Import to Zendesk from Groove

Hundreds of ordinary help desk solutions have broken into the market and businesses now constantly lose data. You can export your high-value data with a safer data migration tool to render a unforgettable experience. However, you have to learn to evade the net of endless requirements. Our special approach will gather every tiny detail of your data during Zendesk import.

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Limited Import Options

Limited Import Choices

The designing of the data transition services and their efficiency often contradict each other. When it comes to importing customer data from Groove to Zendesk – you can use their own API or benefit from available CSV file.

Although Zendesk transition process supports all complicated tech and hardware systems – it can end up being quite a problem to move data from Groove.

Needs Expert IT Team

Without an knowledgeable, rational, and qualified IT team – the task of migrating data can become tiring.

You can migrate data through API– but the role of a great team is to sort out scripting troubles and center upon finishing of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Disadvantages

The success and failure proportion of manually transferring customer data is dilemmatic. The manual import mainly ends up with data corruption and mismanagement.

However, the major problem with a manual transition is how lengthy it can be for users.

The Need for a Powerful Data Transition Service

Zendesk import needs to be simpler than this. The need of the hour demands a more robust data migration app. However, the complete process of transition should be efficient also. You should be able to move your support records from one platform to another one smoothly to retain and attract your customers.

Import from Groove to Zendesk

What We can Change

Be it ticketing software or loads of reliable experience of help desk – we have obtained expertise in the modern data transition procedure.

You are able to move your contacts, tickets and the another data at once.

As well as get regular notifications and smart recommendations from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend numerous hours shuffling around each process of data migration. Save your time simply by letting us to handle the complicated data migration process for you. We can considerably shorten the time spent on import and altogether provide convenience to your customers and management workforce throughout the process.

Efficient Testing Procedure

We insist on our customers to test out the effectiveness of our migration tool beforehand. So, you may conduct a number of tests before finalizing your migration. This step will let you identify the invalid parameters or note anything out of place that our team of professionals can evaluate and fix in no time.

Conformity Matters

With our help, you do not need to concern about installation, your coding skills, and unnecessary required files prior to importing your data to the new system. Take a sigh of relief in knowing the fact that we will subtly move away your data during the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data transfer. Additionally, that is why we deploy a test mechanism for our transition tool prior to launching each ticket so that it reaches its target securely and accurately. Our perfect aim has always been to develop user satisfaction rate to accomplish continuous work productivity.

The Distinct Character of Our Service

Protected and Personalized Experience

Our specialists consider the information provided during the import process rigidly private. The basis of our migration services depends on protecting your ticketing data and ensuring an ideal experience.

Fast Transfer Assistance

Our thoroughly selected team is always ready to answer your questions. Whether you have a minor issue or want to submit an intricate matter – our experienced team will convey detailed technical support that’ll worth your own time and make sure of the efficient reaction of the migration tool.

Accurate Data Sustainability

We conform to ethical software practice and would never consider tweaking or altering your data during the migration procedure. You do not have to worry about unaligned or mixed up import data – Zendesk import process is relatively quicker, simpler, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure


Set Up Transfer Structure

The initial action towards getting successful automated Zendesk import is to prepare by setting up required custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might affect the migration procedure.


Provide Groove Connection

When you are finished with the creation of import structure – relay the specific type of credential information to your help desk platform to obtain the necessary data. This step is obligatory as, otherwise, we won’t be able to get the data from the Groove.


Link Zendesk

Likewise, provide us with the permits to your Zendesk account to establish the target your database should be moved to. As soon as our migration app gets to the data export destination spot, it is prepared to transfer your support records and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be moved and notify us regarding data, you want to move differently from the pattern. We will care for the rest of your problem.


Test the Functionality of the Tool

We recommend that you get the hang of the most out of our free trial. It will allow you to review the certain number of transferred data from Groove and identify possible mistakes beforehand.


Start Full Data Import

You are all set as soon as pre-finalized test step checks out – And now you can start the complete Zendesk migration process. We do, however, advise you to plan a relaxed period to commence the migration.

Hear from our happy buyers

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative decisions – you would naturally want to analyze the functionality of our data migration app.

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Get the Expertise and Experience to Move Data to Zendesk

We have an intention to direct you through each stage of the way to make the Zendesk importing process as clean as possible. Our specialists cater as per your needs and rush to conform.

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