Import to Zendesk from Gladly

Numerous ordinary help desk services have occupied the market and people now continuously lose data. You can import your valuable data with a safer data transition service to render a exceptional experience. However, you need to learn to sidestep the web of limitless demands. Our unique method will gather every small detail of your data throughout the migration to Zendesk.

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Limited Import Options

Limited Import Choices

The designing of the data transition tools and their functionality usually contradict each other. In terms of moving customer data from Gladly to Zendesk – you can use their own API or take the advantage from accessible CSV file.

Although Zendesk migration process supports all complex tech and hardware systems – it can end up being a trouble to transfer data from Gladly.

Needs Robust IT Team

Without an knowledgeable, rational, and qualified IT team – the challenge of moving data can really be exhausting.

You can migrate data through API– but the role of an excellent team is to take care of coding troubles and concentrate upon ending of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Disadvantages

The success and failure proportion of manually importing data is a dilemma. The by-hand transfer mostly ends up with data corruption and misplacing.

Nevertheless, the noticeable problem with a manual migration is how long-lasting it can be for users.

The Need for a Powerful Data Transition Service

Zendesk import needs to be simpler than this. The need of the hour requires a more powerful data importing tool. However, the entire process of importing must be robust as well. You should be capable of moving your customer data from one platform to another one effortlessly in order to retain and attain your clients.

Import from Gladly to Zendesk

What We can Change

Be it ticketing software or loads of reliable experience of help desk – we attained the know-how in the current data migration procedure.

You are able to migrate your contacts, tickets and the rest of data in the blink of an eye.

As well as get timely updates and insightful tips from our team of professionals.

Time Flexibility and Lower Downtime

There is no need to spend numerous hours shuffling around every step of data migration. Save your time simply by letting us to manage the complicated data transition process for you. Our team can considerably reduce the time spent on migration and altogether provide convenience to your clients and organizational workforce during the process.

Efficient Testing Procedure

We insist on our customers to test the efficiency of our migration app beforehand. Thus, you may perform several tests before ending your transition. This step will enable you to detect the incorrect parameters or note anything that is in the wrong place that our team of experts can assess and fix in no time.

Conformity Matters

With our help, you do not need to think about installation, your programming skills, and unnecessary required files before importing your information to the new platform. Relax being aware of the fact that we will smoothly move away your data throughout the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data migration. In addition, that is why we deploy a test system for our migration tool prior to releasing each ticket to ensure that it comes to its destination securely and precisely. Our primary aim has always been to develop user experience to come to constant work productivity.

The Distinct Character of Our Service

Protected and Personalized Experience

Our specialists consider the information given out throughout the transfer process strictly confidential. The foundation of our migration services is determined by guarding your ticketing data and guaranteeing an ideal experience.

Fast Import Assistance

Our thoroughly chosen team is always prepared to respond to your queries. Whether you have a small issue or want to submit a complicated case – our knowledgeable team will provide detailed IT support that’ll worth your own time and ensure the efficient reply of the migration tool.

Accurate Data Sustainability

We conform to ethical software practice and would never consider tweaking or modifying your data throughout the transition process. You do not have to worry about unaligned or scrambled migration data – Zendesk migration process is actually quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure


Set Up Transfer Structure

The initial action towards achieving sufficient automatic Zendesk import is to prepare by creating relevant custom fields and agent profiles. You have to turn off prior automation rules and other triggers that might interfere the migration procedure.


Provide Gladly Connection

When you are done with the creation of import structure – relay the specific set of permissions to your help desk platform to get the necessary data. This step is mandatory since, otherwise, we won’t be able to reach the data from the Gladly.


Link Zendesk

Likewise, grant us the permits to your Zendesk profile to set the target your database should be moved to. As soon as our migration tool gets to the data export destination spot, it is prepared to migrate your customer records and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be migrated and notify us about data, you want to shift differently from the standards. We will take care of the rest of your burden.


Test the Functionality of the Tool

We recommend that you get the most out of our free trial demonstration. This will let you overview the certain number of transferred data from Gladly and determine probable inconsistencies beforehand.


Start Full Data Import

You are all set as soon as pre-finalized test stage checks out – And now you can set off with the full Zendesk import process. We do, however, urge you to plan a relaxed period to start the import.

Hear from our happy customers

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative decisions – you should obviously want to evaluate the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We have an intention to direct you through each stage of the way to make the Zendesk importing process as simple as possible. Our experts cater as per your requirements and speed to adapt.

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