Import to Zendesk from Freshchat

Hundreds of ordinary help desk services have filled up the market and people now continuously lose data. You can migrate your valuable data with a safer data migration service to offer a unforgettable experience. But first, you should learn to sidestep the web of non-ending demands. Our special technique will gather every tiny detail of your data throughout Zendesk import.

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Limited Import Options

Limited Import Choices

The designing of the migration tools and their features often contradict each other. In terms of migrating customer records from Freshchat to Zendesk – you can use their specific API or benefit from accessible CSV file.

Although Zendesk transition process supports all convoluted tech and hardware systems – it can be a trouble to migrate data from Freshchat.

Needs Robust IT Team

Without an knowledgeable, analytical, and skilled IT team – the task of transferring data can really be wearing.

You can move data through API– but the role of an excellent team is to sort out coding troubles and center on completion of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually importing records is dilemmatic. The by-hand transfer mainly results in data corruption and misplacing.

However, the big problem with a manual transition is how time-consuming it can be for users.

The Need for a Robust Data Migration Tool

Zendesk import should be easier than this. Completing the migration in a definite time frames demands a more powerful data transition solution. However, the entire process of migration must be efficient also. You must be able to move your data from one platform to another one smoothly in order to retain and attain your clientele.

Import from Freshchat to Zendesk

What We can Change

Whether it is ticketing software or years of trustworthy experience of help desk – we have acquired the know-how in the current data transition process.

You are able to migrate your contacts, tickets and the remaining data in the blink of an eye.

As well as get timely follow-ups and insightful tips from our team of experts.

Time Flexibility and Lower Downtime

There is no need to spend many hours stopping over each step of data migration. Save your time simply by allowing us to control the complicated data migration process for you. Our team can considerably shorten the time spent on transition and altogether provide convenience to your clients and organizational workforce during the process.

Efficient Testing Procedure

We encourage our clients to try out the efficiency of our migration app beforehand. So, you can set up several tests before finalizing your transition. This point will let you determine the faulty parameters or note anything that is in the wrong place that our team of experts can assess and fix in no time.

Conformity Matters

With our help, you do not have to worry about installation, your coding skills, and unnecessary required files before importing your data into a new help desk. Relax knowing the fact that we will smoothly move away your data during the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket transition. In addition, that is why we deploy a test system for our transition tool before each ticket to ensure that it reaches its target securely and accurately. Our prime aim has always been to enhance user experience to come to constant work productivity.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts view the details provided throughout the transfer process rigidly confidential. The base of our migration services depends on guarding your personal info and ensuring a perfect experience.

Fast Import Assistance

Our thoroughly chosen crew is always ready to respond to your queries. Whether you have a insignificant issue or want to raise a complex case – our experienced team will provide thorough technical assistance that’ll worth your time and ensure the efficient response of the migration tool.

Accurate Data Sustainability

We adhere to ethical software practice and would never think of changing or altering your data throughout the transferring procedure. You do not have to worry about unaligned and scattered migration data – Zendesk import process is actually quicker, simpler, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process


Set Up Transfer Structure

The initial step towards attaining successful automatic Zendesk import is to prepare by setting up relevant custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might affect the import procedure.


Provide Freshchat Connection

When you are done with the creation of import structure – provide the specific set of permissions to your help desk platform to obtain the required data. This step is mandatory as, otherwise, we won’t be able to transfer the data from the Freshchat.


Link Zendesk

Likewise, grant us the credentials to your Zendesk account to set the target your database should be moved to. As soon as our migration app is aware of the data export destination spot, it is prepared to transfer your customer records and all the rest.


Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and inform us regarding data, you want to migrate differently from the pattern. We will take care of the rest of your trouble.


Test the Functionality of the Tool

We highly recommend that you get the most out of our free demo migration. It will let you assess the certain amount of transferred data from Freshchat and determine possible mistakes beforehand.


Start Complete Data Migration

You are good to go once pre-finalized trial step checks out – And now you can set off with the final Zendesk migration process. We do, however, urge you to plan an off-peak period to commence the migration.

Hear from our happy customers

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative choices – you would obviously want to examine the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We intend to show you through each step of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your demands and rush to adapt.

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