

Time Flexibility and Lower Downtime

There is no need to spend hours shuffling around each step of Zendesk import. Save your time by letting us to control the complex data migration process for you. We can considerably shorten the time spent on migration and altogether provide convenience for your customers and organizational workforce during the process.

Efficient Testing Procedure

We insist on our customers to try out the efficiency of our migration app in advance. So, you may set up a series of tests before finalizing your migration. This step will let you determine the incorrect settings or note anything out of place that our team of experts can assess and correct in no time.

Conformity Matters

With our help, you do not need to worry about installation, your coding skills, and unnecessary required files before migrating your data to the new help desk. Calm down being aware of the fact that we will subtly move away your data throughout the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data transition. In addition, that is why we deploy a test system for the transition tool prior to each ticket in order that it reaches its target securely and precisely. Our primary aim has always been to improve user service satisfaction to come to persistent work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our specialists see the information provided throughout the transition process rigidly personal. The base of our migration service depends on protecting your ticketing data and guaranteeing a perfect experience.

Fast Migration Assistance

Our thoroughly picked out team is always ready to respond to your queries. Whether you have a insignificant concern or want to submit a complex request – our knowledgeable team will convey detailed IT assistance that’ll worth your precious time and guarantee the efficient reply of the migration service.

Accurate Data Sustainability

We conform to ethical software practice and would never consider tweaking or altering your data throughout the transferring procedure. You do not have to worry about unaligned or scattered help desk data – Zendesk transfer process is relatively quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure

Step

Set Up Transfer Structure

The initial action towards attaining successful automatic Zendesk import is to get ready by setting up appropriate custom fields and agent profiles. You need to turn off prior automation rules as well as other triggers that might affect the import procedure.

Step

Provide FreeScout Connection

When you are ready with the creation of import structure – relay the specific set of permissions to your help desk system to obtain the necessary data. This step is unavoidable as, otherwise, we won’t be able to get the data from the FreeScout.

Step

Link Zendesk

Likewise, give us the permits to your Zendesk account to set the target your database should be transferred to. As soon as our migration app gets to the data export destination spot, it is ready to transfer your support records and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be imported and notify us regarding data, you want to import unlike from the pattern. We will look after the rest of your trouble.

Step

Test the Functionality of the Tool

We recommend that you use the most out of our free demo migration. It will let you assess the selective number of transferred data from FreeScout and recognize probable mistakes beforehand.

Step

Start Full Data Import

You are all set as soon as pre-finalized test step checks out – And now you can set off with the final Zendesk migration process. We do, however, encourage you to plan a viable period to commence the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative decisions – you would obviously want to examine the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We have an intention to lead you through each stage of the way to make the Zendesk importing process as clean as possible. Our experts cater as per your demands and rush to adjust.

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