Import to Zendesk® from Jira Service Management
A variety of ordinary help desk providers have occupied the market and companies now continuously lose data. You may move your high-value data with a safer data migration tool to render a unique experience. But first, you should learn to sidestep the net of limitless demands. Our peculiar method will gather every small detail of the data throughout Zendesk® import.
Limited Import Options
The designing of the data transition applications and their functionality often contradict each other. In terms of importing help desk data from Jira Service Management to Zendesk® – you can use their specific API or benefit from available CSV file.
Although Zendesk® importing process supports all complicated technical and hardware systems – it can become quite a burden to transfer files from Jira Service Management.
Requires Professional IT Team
Without an experienced, rational, and skilled IT team – the task of transferring data can appear to be hard.
You can transfer data through API– but the role of a good team is to sort out scripting problems and focus on completion of the task on time.
Manual Import Disadvantages
The success and failure ratio of manually moving data is dilemmatic. The by-hand transition mostly ends up with data corruption and misorganization.
However, the significant trouble with a manual import is how lengthy it can be for users.
The Need for a Powerful Data Transition Tool
Zendesk® import needs to be simpler than this. Completing the migration in a definite time frames demands a more powerful data migration software. However, the complete process of migration has to be be efficient also. You should be capable of moving your support records from one platform to another smoothly to retain and attract your clients.
Import from Jira Service Management to Zendesk®How Our Team Can Make a Difference
Be it ticketing software or loads of trustworthy experience of help desk – we have obtained knowledge in the contemporary data migration procedure.
You can export your contacts, tickets and the rest of data instantly.
And get immediate updates and informative suggestions from our team of specialists.
Time Flexibility and Lower Downtime
You do not have to spend hours stopping over each stage of Zendesk® import. Save your time just by letting us to control the complicated data migration process for you. We can drastically cut back the time spent on import and altogether provide comfort to your customers and management workforce throughout the process.
Efficient Testing Process
We insist on our customers to test the performance of our migration app in advance. Thus, you may set up a series of tests before finalizing your migration. This step will allow you to determine the faulty parameters or note anything out of place that our team of professionals can evaluate and settle in no time.
Compatibility Matters
With us, you do not need to think about installation, your coding skills, and unnecessary required files before migrating your information to the new help desk. Calm down knowing the fact that we will subtly move away your data throughout the import process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data migration. Moreover, that is why we deploy a test system for the migration tool prior to each ticket in order that it reaches its target securely and precisely. Our perfect goal has always been to improve user experience to accomplish continuous work efficiency.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our specialists see the details provided throughout the transition process strictly private. The base of our migration services depends on protecting your ticketing data and guaranteeing a perfect experience.
Quick Migration Assistance
Our carefully picked out crew is always ready to respond to your requests. Whether you have a minor problem or want to submit a complex request – our experienced team will convey detailed IT assistance that’ll be worthy of your precious time and ensure the proficient reply of the migration app.
Precise Data Sustainability
We conform to ethical software practice and would never consider changing or altering your data throughout the migration process. You do not have to worry about unaligned or scattered help desk data – Zendesk® transition process is relatively quicker, simpler, and more accessible compared to other migration software.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk® Import Procedure
Set Up Import Structure
The first action towards achieving successful automatic Zendesk® import is to get ready by creating required custom fields and agent profiles. You have to disable prior automation rules as well as other triggers that might hinder the import process.
Provide Jira Service Management Link
As soon as you are ready with the creation of import structure – provide the specific form of permits to your help desk system to get the necessary data. This step is unavoidable as, otherwise, we won’t be able to get the data from the Jira Service Management.
Connect to Zendesk®
Similarly, give us the credentials to your Zendesk® account to settle the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is prepared to transfer your support records and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be imported and inform us regarding data, you want to shift unlike from the standards. We will care for the rest of your trouble.
Test the Functionality of the Tool
We recommend that you use the most out of our free trial demonstration. It will enable you to review the limited number of transferred data from Jira Service Management and recognize possible mistakes beforehand.
Initiate Full Data Migration
You are all set as soon as pre-finalized trial step checks out – And now you can begin the complete Zendesk® import process. We do, however, advise you to plan an off-peak period to commence the migration.
Hear from our satisfied clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative choices – you would normally want to analyze the functionality of our data migration service.
Get the Expertise and Experience to Import Data to Zendesk®
We have an intention to lead you through each step of the way to make the Zendesk® importing process as clean as possible. Our professionals cater as per your needs and speed to conform.