Import to Zendesk® from Intercom
Hundreds of ordinary help desk providers have occupied the market and companies now constantly lose data. You can move your valuable information with a safer data transition service to render a unforgettable experience. However, you need to learn how to avoid the net of endless requirements. Our unique technique will gather every small detail of the data throughout the migration to Zendesk®.
Limited Import Choices
The designing of the data transition applications and their functionality usually contradict each other. When it comes to importing help desk data from Intercom to Zendesk® – you can exploit their specific API or take the advantage from accessible CSV file.
Though Zendesk® transition process supports all complicated technical and hardware systems – it can be a burden to move records from Intercom.
Needs Professional IT Team
Without an knowledgeable, rational, and skilled IT team – the challenge of importing data can really be hard.
You can transfer data through API– however the role of a good team is to take care of coding issues and center upon ending of the job in time.
Manual Transfer Disadvantages
The success and failure proportion of manually moving data is a dilemma. The manual transfer mostly ends up with data alteration and misorganization.
Nevertheless, the noticeable drawback of a manual transition is how lengthy it can be for users.
The Need for a Powerful Data Transition Tool
Zendesk® import needs to be simpler than this. Completing the migration in a definite time frames requires a more robust data migration software. However, the entire process of importing has to be be robust too. You should be able to move your support records from one platform to another seamlessly in order to retain and attract your customers.
Import from Intercom to Zendesk®What We can Change
Be it ticketing software or loads of trustworthy experience of help desk – we have got the know-how in the current data migration procedure.
You are able to export your contacts, tickets and the rest of data instantly.
As well as get immediate updates and informative tips from our team of specialists.
Time Flexibility and Lower Downtime
There is no need to spend numerous hours stopping over every step of data migration. Save your time just by letting us to manage the complicated data transition process for you. Our team can significantly shorten the time spent on import and altogether provide comfort for your clients and management workforce throughout the process.
Efficient Testing Procedure
We insist on our customers to test the performance of our migration tool beforehand. Thus, you may perform a series of tests before ending your transition. This step will let you detect the incorrect settings or note anything that is in the wrong place that our team of professionals can evaluate and correct in no time.
Conformity Matters
With our help, you do not need to think about installation, your programming skills, and unnecessary required files prior to importing your information to the new platform. Calm down being aware of the fact that we will smoothly integrate your data during the migration process.
Migrate Tickets At once
We take into consideration the resourcefulness of customer data migration. Moreover, that is why we deploy a test mechanism for our migration tool prior to releasing each ticket in order that it comes to its end-point safely and accurately. Our perfect goal has always been to enhance user service satisfaction to accomplish continuous work effectiveness.
The Distinct Character of Our Service
Protected and Personalized Experience
Our specialists consider the details given out during the transfer process strictly confidential. The foundation of our migration services is determined by guarding your ticketing data and ensuring an ideal experience.
Fast Migration Assistance
Our thoroughly picked out crew is always prepared to respond to your queries. Whether you have a minor problem or want to submit a complicated request – our knowledgeable team will provide detailed technical support that’ll be worthy of your time and guarantee the efficient reaction of the migration service.
Accurate Data Sustainability
We conform to ethical software practice and would never consider changing or modifying your data during the migration process. You do not have to worry about unaligned or scrambled help desk data – Zendesk® migration process is actually quicker, easier, and more accessible than other migration software.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Procedure
Set Up Transfer Structure
The initial action towards achieving sufficient automated Zendesk® import is to prepare by creating relevant custom fields and agent accounts. You have to turn off prior automation rules along with other triggers that may affect the migration process.
Provide Intercom Connection
When you are ready with the creation of import structure – provide the specific form of permissions to your help desk platform to get the necessary data. This stage is unavoidable since, otherwise, we won’t be able to retrieve the data from your Intercom.
Link Zendesk®
Likewise, give us the credentials to your Zendesk® profile to set the target your database should be moved to. As soon as our migration tool gets to the data export destination point, it is prepared to migrate your customer data and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be imported and inform us about data, you want to move differently from the standards. We will take care of the rest of your burden.
Test the Functionality of the Tool
We recommend that you use the most out of our free trial demonstration. This will let you review the limited number of migrated data from Intercom and recognize probable gaps in advance.
Start Full Data Migration
You are all set as soon as pre-finalized trial stage checks out – And now you can set off with the complete Zendesk® import process. We do, however, urge you to consider an off-peak period to start the transfer.
Hear from our happy clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate person that makes calculative choices – you should obviously want to analyze the functionality of our data migration service.
Get the Expertise and Experience to Move Data to Zendesk®
We have an intention to direct you through each step of the way to make the Zendesk® importing process as easy as possible. Our experts cater as per your needs and speed to adapt.