Import to Zendesk from Halo ITSM

Hundreds of ordinary help desk providers have filled up the market and businesses now constantly lose data. You can move your valuable data with a safer data transition tool to render a unique experience. However, you have to learn to evade the net of limitless demands. Our peculiar approach will gather every small detail of the data during the migration to Zendesk.

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Limited Import Options

Limited Import Choices

The designing of the data transition applications and their features usually contradict each other. When it comes to importing customer data from Halo ITSM to Zendesk – you can use their specific API or take the advantage from available CSV file.

Though Zendesk importing process supports all complex tech and hardware systems – it can end up being quite a problem to transfer records from Halo ITSM.

Needs Professional IT Team

Without an knowledgeable, rational, and skilled IT team – the challenge of migrating data can really be hard.

You can migrate data through API– but the role of a great team is to take care of scripting challenges and focus upon finishing of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Disadvantages

The success and failure proportion of manually moving records is a dilemma. The manual transfer mostly ends up with data corruption and mismanagement.

Nevertheless, the major issue with a manual import is how long-lasting it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames requires a more robust data migration software. However, the entire process of migration should be robust also. You should be able to move your customer data from one platform to another one effortlessly to retain and attract your clients.

Import from Halo ITSM to Zendesk

What We can Change

Be it ticketing software or loads of trustworthy experience of help desk – we attained the know-how in the current data migration procedure.

You are able to export your contacts, tickets and the remaining data at once.

As well as get immediate follow-ups and smart tips from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend hours stopping over every step of data migration. Save your time simply by letting us to control the complicated data transition process for you. We can substantially cut back the time spent on migration and altogether provide convenience to your customers and management workforce during the process.

Efficient Testing Procedure

We insist on our customers to try out the effectiveness of our migration tool beforehand. Thus, you may set up a number of tests before ending your migration. This step will allow you to identify the invalid parameters or note anything out of place that our team of professionals can assess and correct in no time.

Conformity Matters

With our help, you do not need to worry about installation, your programming skills, and unnecessary required files prior to importing your information to the new help desk. Take a sigh of relief in being aware of the fact that we will subtly integrate your data during the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data transition. Additionally, that is why we deploy a test mechanism for our migration tool prior to each ticket so that it comes to its target safely and accurately. Our primary aim has always been to develop user satisfaction rate to accomplish persistent work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our specialists see the details given out during the transfer process strictly confidential. The base of our migration services is determined by protecting your ticketing data and ensuring an ideal experience.

Fast Migration Assistance

Our thoroughly picked out crew is always prepared to respond to your queries. Whether you have a minor issue or want to submit a complex matter – our knowledgeable team will convey detailed technical support that’ll worth your own time and make sure of the efficient reply of the migration service.

Accurate Data Sustainability

We conform to ethical software practice and would never consider changing or modifying your data during the migration process. You do not have to worry about unaligned or scattered import data – Zendesk migration process is relatively quicker, easier, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure


Set Up Transfer Structure

The initial action towards attaining sufficient automated Zendesk import is to prepare by creating relevant custom fields and agent profiles. You have to turn off prior automation rules as well as other triggers that may hinder the migration procedure.


Provide Halo ITSM Connection

When you are ready with the creation of import structure – provide the specific type of permissions to your help desk platform to get the necessary data. This step is obligatory since, otherwise, we won’t be able to get the data from your Halo ITSM.


Link Zendesk

Likewise, give us the credentials to your Zendesk profile to set the target your database should be moved to. As soon as our migration tool gets to the data export destination spot, it is prepared to migrate your support data and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be imported and inform us about data, you want to move differently from the standards. We will take care of the rest of your trouble.


Test the Functionality of the Tool

We recommend that you use the most out of our free demo migration. This will let you review the certain number of transferred data from Halo ITSM and identify probable mistakes in advance.


Start Full Data Migration

You are all set as soon as pre-finalized trial stage checks out – And now you can set off with the complete Zendesk import process. We do, however, urge you to plan an off-peak period to start the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative choices – you should obviously want to analyze the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We have an intention to lead you through each step of the way to make the Zendesk importing process as simple as possible. Our experts cater as per your needs and speed to adapt.

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