Import to Zendesk from HelpShift

Hundreds of ordinary help desk services have broken into the market and businesses now constantly lose data. You may migrate your valuable information with a more secure data migration service to offer a unique experience. But first, you should learn to sidestep the net of limitless demands. Our peculiar method will gather every tiny detail of the data during Zendesk import.

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Limited Import Options

Limited Import Choices

The designing of the import tools and their efficiency often contradict each other. When it comes to importing customer records from HelpShift to Zendesk – you can exploit their dedicated API or benefit from accessible CSV file.

Though Zendesk importing process supports all complicated tech and hardware systems – it can become quite a trouble to transfer files from HelpShift.

Needs Robust IT Team

Without an knowledgeable, analytical, and qualified IT team – the task of importing data can appear to be wearing.

You can import data through API– however the role of an excellent team is to sort out coding challenges and focus on completion of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually importing customer data is dilemmatic. The manual transition mainly results in data alteration and misplacing.

However, the noticeable issue with a manual import is how lengthy it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour demands a more robust data migration solution. However, the entire process of transition must be efficient also. You must be able to move your support records from one platform to another one smoothly to retain and attract your clients.

Import from HelpShift to Zendesk

What We can Change

No matter if it's ticketing software or years of reliable experience of help desk – we have acquired the know-how in the contemporary data transition process.

You are able to migrate your contacts, tickets and the another data at once.

As well as get timely notifications and smart tips from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend countless hours shuffling around each step of Zendesk import. Save your time simply by allowing us to handle the complex data migration process for you. Our team can substantially cut back the time spent on import and altogether provide convenience to your customers and management workforce during the process.

Efficient Testing Procedure

We tell our clients to test out the effectiveness of our migration tool in advance. So, you can conduct several tests before finalizing your transition. This point will allow you to determine the faulty parameters or note anything out of place that our team of professionals can assess and settle in no time.

Conformity Matters

With our help, you do not have to concern about installation, your coding skills, and unnecessary required files prior to migrating your data into a new system. Relax knowing the fact that we will smoothly integrate your data during the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket transfer. Additionally, that is why we deploy a test mechanism for the transition tool before launching each ticket to ensure that it reaches its target safely and accurately. Our perfect aim has always been to improve user experience to accomplish persistent work efficiency.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals deem the information provided during the transition process rigidly confidential. The basis of our migration service depends on guarding your personal info and ensuring a perfect experience.

Fast Import Assistance

Our thoroughly chosen team is always ready to respond to your queries. Whether you have a minor issue or want to raise an intricate case – our experienced team will provide thorough technical assistance that’ll worth your precious time and ensure the functional reply of the migration app.

Accurate Data Sustainability

We keep up to ethical software practice and would never think of tweaking or altering your data during the migration procedure. You do not have to worry about unaligned and mixed up migration data – Zendesk transition process is actually quicker, easier, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process


Set Up Transfer Structure

The initial step towards getting successful automated Zendesk import is to get ready by setting up relevant custom fields and agent accounts. You need to disable prior automation rules as well as other triggers that may hinder the import procedure.


Provide HelpShift Connection

When you are done with the creation of import structure – relay the specific type of permissions to your help desk system to obtain the required data. This stage is mandatory as, otherwise, we won’t be able to transfer the data from your HelpShift.


Link Zendesk

Likewise, grant us the permits to your Zendesk account to set the target your database should be transferred to. As soon as our migration app is aware of the data export destination point, it is ready to transfer your customer data and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be migrated and notify us regarding data, you want to import unlike from the pattern. We will take care of the rest of your problem.


Test the Functionality of the Tool

We strongly imply that you get the most out of our free trial. It will let you review the certain amount of migrated data from HelpShift and determine possible mistakes in advance.


Start Complete Data Import

You are ready to go once pre-finalized test step checks out – And now you can set off with the complete Zendesk migration process. We do, however, urge you to consider a viable period to commence the migration.

Hear from our happy customers

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative decisions – you would obviously want to analyze the functionality of our data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to guide you through each stage of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your needs and rush to adapt.

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