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Import to Zendesk from HelpDesk

Numerous ordinary help desk solutions have filled up the market and companies now constantly lose data. You can move your precious information with a more secure data migration tool to provide a exceptional experience. But first, you need to learn to evade the net of limitless demands. Our peculiar technique will gather every tiny detail of the data throughout the migration to Zendesk.

More details

Limited Import Choices

The designing of the data transition services and their features often contradict each other. When it comes to moving customer data from HelpDesk to Zendesk – you can exploit their dedicated API or benefit from available CSV file.

Though Zendesk migration process supports all convoluted tech and hardware systems – it can become a problem to transfer files from HelpDesk.

Needs Expert IT Team

Without an knowledgeable, rational, and skilled IT team – the task of importing data can really be hard.

You can transfer data through API– however the role of an excellent team is to sort out scripting issues and concentrate on ending of the task in time.

Manual Transfer Disadvantages

The success and failure proportion of manually transferring records is dilemmatic. The manual transfer mostly ends up with data alteration and misplacing.

However, the major drawback of a manual migration is how time-consuming it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more robust data importing software. However, the whole process of transition must be efficient also. You have to be capable of moving your data from one platform to another one effortlessly in order to retain and attract your clients.

Import from HelpDesk to Zendesk

What We can Change

Be it ticketing software or loads of trustworthy experience of help desk – we have acquired the know-how in the current data migration procedure.

You are able to move your contacts, tickets and the remaining data instantly.

As well as get regular follow-ups and informative tips from our team of professionals.

Time Flexibility and Lower Downtime

There is no need to spend hours stopping over each step of data migration. Save your time simply by letting us to handle the complex data migration process for you. We can significantly reduce the time spent on transition and altogether provide convenience to your clients and management workforce during the process.

Efficient Testing Procedure

We insist on our customers to try out the performance of our migration tool beforehand. Thus, you may conduct several tests before finalizing your migration. This stage will enable you to determine the incorrect parameters or note anything that is in the wrong place that our team of professionals can assess and settle in no time.

Conformity Matters

With our help, you do not need to worry about installation, your coding skills, and unnecessary required files prior to importing your information to the new system. Relax knowing the fact that we will subtly integrate your data throughout the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data transition. Moreover, that is why we deploy a test mechanism for our migration tool prior to launching each ticket to ensure that it reaches its target safely and precisely. Our prime aim has always been to improve user satisfaction rate to accomplish persistent work efficiency.

The Distinct Character of Our Service

Protected and Personalized Experience

Our specialists see the details provided during the transfer process strictly personal. The basis of our migration service depends on protecting your personal data and guaranteeing a perfect experience.

Fast Transfer Assistance

Our thoroughly selected crew is always ready to respond to your queries. Whether you have a small issue or want to submit an intricate case – our experienced team will convey in-depth IT assistance that’ll worth your precious time and make sure of the practical reply of the migration app.

Accurate Data Sustainability

We conform to ethical software practice and would never consider changing or altering your data during the transition process. You do not have to worry about unaligned or mixed up migration data – Zendesk transition process is relatively quicker, easier, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure

Step

Set Up Transfer Structure

The initial action towards attaining successful automated Zendesk import is to prepare by creating appropriate custom fields and agent accounts. You need to disable prior automation rules as well as other triggers that may interfere the import procedure.

Step

Provide HelpDesk Connection

When you are finished with the creation of import structure – provide the specific form of permissions to your help desk platform to get the necessary data. This stage is mandatory as, otherwise, we won’t be able to get the data from your HelpDesk.

Step

Link Zendesk

Likewise, provide us with the credentials to your Zendesk account to set the target your database should be moved to. As soon as our migration tool gets to the data export destination point, it is ready to transfer your support data and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be moved and inform us regarding data, you want to transfer differently from the standards. We will look after the rest of your problem.

Step

Test the Functionality of the Tool

We recommend that you get the hang of the most out of our free demo migration. It will let you overview the certain number of migrated data from HelpDesk and determine possible mistakes in advance.

Step

Start Full Data Migration

You are all set as soon as pre-finalized trial step checks out – And now you can set off with the full Zendesk import process. We do, however, encourage you to consider a viable period to commence the migration.

Hear from our happy buyers

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative choices – you would obviously want to evaluate the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We have an intention to lead you through each step of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your requirements and speed to adjust.

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