Import to Zendesk from Freshdesk

A variety of ordinary help desk providers have occupied the market and people now continuously lose data. You may import your valuable data with a more secure data transition service to provide a unique experience. But first, you should learn how to evade the web of endless requirements. Our special approach will gather every tiny detail of the data throughout the migration to Zendesk.

More details

Limited Import Options

The designing of the data transition applications and their functionality usually contradict each other. In terms of migrating support data from Freshdesk to Zendesk – you can use their dedicated API or get the hang of accessible CSV file.

Although Zendesk importing process supports all complex technical and hardware systems – it can be quite a burden to move files from Freshdesk.

Requires Professional IT Team

Without an experienced, rational, and skilled IT team – the challenge of transferring data can appear to be exhausting.

You can transfer data through API– but the role of a good team is to deal with coding problems and focus on completion of the job on time.

Manual Import Disadvantages

The success and failure ratio of manually moving data is a dilemma. The by-hand transition mostly ends up with data corruption and misorganization.

Although, the noticeable trouble with a manual import is how long-lasting it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames requires a more powerful data transition tool. However, the entire process of migration has to be be effective too. You have to be capable of moving your customer data from one platform to another easily to retain and attain your customers.

Import from Freshdesk to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we attained expertise in the contemporary data migration procedure.

You can export your contacts, tickets and the rest of data in the blink of an eye.

And get immediate updates and insightful recommendations from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend hours stopping over every process of Zendesk import. Save your time by letting us to control the complex data import process for you. Our team can drastically cut back the time spent on migration and altogether provide comfort for your customers and organizational workforce throughout the process.

Efficient Testing Process

We insist on our customers to test the efficiency of our migration app in advance. Thus, you may set up a series of tests before completing your transition. This stage will allow you to recognize the faulty settings or note anything out of place that our team of experts can evaluate and settle in no time.

Compatibility Matters

With us, you do not need to think about installation, your programming skills, and unnecessary required files before migrating your information to the new help desk. Calm down being aware of the fact that we will smoothly move away your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data migration. In addition, that is why we deploy a test system for the migration tool prior to each ticket in order that it arrives to its end-point securely and precisely. Our primary goal has always been to enhance user satisfaction rate to come to continuous work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists see the details given out throughout the transition process strictly confidential. The base of our migration service depends upon guarding your personal data and guaranteeing a perfect experience.

Quick Migration Assistance

Our carefully picked out crew is always prepared to answer your questions. Whether you have a insignificant concern or want to submit a complex request – our knowledgeable team will provide in-depth IT assistance that’ll be worthy of your time and make sure of the practical reaction of the migration app.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or modifying your data throughout the transferring process. You do not have to worry about unaligned or scattered help desk data – Zendesk transfer process is actually quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards achieving sufficient automatic Zendesk import is to get ready by creating relevant custom fields and agent profiles. You need to turn off prior automation rules along with other triggers that might hinder the import process.

Step

Provide Freshdesk Link

As soon as you are ready with the creation of import structure – provide the specific set of credential information to your help desk system to get the necessary data. This step is unavoidable because, otherwise, we won’t be able to retrieve the data from the Freshdesk.

Step

Connect to Zendesk

Similarly, give us the credentials to your Zendesk profile to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is ready to move your customer records and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be imported and inform us about data, you want to migrate unlike from the standards. We will take care of the rest of your trouble.

Step

Test the Functionality of the Tool

We recommend that you use the most out of our free trial demonstration. This will allow you to assess the selective number of transferred data from Freshdesk and recognize probable gaps beforehand.

Step

Initiate Full Data Migration

You are all set as soon as pre-finalized trial stage checks out – And now you can start the final Zendesk import process. We do, however, urge you to plan a viable period to initiate the transfer.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you should naturally want to examine the functionality of our data migration tool. With the request of free demonstration – we can offer you a first-hand opportunity to test our automated data migration service.

Request a Demo now!

Get the Expertise and Experience to Transfer Data to Zendesk

We have an intention to lead you through each step of the way to make the Zendesk importing process as simple as possible. Our specialists cater as per your demands and speed to adapt.

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