Import to Zendesk from Freshservice

A variety of ordinary help desk services have filled up the market and people now constantly lose data. You can migrate your valuable data with a safer data transition tool to render a exceptional experience. But first, you need to learn how to sidestep the net of non-ending requirements. Our unique approach will gather every tiny detail of the data during the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the data transition tools and their features often contradict each other. When it comes to migrating customer records from Freshservice to Zendesk – you can use their own API or get the hang of available CSV file.

Though Zendesk migration process supports all complicated technical and hardware systems – it can become a burden to migrate files from Freshservice.

Requires Robust IT Team

Without an experienced, rational, and skilled IT team – the task of migrating data can become wearing.

You can move data through API– but the role of a good team is to deal with scripting challenges and concentrate on ending of the job in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Disadvantages

The success and failure ratio of manually importing records is dilemmatic. The manual import mainly results in data corruption and misorganization.

Although, the major issue with a manual migration is how lengthy it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more robust data transition solution. However, the entire process of migration has to be be effective as well. You should be capable of moving your support records from one platform to another easily in order to retain and attract your clientele.

Import from Freshservice to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we have acquired knowledge in the modern data transition process.

You can migrate your contacts, tickets and the remaining data in the blink of an eye.

And get timely follow-ups and insightful suggestions from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours stopping over each stage of data migration. Save your time simply by allowing us to control the complicated data import process for you. We can substantially reduce the time spent on import and altogether provide comfort for your clients and management workforce throughout the process.

Efficient Testing Process

We insist on our customers to try out the efficiency of our migration tool beforehand. So, you can set up a series of tests before completing your migration. This step will enable you to determine the incorrect settings or note anything that is in the wrong place that our team of professionals can evaluate and settle in no time.

Compatibility Matters

With us, you do not need to worry about installation, your coding skills, and unnecessary required files prior to importing your data into a new help desk. Calm down being aware of the fact that we will subtly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transition. In addition, that is why we deploy a test mechanism for our transition tool before each ticket in order that it arrives to its destination safely and precisely. Our perfect goal has always been to improve user experience to reach continuous work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists consider the details provided during the import process rigidly confidential. The base of our migration services depends upon protecting your ticketing data and guaranteeing a perfect experience.

Quick Import Assistance

Our carefully chosen crew is always ready to respond to your requests. Whether you have a insignificant issue or want to raise a complex request – our knowledgeable team will convey detailed IT assistance that’ll be worthy of your precious time and ensure the functional response of the migration app.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or altering your data during the transferring procedure. You do not have to worry about unaligned and scattered help desk data – Zendesk transfer process is relatively quicker, easier, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards attaining successful automated Zendesk import is to prepare by setting up relevant custom fields and agent profiles. You have to turn off prior automation rules and other triggers that may interfere the import process.


Provide Freshservice Link

As soon as you are done with the creation of import structure – provide the specific set of permits to your help desk platform to obtain the required data. This step is unavoidable because, otherwise, we won’t be able to fetch the data from your Freshservice.


Connect to Zendesk

Similarly, grant us the credentials to your Zendesk account to settle the target your database should be moved to. As soon as our migration app is aware of the data export destination spot, it is prepared to move your support data and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be migrated and inform us regarding data, you want to import differently from the pattern. We will take care of the rest of your trouble.


Test the Functionality of the Tool

We recommend that you get the most out of our free demo migration. It will enable you to assess the certain amount of transferred data from Freshservice and recognize probable inconsistencies in advance.


Initiate Full Data Migration

You are all set as soon as pre-finalized trial step checks out – And now you can begin the final Zendesk migration process. We do, however, urge you to plan a relaxed period to initiate the import.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you would normally want to examine the functionality of our data migration app.

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Get the Expertise and Experience to Import Data to Zendesk

We have an intention to direct you through each step of the way to make the Zendesk importing process as smooth as possible. Our professionals cater as per your demands and rush to adapt.

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