Import to Zendesk® from Gorgias
A multitude of ordinary help desk solutions have filled up the market and businesses now constantly lose data. You can export your high-value information with a more secure data migration service to offer a unique experience. But first, you need to learn to avoid the web of limitless demands. Our special method will gather every tiny detail of your data during the migration to Zendesk®.
Limited Import Options
The designing of the migration services and their features often contradict each other. When it comes to migrating help desk data from Gorgias to Zendesk® – you can exploit their dedicated API or take the advantage from accessible CSV file.
Though Zendesk® importing process supports all convoluted tech and hardware systems – it can be quite a trouble to transfer files from Gorgias.
Requires Expert IT Team
Without an experienced, rational, and qualified IT team – the task of importing data can really be tiring.
You can migrate data through API– however the role of a great team is to take care of coding challenges and focus on ending of the task on time.
Manual Import Disadvantages
The success and failure ratio of manually transferring records is dilemmatic. The manual transfer mainly ends up with data alteration and mismanagement.
Nevertheless, the big issue with a manual import is how time-consuming it can be for users.
The Need for a Robust Data Transition Service
Zendesk® import should be simpler than this. The need of the hour demands a more robust data transition app. However, the complete process of migration should be robust as well. You must be capable of moving your data from one platform to another one smoothly to retain and attain your clients.
Import from Gorgias to Zendesk®How Our Team Can Make a Difference
Whether it is ticketing software or loads of reliable experience of help desk – we have acquired knowledge in the current data transition procedure.
You can move your contacts, tickets and the remaining data at once.
And get regular follow-ups and smart suggestions from our team of experts.
Time Flexibility and Lower Downtime
You do not have to spend hours shuffling around each stage of data migration. Save your time just by letting us to control the complex data transition process for you. Our team can substantially cut back the time spent on transition and altogether provide convenience to your customers and organizational workforce throughout the process.
Efficient Testing Process
We encourage our customers to try out the effectiveness of our migration tool beforehand. So, you may set up a number of tests before ending your transition. This point will allow you to recognize the incorrect parameters or note anything out of place that our team of experts can evaluate and settle in no time.
Compatibility Matters
With us, you do not need to worry about installation, your coding skills, and unnecessary required files prior to importing your data to the new help desk. Take a sigh of relief in knowing the fact that we will smoothly integrate your data throughout the import process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data transition. Additionally, that is why we deploy a test mechanism for our transition tool prior to each ticket so that it comes to its destination safely and precisely. Our prime aim has always been to enhance user service satisfaction to come to continuous work efficiency.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our experts see the information provided during the transfer process rigidly private. The base of our migration service is determined by guarding your personal info and guaranteeing a perfect experience.
Quick Transfer Assistance
Our carefully selected team is always ready to respond to your requests. Whether you have a insignificant problem or want to submit a complex matter – our experienced team will provide thorough IT assistance that’ll worth your time and guarantee the effective reply of the migration app.
Precise Data Sustainability
We adhere to ethical software practice and would never consider tweaking or altering your data during the transferring procedure. You do not have to worry about unaligned or scattered import data – Zendesk® transition process is actually quicker, easier, and more accessible compared to other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk® Import Procedure
Set Up Import Structure
The first action towards attaining successful automated Zendesk® import is to prepare by setting up required custom fields and agent accounts. You need to disable prior automation rules and other triggers that may hinder the import procedure.
Provide Gorgias Link
As soon as you are finished with the creation of import structure – relay the specific type of permits to your help desk platform to obtain the necessary data. This stage is obligatory since, otherwise, we won’t be able to reach the data from your Gorgias.
Connect to Zendesk®
Similarly, provide us with the permits to your Zendesk® account to settle the target your database should be moved to. As soon as our migration app gets to the data export destination point, it is ready to migrate your customer data and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be moved and notify us regarding data, you want to transfer differently from the pattern. We will care for the rest of your trouble.
Test the Functionality of the Tool
We highly recommend that you get the hang of the most out of our free demo migration. It will enable you to assess the limited number of migrated data from Gorgias and identify possible inconsistencies in advance.
Initiate Full Data Import
You are good to go as soon as pre-finalized test step checks out – And now you can begin the final Zendesk® migration process. We do, however, advise you to consider a viable period to start the import.
Hear from our satisfied buyers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative decisions – you would normally want to examine the functionality of our data migration service.
Get the Expertise and Experience to Import Data to Zendesk®
We intend to lead you through each stage of the way to make the Zendesk® importing process as smooth as possible. Our professionals cater as per your demands and rush to conform.