Import to Zendesk from Intercom

Hundreds of ordinary help desk providers have occupied the market and companies now constantly lose data. You can move your valuable information with a safer data transition service to render a unforgettable experience. However, you need to learn how to avoid the net of endless requirements. Our unique technique will gather every small detail of the data throughout the migration to Zendesk.

More details

Limited Import Choices

The designing of the data transition applications and their functionality usually contradict each other. When it comes to importing help desk data from Intercom to Zendesk – you can exploit their specific API or take the advantage from accessible CSV file.

Though Zendesk transition process supports all complicated technical and hardware systems – it can be a burden to move records from Intercom.

Needs Professional IT Team

Without an knowledgeable, rational, and skilled IT team – the challenge of importing data can really be hard.

You can transfer data through API– however the role of a good team is to take care of coding issues and center upon ending of the job in time.

Manual Transfer Disadvantages

The success and failure proportion of manually moving data is a dilemma. The manual transfer mostly ends up with data alteration and misorganization.

Nevertheless, the noticeable drawback of a manual transition is how lengthy it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames requires a more robust data migration software. However, the entire process of importing has to be be robust too. You should be able to move your support records from one platform to another seamlessly in order to retain and attract your customers.

Import from Intercom to Zendesk

What We can Change

Be it ticketing software or loads of trustworthy experience of help desk – we have got the know-how in the current data migration procedure.

You are able to export your contacts, tickets and the rest of data instantly.

As well as get immediate updates and informative tips from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend numerous hours stopping over every step of data migration. Save your time just by letting us to manage the complicated data transition process for you. Our team can significantly shorten the time spent on import and altogether provide comfort for your clients and management workforce throughout the process.

Efficient Testing Procedure

We insist on our customers to test the performance of our migration tool beforehand. Thus, you may perform a series of tests before ending your transition. This step will let you detect the incorrect settings or note anything that is in the wrong place that our team of professionals can evaluate and correct in no time.

Conformity Matters

With our help, you do not need to think about installation, your programming skills, and unnecessary required files prior to importing your information to the new platform. Calm down being aware of the fact that we will smoothly integrate your data during the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data migration. Moreover, that is why we deploy a test mechanism for our migration tool prior to releasing each ticket in order that it comes to its end-point safely and accurately. Our perfect goal has always been to enhance user service satisfaction to accomplish continuous work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our specialists consider the details given out during the transfer process strictly confidential. The foundation of our migration services is determined by guarding your ticketing data and ensuring an ideal experience.

Fast Migration Assistance

Our thoroughly picked out crew is always prepared to respond to your queries. Whether you have a minor problem or want to submit a complicated request – our knowledgeable team will provide detailed technical support that’ll be worthy of your time and guarantee the efficient reaction of the migration service.

Accurate Data Sustainability

We conform to ethical software practice and would never consider changing or modifying your data during the migration process. You do not have to worry about unaligned or scrambled help desk data – Zendesk migration process is actually quicker, easier, and more accessible than other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure

Step

Set Up Transfer Structure

The initial action towards achieving sufficient automated Zendesk import is to prepare by creating relevant custom fields and agent accounts. You have to turn off prior automation rules along with other triggers that may affect the migration process.

Step

Provide Intercom Connection

When you are ready with the creation of import structure – provide the specific form of permissions to your help desk platform to get the necessary data. This stage is unavoidable since, otherwise, we won’t be able to retrieve the data from your Intercom.

Step

Link Zendesk

Likewise, give us the credentials to your Zendesk profile to set the target your database should be moved to. As soon as our migration tool gets to the data export destination point, it is prepared to migrate your customer data and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be imported and inform us about data, you want to move differently from the standards. We will take care of the rest of your burden.

Step

Test the Functionality of the Tool

We recommend that you use the most out of our free trial demonstration. This will let you review the limited number of migrated data from Intercom and recognize probable gaps in advance.

Step

Start Full Data Migration

You are all set as soon as pre-finalized trial stage checks out – And now you can set off with the complete Zendesk import process. We do, however, urge you to consider an off-peak period to start the transfer.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative choices – you should obviously want to analyze the functionality of our data migration service. With the request of free demonstration – we can grant you a direct possibility to evaluate our automated data migration tool.

Request a Demo now!

Get the Expertise and Experience to Transfer Data to Zendesk

We have an intention to direct you through each step of the way to make the Zendesk importing process as easy as possible. Our experts cater as per your needs and speed to adapt.

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